Salary: $31.24 - $39.09 Hourly
Location : Tacoma, WA
Job Type: Limited Duration
Remote Employment: Flexible/Hybrid
Job Number: 26-00628
Department: Human Services
Division: HS-CAP
Opening Date: 06/01/2026
Closing Date: 6/5/2026 11:59 PM Pacific
DescriptionSummaryWhy It's a Great Opportunity:This is an opportunity to serve the residents of Pierce County and provide services to those in need when the need is greatest. You will be the supporting staff helping to keep the lights and heat going for families in need.
Why It's a Great Department: Pierce County Human Services exists to ensure that every person in our community has the opportunity to live with dignity, stability, and hope. As the county's community and human services department, we strengthen the local safety net by investing in programs that support people at every stage of life-from early childhood and youth development to housing stability, behavioral health, disability support, and services for seniors, veterans, immigrants, and refugees. Working alongside nearly 170 community-based organizations, local governments, and nonprofit partners, we respond to both urgent needs and long-term challenges with compassion, accountability, and collaboration. Whether helping families stay housed, supporting recovery and wellness, connecting people to food and transportation, or expanding access to opportunity, our work is grounded in the belief that strong communities are built when people are seen, supported, and empowered. Together with our partners, we are committed to creating an inclusive, responsive system of care that helps Pierce County residents not just survive-but thrive.
Learn more about the Human Services Department
How to be Successful in the Role: To succeed in this role, you must have experience working with diverse populations and the knowledge and ability to lead and innovate programs. Most importantly, you must be client-focused and continuously work to build and maintain strong partnerships.
A commitment to professionalism, patience, and clear communication is a must, and requires a high level of understanding regarding clients living in the crisis of poverty. We are looking for a candidate who has the ability to work effectively in a fast-paced and ever-changing environment, has great customer service skills, is comfortable using technology to perform work duties, has good administrative experience, attention to detail, and the ability to understand and apply eligibility criteria based on established rules.
Your Future in this Role: Your work will directly impact your local community, and it offers a great foundation for future positions within the Human Services Department and Pierce County.
Core Daily Responsibilities:- Oversee and ensures client requests for assistance involving a shut off notice are completed on a daily basis.
- Monitor energy assistance appointments on a weekly basis to ensure funding is not under or overspent.
- Reconciles funding for energy programs, reviewing people served, files processed and funding available.
- Develop and maintain specialized reports to track funding available and/or fee for service status.
- Prepare and maintain accurate documentation and statistics necessary for program reports and audits required by funding sources.
This announcement is not intended to reflect all duties to be performed by our next team member, but shall present a descriptive list of the range of duties that may be performed. To view the complete classification, click
Minimum Qualifications- Additional education or experience may substitute for the recruiting requirements.
- A resume is required for this position. Applications without a resume will not be considered.
- Graduation from a four-year college or university with major course work in social services, human services, psychology, counseling and
- One or more years of related experience preferred.
- Positions in specific program areas may require program-related experience, education and/or training.
As a condition of employment, the applicant will need to authorize and complete a background check. Information received from the background check is reviewed on a case-by-case basis and will not necessarily remove an applicant from consideration.
Supplemental InformationTo be considered for this opportunity, please:- Complete and submit a detailed online Pierce County Employment Application by selecting "APPLY" above or go to: www.piercecountywa.org/jobs.
- If you have a question about this opportunity, please email the Recruitment Team at PCHRRecruit@piercecountywa.gov and specify the Job Number and Title.
- If you do not have internet access, you may visit your local public library or any WorkSource location and use their computers.
- Individuals needing accommodation in the application, testing process or need this job announcement in an alternative format may call Human Resources at (253) 798-7480 at least two days prior to the need.
This is a competitive selection process. Your application will be reviewed and evaluated for the quality and quantity of education/experience in the areas listed. Applicants whose qualifications most closely correspond to the County's needs will be eligible for further consideration. Notification of application status normally occurs 2 to 3 weeks after the closing date. Short notice may be given to applicants to participate in further selection processes, which may include assessments, phone screens, and interviews.
