Remote Collections Jobs in Seattle, WA (NOW HIRING)

Senior Product Manager - Research Platform & Operations 

Truveta is the world's first health provider led data platform with a vision of Saving Lives with Data. Our mission is to enable researchers to find cures faster, empower every clinician to be an expert, and help families make the most informed decisions about their care. Achieving Truveta' s ambitious vision requires an incredible team of talented and inspired people with a special combination of health, software and big data experience who share our company values.

Truveta was born in the Pacific Northwest, but we have employees who live across the country.  Our team enjoys the flexibility of a hybrid model and working from anywhere.  In person attendance is required at least once per year for an onsite meeting. 

For overall team productivity, we optimize meeting hours in the pacific time zone. We avoid scheduling recurring meetings that start after 3pm PT, however, ad hoc meetings occur between 8am-6pm Pacific time. #LI-remote

Who We Need 

Truveta is rapidly building a talented and diverse team to tackle complex health and technical challenges. Beyond core capabilities, we are seeking problem solvers, passionate and collaborative teammates, and those willing to roll up their sleeves while making a difference. If you are interested in the opportunity to pursue purposeful work, join a mission-driven team, and build a rewarding career while having fun, Truveta may be the perfect fit for you. 

This Opportunity 

We are looking for an experienced Senior Product Manager to lead the Research Operations product area within the Trusted Research Environment, part of the Evidence team at Truveta, which develops a modern research platform enabling researchers to generate high-quality real-world evidence from one of the world's largest collections of electronic health record data. 

Research Operations ensures that researchers and organizations remain informed and in control throughout the entire research lifecycle. It provides the shared platform capabilities that support every experience within the Trusted Research Environment, enabling transparency, governance, operational visibility, administration, auditing, cost management, and the operational metadata that captures the history and evolution of research over time. 

As research becomes more collaborative, AI-assisted, and enterprise-scale, researchers and organizations need confidence that they remain informed and in control throughout the research lifecycle. They must understand what is happening, who performed actions, what changed, what work is running, what it costs, and maintain reliable audit trails for enterprise governance and regulatory requirements. As AI agents take on increasingly autonomous work, this need for transparency, governance, operational oversight, and cost awareness becomes even more critical. 

You will bring together existing capabilities into a cohesive long-term strategy while identifying new opportunities to simplify enterprise research. You will partner closely with Engineering in both Seattle and India, Design, Security, Finance, Infrastructure, Customer Success, and other Product teams to build shared platform capabilities that enable the next generation of AI-native research. 

The ideal candidate enjoys solving complex platform problems, simplifying enterprise workflows, and building products that help researchers and organizations confidently operate research at scale. 

Responsibilities

Product strategy 

• • Define the long-term vision, strategy, and roadmap for the Research Operations product area. 
  • Balance researcher experience with enterprise administration, governance, and regulated customer requirements. 
  • Identify new platform capabilities that improve transparency, operational efficiency, and customer control across the Research Environment. 

Platform ownership 

Own and evolve the foundational platform capabilities that enable researchers and organizations to confidently operate research, including: 

• • • Identity, authentication, and access management 
    • Organization administration and collaboration 
    • Research operations and operational visibility 
    • Cost transparency and resource management 
    • Auditing, governance, and operational metadata 

Product delivery 

Lead products end-to-end, from customer discovery and strategy through implementation, launch, customer adoption, and continuous improvement. Partner closely with Design and Engineering, define requirements, support documentation and customer enablement, and measure customer impact after release. 

Cross-functional leadership 

Partner with Engineering, Design, Security, Infrastructure, Finance, Customer Success, and Product teams across Seattle and India to deliver shared platform capabilities. Establish reusable platform services, common patterns, and consistent experiences that scale across teams and accelerate development across the Trusted Research Environment. 

Customer understanding 

Develop a deep understanding of researcher, administrator, enterprise, and regulated customer workflows. Translate operational challenges into intuitive platform capabilities that reduce complexity while increasing transparency, governance, and customer confidence. 

Required Qualifications

• 5+ years of product management experience delivering technical software products. 
• Demonstrated ability to define product strategy and execute complex cross-functional initiatives. 
• Experience building platform, enterprise SaaS, cloud, infrastructure, or other highly technical software products. 
• Experience influencing cross-functional teams and aligning stakeholders around a shared product vision. 
• Experience working with healthcare, life sciences, clinical research, or another regulated industry, with an understanding of governance, auditing, compliance, and operational requirements. 
• Strong systems thinking with the ability to simplify complex workflows. 
• Excellent written and verbal communication skills. 
• Strong analytical and data-informed decision making. 
• Experience using AI tools to improve product discovery, planning, and execution. 

Preferred Qualifications

• Experience with identity and access management (IAM), authentication, authorization, or enterprise administration. 
• Experience with governance, compliance, auditing, observability, or operational platforms. 
• Experience with billing, metering, resource management, or cost optimization. 
• Experience designing products for enterprise or regulated customers. 
• Experience working with APIs, distributed systems, platform services, or multi-tenant architectures. 
• Experience leading platform products used by multiple internal or external product teams. 

Why Truveta?  

Be a part of building something special. Now is the perfect time to join Truveta. We have strong, established leadership with decades of success. We are well-funded. We are building a culture that prioritizes people and their passions across personal, professional and everything in between. Join us as we build an amazing company together.  

We Offer:

• Interesting and meaningful work for every career stage
• Great benefits package
• Comprehensive benefits with strong medical, dental and vision insurance plans
• 401K plan
• Professional development & training opportunities for continuous learning
• Work/life autonomy via flexible work hours and flexible paid time off
• Generous parental leave
• Regular team activities (virtual and in-person)
• The base pay for this position is $155,000 to $180,000. The pay range reflects the minimum and maximum target. Pay is based on several factors including location and may vary depending on job-related knowledge, skills, and experience. Certain roles are eligible for additional compensation such as incentive pay and stock options.

If you are based in California, we encourage you to read this important information for California residents linked here.

Truveta is committed to creating a diverse, inclusive, and empowering workplace. We believe that having employees, interns, and contractors with diverse backgrounds enables Truveta to better meet our mission and serve patients and health communities around the world. We recognize that opportunities in technology historically excluded and continue to disproportionately exclude Black and Indigenous people, people of color, people from working class backgrounds, people with disabilities, and LGBTQIA+ people. We strongly encourage individuals with these identities to apply even if you don't meet all of the requirements.

Please note that all applicants must be authorized to work in the United States for any employer as we are unable to sponsor work visas or permits (e.g. F-1 OPT, H1-B) at this time. We appreciate your interest in the position and encourage you to explore future opportunities with us.