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Remote Communications Assistant Jobs in Minnesota

HMG Careers

Sales Coordinator Remote

Kelliher, MN · Remote

$69K/yr

Friendly, outgoing, and professional communication style * Genuine desire to help others by ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

HMG Careers

Sales Coordinator Remote

Tracy, MN · Remote

$69K/yr

Friendly, outgoing, and professional communication style * Genuine desire to help others by ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

HMG Careers

Sales Coordinator Remote

Rock Creek, MN · Remote

$69K/yr

Friendly, outgoing, and professional communication style * Genuine desire to help others by ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

HMG Careers

Sales Coordinator Remote

Prior Lake, MN · Remote

$69K/yr

Friendly, outgoing, and professional communication style * Genuine desire to help others by ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

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Remote Communications Assistant information

What are Remote Communications Assistants?

Remote Communications Assistants are professionals who support organizations by managing communication tasks from a remote location. Their responsibilities often include handling emails, scheduling meetings, preparing internal and external communications, and assisting with social media or customer inquiries. They use digital tools to collaborate with team members and ensure smooth information flow within a company. This role is ideal for those who are organized, tech-savvy, and able to work independently.

How does a Remote Communications Assistant typically collaborate with other team members across different locations?

As a Remote Communications Assistant, you will frequently use digital collaboration tools such as email, video conferencing, and project management platforms to coordinate with team members. Communication is often asynchronous, so clear and timely updates are essential. You'll likely work closely with marketing, PR, and administrative teams to ensure messaging is consistent and deadlines are met. Building strong virtual relationships and being proactive in seeking clarification are key to overcoming the challenges of remote teamwork.

What are the key skills and qualifications needed to thrive as a Remote Communications Assistant, and why are they important?

To thrive as a Remote Communications Assistant, you need strong written and verbal communication skills, attention to detail, and proficiency in office administration, typically supported by a bachelor's degree or relevant experience. Familiarity with digital communication platforms (such as Slack, Zoom, or Microsoft Teams), email management systems, and document collaboration tools is commonly required. Exceptional organization, time management, and adaptability are standout soft skills for this role. These abilities are crucial for ensuring effective remote collaboration, clear information flow, and efficient support to teams and clients.

What is the difference between Remote Communications Assistant vs Remote Customer Support Representative?

AspectRemote Communications AssistantRemote Customer Support Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer communication or admin certificationsHigh school diploma; customer service or support certifications optional
Work EnvironmentHome office, virtual communication platformsHome office, virtual or call center environment
Employer & Industry UsageBusinesses, nonprofits, educational institutions for communication supportRetail, tech, service industries for customer support
Common Search & ComparisonOften compared for communication and administrative tasksCompared for customer service and support roles

The Remote Communications Assistant primarily handles communication, scheduling, and administrative tasks via virtual platforms, often supporting organizations' internal or external communication needs. In contrast, a Remote Customer Support Representative focuses on assisting customers, resolving issues, and providing product or service support. While both roles require strong communication skills and work remotely, their core responsibilities and industry applications differ.

What are the most commonly searched types of Remote Communications jobs in Minnesota? The most popular types of Remote Communications jobs in Minnesota are:
What cities in Minnesota are hiring for Remote Communications Assistant jobs? Cities in Minnesota with the most Remote Communications Assistant job openings:
Remote Communications Assistant jobs near you
Infographic showing various Remote Communications Assistant job openings in Minnesota as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.
Call Center Representative | Communication Assistant (MN)

Call Center Representative | Communication Assistant (MN)

Communication Service for the Deaf, Inc

Moorhead, MN • Remote

$14/hr

Other

PTO

Posted 10 days ago

Job description

Description

Call Center Representative | Communication Assistant

Fully Remote, MN


Opportunity to Work-from-Home

Full-Time & Part-Time

$14.00 per hour

18 years or older


Have you ever felt like being a part of something great? Do you have a passion for community and social impact? If you answered yes to either of these questions, CSD Call Centers may have a job for you.