At Pierce County, diversity, equity, and inclusion mean commitment, not a single step. We strive to foster an inclusive environment that supports equitable access to opportunities throughout your career. We want to recruit, develop, and maintain a talented workforce from various backgrounds, cultures, lifestyles, and perspectives, committed to our vision. Employees of the County have a local, direct, and visible impact in our diverse community. Will you join us in keeping Pierce County a place people are proud to call home?
We are unable to sponsor or take over sponsorship of an employment visa at this time.
Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Pierce County offers a competitive benefits package that offers flexibility and peace of mind. We are proud to offer Employee Resource Groups, a focus on professional development in our , and a County Book Club.
We understand that your life revolves around more than just your career and that your priority is making sure that you and your family maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of and , , staff training and other compensation benefits that you can mix and match to meet your current and future needs.
Our benefits:Vacation (Annual Leave)After approximately six months, employees receive six days of vacation leave.
Since we value your experience, the amount of vacation you can accrue increases the longer you work with us. Vacation accrues on a bi-weekly basis for full-time employees as follows:
Vacation Accruals:During years 1-3, 12 Days
During years 4-7, 16 Days
During years 8-13, 20 Days
During years 14-18, 23 Days
During years 19, 24 Days
During years 20, 25 Days
During years 21, 26 Days
During years 22, 27 Days
During years 23, 28 Days
During years 24, 29 Days
During years 25 & thereafter, 30 Days
A maximum of 45 days may be carried from one year into the next.
Pro-Rated for Part-Time based on % of 1.0 FTE.
Military Leave:Pierce County has a proud history of supporting the armed forces and provides members of the armed forces with up to 21 days paid military leave per state fiscal year.
Holidays:Some full-time employees are entitled to eleven paid holidays as follows:
New Year's Day - January 1
Martin Luther King, Jr's birthday - Third Monday in January
President's Day - Third Monday in February
Memorial Day - Last Monday in May
Juneteenth - June 19
Independence Day - July 4
Labor Day - First Monday in September
Veteran's Day - November 11
Thanksgiving Day - Fourth Thursday in November & Friday after
Christmas Day - December 25
Personal Holidays:Regular full-time and regular part-time employees, and employees occupying limited duration positions, shall also receive two additional paid personal holidays. Paid personal holidays shall only accrue for those employees on County payroll as of January 1 of each year or the first work day following January 1 and must be taken during the calendar year in which it was accrued.
Furlough:Some Pierce County employees may be designated to receive 10 "furlough" days per year in lieu of holidays. Furlough days are available for use on January 1 and must be scheduled and taken within the calendar year. Employees who leave employment with Pierce County must reimburse the employer for used furlough days based upon the number of remaining holidays.
Sick Leave:Sick leave accrues on a bi-weekly basis, at the rate of one day per month.
Insurance Benefits:Employees and families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with very affordable monthly premiums that offer coverage throughout Pierce County. Employees are eligible to enroll each year in a flexible spending plan, which enables them to use tax-deferred dollars toward their health care and dependent care expenses. Employees also have the opportunity to participate in supplemental life and long term disability insurance plans. To view premium rates, summary of benefit coverage, and other information, please visit the website.
Retirement and Deferred Compensation:Pierce County employees are members of the State of Washington's Department of Retirement System (DRS) and depending on the position or previous DRS enrollment will be able to enroll in one of many programs DRS offers. For additional information, check out the web site.
Employees also have the ability to participate in the Nationwide Deferred Compensation Plan. This is a supplemental retirement savings program that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.
Social Security:All Pierce County employees are covered by the federal Social Security and Medicare systems. The county and the employee pay an equal amount into the system.
ORCA Passport ProgramPierce County employees may participate in the County's ORCA (One Regional Card for All) Passport program.
Your Pierce County issued ORCA card is loaded with an annual Passport pass. The pass automatically renews every year. The pass will provide you with free transportation on regularly scheduled service on several public transit systems.
Miscellaneous Benefits:Please visit website for more information.
Telework/Remote Options:Some departments allow for telework or work-from-home options dependent on the body of work. Learn more about our telework policy
**All employees are required to be WA State residents after 30 days of employment.
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