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Remote Community Manager Jobs in Raleigh, NC (NOW HIRING)

Commercial Realty

Virtual Property Manager

Raleigh, NC · Remote

We are seeking a reliable, organized, and customer-focused Remote Virtual Property Manager to support the day-to-day management of residential rental properties. This role will be responsible for ...

City of Durham, NC

Grants Manager

Durham, NC · On-site +1

$72K - $112K/yr

... Remote Employment: Flexible/Hybrid Job Number: 26-06097 Department: Budget and Management Services ... S. Department of Treasury will require robust community engagement and incremental administrative ...

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All JobsCommunity JobsRemote Community Manager JobsRemote Community Manager Jobs in Raleigh, NC

Remote Community Manager information

See Raleigh, NC salary details

$30.1K

$57.3K

$89.9K

How much do remote community manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for remote community manager in Raleigh, NC is $57,289.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,700.00 and $65,100.00 per year, depending on experience, location, and employer.

What is a remote community manager?

A Remote Community Manager is responsible for building, engaging, and maintaining online communities for a brand, organization, or product. They interact with community members, moderate discussions, foster engagement, and implement strategies to grow and nurture the community. This role often involves managing social media, forums, or other digital platforms, as well as analyzing community feedback to improve engagement. Remote Community Managers work from anywhere, using digital tools to communicate and collaborate with teams and community members. Their goal is to create a positive and active online environment that supports the organization's mission.

What are some of the main challenges remote community managers face, and how can they be addressed?

One of the main challenges Remote Community Managers encounter is maintaining active engagement and positive interactions across diverse, online communities without face-to-face contact. Managing conflicts, moderating discussions, and preventing spam or inappropriate content also require constant vigilance and quick decision-making. To address these challenges, it's helpful to establish clear community guidelines, use reliable moderation tools, and develop routines for regular communication with members. Successful Remote Community Managers also stay adaptable and proactive, consistently encouraging participation and recognizing member contributions to foster a sense of belonging. Collaborating closely with marketing, product, or support teams can further help align community initiatives with broader company goals.

What are the key skills and qualifications needed to thrive as a remote community manager, and why are they important?

To thrive as a Remote Community Manager, you need experience in online community engagement, content moderation, and social media management, often supported by a background in communications or marketing. Familiarity with platforms such as Discord, Slack, Facebook Groups, and community management tools like Hootsuite or Sprout Social is common, and certifications in community management or digital marketing can be advantageous. Strong written communication, empathy, conflict resolution, and problem-solving skills help you build rapport and maintain a positive community atmosphere. These abilities ensure you can effectively foster engagement, support community growth, and manage interactions in a remote environment.

What are popular job titles related to Remote Community Manager jobs in Raleigh, NC?

For Remote Community Manager jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Remote Community Manager jobs in Raleigh, NC look for?

The top searched job categories for Remote Community Manager jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Remote Community Manager jobs?

Cities near Raleigh, NC with the most Remote Community Manager job openings:

Remote Community Manager jobs near you
Infographic showing various Remote Community Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $57,289 per year, or $27.5 per hour.

Virtual Property Manager

Commercial Realty

Raleigh, NC • Remote

Full-time

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

We are seeking a reliable, organized, and customer-focused Remote Virtual Property Manager to support the day-to-day management of residential rental properties. This role will be responsible for assisting with leasing, tenant communication, rent collections, maintenance coordination, and other administrative property management responsibilities.
The ideal candidate is fluent in both English and Spanish, comfortable communicating by phone, email, and text, and highly proficient with computers and online property management systems. The successful candidate will be professional, responsive, detail-oriented, and able to manage multiple tasks while working independently in a remote environment.
Key Responsibilities
Leasing & Tenant Placement
  • Respond to prospective tenant inquiries by phone, email, and text.
  • Coordinate and conduct virtual or in-person property showings as applicable.
  • Pre-qualify prospective tenants and assist with the application process.
  • Follow up with leads and prospective residents.
  • Assist with lease preparation, renewals, and move-in/move-out coordination.
  • Maintain accurate leasing and tenant records.
Customer Service & Tenant Relations
  • Serve as a primary point of contact for tenants.
  • Answer tenant questions and resolve routine issues professionally and promptly.
  • Communicate with tenants in both English and Spanish.
  • Handle tenant complaints, requests, and general property-related concerns.
  • Maintain positive and professional relationships with residents.
Rent Collections & Account Management
  • Monitor rent payments and outstanding balances.
  • Contact tenants regarding late or unpaid rent.
  • Send payment reminders and follow up on delinquent accounts.
  • Maintain accurate records of rent collections and tenant balances.
  • Assist with notices and collection procedures in accordance with company policies and applicable laws.
Maintenance Coordination
  • Receive and document tenant maintenance requests.
  • Determine the appropriate urgency and coordinate repairs.
  • Communicate with vendors, contractors, and maintenance personnel.
  • Schedule maintenance appointments and coordinate access with tenants.
  • Follow up to ensure work is completed satisfactorily.
  • Maintain accurate records of maintenance requests, invoices, and communications.
  • Escalate emergencies and major repair issues appropriately.
Administrative & Property Management Duties
  • Maintain accurate tenant, property, lease, and vendor records.
  • Enter and update information in property management software and other online systems.
  • Manage email correspondence, phone calls, and other communications.
  • Assist with property inspections and documentation when needed.
  • Coordinate with owners, vendors, contractors, and other team members.
  • Prepare reports and provide updates regarding property activity.
  • Assist with other property management and administrative duties as assigned.
Qualifications & Requirements
  • Fluent in English and Spanish — required.
  • Previous experience in property management, leasing, real estate, customer service, collections, or a related field preferred.
  • Excellent verbal and written communication skills.
  • Professional and confident telephone manner.
  • Ability to make and receive frequent phone calls.
  • Strong customer service and problem-solving skills.
  • Good computer skills and ability to quickly learn new software.
  • Comfortable using email, spreadsheets, online portals, property management software, and other digital tools.
  • Strong organizational and time-management skills.
  • Ability to multitask and prioritize responsibilities independently.
  • Reliable internet connection and a professional remote work environment.
  • Ability to handle confidential tenant and property information professionally.
  • Detail-oriented with strong follow-through.
Ideal Candidate
The ideal candidate is someone who is self-motivated, dependable, responsive, and comfortable working independently. You should enjoy working with people, have strong communication skills, and be able to handle both customer-facing responsibilities and administrative tasks.
Experience with residential property management software, leasing platforms, accounting/rent collection systems, or maintenance coordination is a strong plus. Appfolio experience a plus.

This is a remote position.