CSD is the largest NPO dedicated to cultivating opportunities for Deaf success. For over forty years, we have offered a wide range of programs and services designed to educate Deaf people and the public, facilitate communication through technological solutions, and support businesses with resources to hire Deaf employees.


To get a glimpse of making and receiving a TTY call, Click Here


CSD is looking for self-motivated individuals with a passion for driving communication access to fill our Call Center Representative (Communication Assistant) positions in our Telephone Relay Service (TRS) Call Centers. The deaf and hard of hearing community relies on TRS to communicate over the phone with friends and family. At CSD Call Centers, our Customer Service Representatives (Communication Assistants) facilitate phone calls between deaf or hard of hearing individuals and hearing individuals.


See what others have to say about CSD Contact Centers: Telephone Relay Service click here


Upcoming Training Classes: August 24, 2026 (3-4 weeks virtual training)


Benefits:

  • Opportunity to work from home
    **Must meet qualifications to work from home
  • Starting wage of $14 per hour
  • Hiring for full and part-time positions
  • Eligible for salary increases twice a year
  • Paid time off (for all employees)
  • Remote Work Stipend
  • Employee Assistance Program (available immediately, no employee cost)
  • Employee rewards for good attendance and performance
  • Student loan forgiveness eligibility (due to non-profit status)
  • Shift differentials available for overnight shifts, Speech to Speech, and Bilingual agents

No sales, no quotas, no tech support, no customer conflict de-escalation* Shift differentials and specialty rates are subject to change in accordance with business needs and organizational policies

Requirements

Call Center Representative | CSD Communication Assistant

A Communication Assistant relays telephone calls between deaf, hard of hearing, and speech-impaired consumers (TTY users) and hearing consumers through the telephone network.


Knowledge, Skills, and Abilities:
To perform the essential functions of this position successfully, an individual should demonstrate the following competencies:

  • Excellent communication skills
  • Ability to hear audio, listen to spoken words, and transcribe to text on a computer
  • Ability to read text aloud from a computer
  • Ability to speak clearly and pronounce and enunciate complex words and sentence structure; ability to effectively verbally communicate using voice inflection, adjust tone and volume
  • Excellent grammar and spelling
  • Ability to learn and understand complex computer communication software, shortcuts and command functions
  • Ability to work in a fast-paced environment
  • Ability to adapt to schedules influenced by call volume fluctuations

Qualifications

  • A minimum of a High School Diploma or equivalent
  • 18 years of age or older
  • Ability to type at 60 words per minute with minimal errors (to graduate training)
  • 50 words per minute with 90% accuracy to qualify for training
  • Excellent customer service experience and a relaxed/calm demeanor
  • Ability to work various schedules, including weekdays, weekends, overnight, and holidays
  • Must be able to pass skill assessments administered by a local recruiter

Work From Home Requirements:

  • Private and quiet office space with a closed door
  • Hard-wired internet connection via ethernet cable (cable provided by CSD)
  • High-speed internet connection (3.0 MG download; 1.2 MG upload) *Satellite connections are not accepted
  • Access to a mobile device with a camera
  • Access to a personal or public device/PC with a USB-C port.

Residency Requirement: Candidates for this role must live and work in Minnesota.


Our training is conducted fully online. Training classes run on a Monday - Friday schedule for the span of 3-4 weeks from 9:00 AM - 3:00 PM. Attendance to all hours of the training class is required - NO exceptions.


Applicants who may need a reasonable accommodation due to an existing medical condition during the interview/hiring process should make their request with their recruiter by emailing recruiting@csd.org. Current employees of CSD who may need a reasonable accommodation should make their request to the People & Culture Team.


Communication Service for the Deaf, Inc. is an Equal Opportunity-Affirmative Action Employer and drug and tobacco-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, disability status, age, genetic information, protected veteran status, or any other characteristic protected by law.

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