Remote Community Outreach Jobs in Raleigh, NC (NOW HIRING)

Summary
The CEO Division oversees and coordinates Community Engagement Office activities to include community-based customer engagement and education. The CEO Director collaborates with Regional Office Directors and other OPE divisions to optimize engagement for the USPTO. The CEO Director reports the Community Engagement Office Division.
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Duties
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The physical worksite for this position is located in Raleigh, North Carolina. Presence at the USPTO office on campus is required for this role, as it includes on site functions that must be performed in person. Position may be eligible for situational telework in accordance with agency policy/business unit discretion. The agency currently allows for 52 hours of telework per calendar year.
The individual selected for this position will...

• You thrive at planning and executing engagement programs and activities that incentivize and protect more innovation for stakeholders such as individual inventors, corporations, start-ups, entrepreneurs and venture capital, among others, in their office area, including traditionally under-resourced communities.
• You are committed to assisting the agency in communicating and carrying out its strategic plan and goals and furthering the engagement objectives outlined by the Under Secretary of Commerce for Intellectual Property.
• You enjoy developing partnerships with local organizations in the innovation ecosystem, institutions of higher education and/or research, and businesses to create tailored community-based programs that provide education regarding the patent systems and promoted the benefits of innovation and entrepreneurship.
• You have a strong desire to educating prospective innovators including individual inventors, small businesses, veterans, low-income populations, students, rural populations, and any geographic group of innovators that are underrepresented in patent and trademark filings, about all public and private resources available to potential patent and trademark applicants.
• You enjoy collaborating with regional office directors and other divisions to optimize engagement for the agency.

Requirements
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Conditions of employment

• Applications will only be accepted from United States Citizens and Nationals.
• Your resume and question responses must demonstrate the job-related competencies.
• You must meet the definition of specialized experience.
• Required to pass a background investigation and fingerprint check.
• Must be registered for Selective Service, if applicable (www.sss.gov).
• If selected, you may be required to complete a one year probationary period.
• You must meet all qualification requirements upon the closing date of this announcement.
• Suitable for Federal Employment
• Time-in-grade/band requirements must be met by the closing date of the announcement.
• This position requires the completion of OGE-450 Financial Disclosure.

Qualifications
You must meet the United States Office of Personnel Management's (OPM) qualification requirements (including specialized experience and/or educational requirements) for the advertised position. You must meet all eligibility and qualifications requirements by the closing date of the job announcement. OPM Qualifications Standards are available at General Schedule Qualification Standards.
Specialized Experienceis experience that has equipped applicants with the particular knowledge, skills and abilities to successfully perform the duties of the position, and that is typically in or related to the position to be filled. To be creditable, you must possess one full year (52 weeks) of specialized experience equivalent to GS-XX in the Federal service: For this position, the next lower grade level is a GS-14.
Specialized experience for this position includes:

• Experience planning and executing engagement activities that serve to educate prospective inventors and innovators about the purpose and value of protecting their intellectual property and the benefits of innovation and entrepreneurship;
• Experience developing partnerships with local organizations in the innovation ecosystem, institutions of higher education and/or research, and businesses to create tailored community-based programs that provide education regarding the patent and trademark systems and promote the benefits of innovation and entrepreneurship; AND
• Experience collaborating with other stakeholder groups in the innovation ecosystem and/or other federal agencies to design and deliver engagement programming for a regional or national audience.

Candidates should also possess proficiency or the potential to develop proficiency in the following competencies prior to entry into a supervisory position.
Accountability - Holds self and others accountable for measurable high-quality, timely, and cost-effective results. Determines objectives, sets priorities, and delegates work. Accepts responsibility for mistakes. Complies with established control systems and rules.
Customer Service - Anticipates and meets the needs of both internal and external customers. Delivers high-quality products and services; is committed to continuous improvement.
Decisiveness - Makes well-informed, effective, and timely decisions, even when data are limited or solutions produce unpleasant consequences; perceives the impact and implications of decisions.
Flexibility - Is open to change and new information; rapidly adapts to new information, changing conditions, or unexpected obstacles.
Integrity/Honesty - Behaves in an honest, fair, and ethical manner. Shows consistency in words and actions. Models high standards of ethics.
Interpersonal Skills -Treats others with courtesy, sensitivity, and respect. Considers and responds appropriately to the needs and feelings of different people in different situations.
Oral Communication - Makes clear and convincing oral presentations. Listens effectively; clarifies information as needed.
Problem Solving - Identifies and analyzes problems; weighs relevance and accuracy of information; generates and evaluates alternative solutions; makes recommendations.
Resilience - Deals effectively with pressure; remains optimistic and persistent, even under adversity. Recovers quickly from setbacks.
Written Communication - Writes in a clear, concise, organized, and convincing manner for the intended audience.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
Education may not be substituted for specialized experience at this grade level.
Additional information
If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System. If you are exempt from registration under Selective Service Law, you must provide appropriate proof of exemption. Please visit the Selective Service System website for more information.
This is a Non Bargaining Unit position.
If selected for this position, you may be required to complete the Fair Credit Act Memo, which gives consent so that one or more consumer credit reports may be obtained for employment purposes.
This is a Public Trust position and has a risk level designation of "High Risk".
Background Investigation - If selected for this position, you may be required to complete a Declaration for Federal Employment (OF-306), which includes a fingerprint and credit check, to determine your suitability for Federal employment and to authorize a background investigation.
The USPTO participates in E-Verify. For more information on E-Verify, please visit the Department of Homeland Security Website.
All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choice.
Relocation Expenses may be reimbursed in accordance with agency policy.
CTAP candidates will be eligible for selection priority if it is determined that they have exceeded the minimum qualifications for the position by attaining at least a "well qualified" rating of 85 out of 100. Information about CTAP eligibility is on the Office of Personnel Management's Career Transition Resources website at: OPM CTAP. CTAP documentation requirements are listed in the 'Required Documents' section of this announcement.
More than one selection may be made from this announcement if additional identical vacancies in the same title, series, grade, and unit occur within 90 days from the date the certificate was issued.
All application materials become the property of the United States Patent and Trademark Office.
Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments.
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.