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Remote Collections Jobs in Rialto, CA (NOW HIRING)

PCV Murcor

Status I (Remote/Out of State ok)

Pomona, CA · On-site +1

$19 - $21/hr

Status I (Customer Service / Collections) Out of State - Working from Home Opportunities Pay Range: $19/hr to $21/hr We are looking for a Customer Service and/or Collections experienced individual ...

PCV Murcor

Status I (Remote/Out of State ok)

Pomona, CA · Remote

$19 - $21/hr

... Collections) Out of State - Working from Home Opportunities Pay Range: $19/hr to $21/hr We are looking for a Customer Service and/or Collections experienced individual for the Status I position at ...

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All JobsRemote Collections JobsRemote Collections Jobs in Rialto, CA

Remote Collections information

See Rialto, CA salary details

$13

$21

$30

How much do remote collections jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for remote collections in Rialto, CA is $21.52, according to ZipRecruiter salary data. Most workers in this role earn between $17.84 and $24.09 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote collections specialists and how can they be addressed?

Remote collections specialists often encounter challenges such as difficulty reaching customers, building rapport over the phone or email, and managing time effectively across different time zones. To overcome these obstacles, it's important to utilize multiple communication channels, maintain clear and empathetic messaging, and leverage organizational tools like CRM systems. Regular virtual team meetings and ongoing training can also help remote collections professionals stay connected and updated on best practices, ensuring higher success rates in debt recovery.

What are remote collections jobs?

Remote collections jobs involve contacting individuals or businesses to recover overdue payments or debts, all while working from a location outside of a traditional office. These positions typically use phone, email, or online platforms to communicate with clients and negotiate payment arrangements. Remote collections agents must have strong communication and negotiation skills, as well as the ability to manage sensitive information and adhere to relevant laws. This role often requires self-motivation and the ability to work independently while meeting targets. Many companies offer training and support to help remote collections agents succeed.

What is the difference between Remote Collections vs Remote Accounts Payable Specialist?

AspectRemote CollectionsRemote Accounts Payable Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer experience in finance or collectionsHigh school diploma or equivalent; accounting or finance certification preferred
Work EnvironmentRemote, often in call centers or office settingsRemote, typically in finance or accounting departments
Employer & Industry UsageFinancial institutions, debt collection agencies, healthcare, retailCorporations, finance departments, accounting firms
Common Search & Comparison IntentUnderstanding roles in debt recovery and payment collectionManaging payables and vendor payments remotely

Remote Collections involves contacting customers to recover overdue payments, focusing on debt recovery. Remote Accounts Payable Specialists handle processing and managing company bills and vendor payments remotely. While both roles are finance-related and often remote, Collections emphasizes debt recovery, whereas Accounts Payable focuses on payment processing and vendor management.

What are the key skills and qualifications needed to thrive as a Remote Collections Specialist, and why are they important?

To thrive as a Remote Collections Specialist, you need strong communication, negotiation, and organizational skills, typically supported by a high school diploma or equivalent. Familiarity with collections software, CRM systems, and basic accounting tools is often required. Persistence, empathy, and the ability to handle difficult conversations professionally are vital soft skills for this role. These skills ensure effective debt recovery, maintain customer relationships, and uphold compliance in a remote work environment.
What are popular job titles related to Remote Collections jobs in Rialto, CA? For Remote Collections jobs in Rialto, CA, the most frequently searched job titles are:
What job categories do people searching Remote Collections jobs in Rialto, CA look for? The top searched job categories for Remote Collections jobs in Rialto, CA are:
What cities near Rialto, CA are hiring for Remote Collections jobs? Cities near Rialto, CA with the most Remote Collections job openings:
Remote Collections jobs near you
Infographic showing various Remote Collections job openings in Rialto, CA as of June 2026, with employment types broken down into 88% Full Time, 10% Part Time, 1% Temporary, and 1% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $44,770 per year, or $21.5 per hour.
Status I (Remote/Out of State ok)

Status I (Remote/Out of State ok)

PCV Murcor

Pomona, CA • On-site, Remote

$19 - $21/hr

Full-time

Posted 25 days ago

Job description

Notice to Prospective Employees of PCV Murcor, Inc who are California Residents
PCV Murcor, Inc respects the privacy of our employees and prospective employees. You can read about our information collection practices including the categories of information we collect from you and how we use that information in our privacy policy located at https://www.pcvmurcor.com/privacy/.
If you have any questions please contact the CCPA Team at CCPA@pcvmurcor.com or (844) 900-5535.
Status I
(Customer Service / Collections)
Out of State - Working from Home Opportunities
Pay Range: $19/hr to $21/hr
We are looking for a Customer Service and/or Collections experienced individual for the Status I position at PCV Murcor. This individual must have the ability to handle multiple tasks and be adaptable to handling an array of vendor appraisers' questions and appraisal order issues.
The Status I position helps in facilitating the completion of the client reports and appraisal orders in a timely manner in accordance with the client's requirements. This individual will be responsible in tracking down the licensed vendor appraisers in trying to resolve any problems that may cause delays in the appraisal order process. This may include but not limited to the delivery of appraisal reports and/or confirming delivery dates, among other tasks and responsibilities within this role. This individual must be comfortable with out-bound/cold-calling related responsibilities and dealing with an array of personalities and problem resolutions.
Essential Job Duties and Responsibilities
  • Ensure that all outstanding orders are completed and submitted by the vendor due date and time
  • Collaborate with vendors to ensure on time delivery of reports to the client
  • Effectively resolve problems that may lead to a delay in receiving the report and/or customer service issues
  • Serve as a conduit between vendor and clients
  • Make appropriate notations in the order file that describe the current status of the order
  • Provide feedback about vendor performance to vendor managers
  • Partner with client service managers to resolve client delays, questions, concerns, etc.
  • Handles inbound calls from vendors in support of updating orders and assisting vendors with open orders
  • Proactive in addressing potential problems and displays confidence in making decisions. Weighs alternatives and chooses appropriate response or action
  • Setting clear expectations on current and past due reports
  • Tracking and owning orders to ensure past due reports are received and/or escalated
  • May be asked to work on special projects, assigned other duties and/or cross train to support business needs

Qualifications and Skills
Required
Preferred
Qualification
High School Diploma or Equivalent
Some college or higher
Experience
1 - 3 years of Customer Service / Call Center experience
1 - 3 years of soft collection experience
Experience in fast paced environment
Prior Knowledge
Customer Service principles
Real Estate related industry
Appraisal Management
  • Ability to prioritize and manage multiple tasks
  • Detailed oriented with excellent listening and analytical skills
  • Excellent verbal and written communication skills
  • Microsoft Office Suite (Word & Excel) intermediate level and above
  • Ability to resolve problems and remove barriers to problem resolution
  • Negotiation skills to reach mutual agreements with vendors over issues
  • Ability to work independently with moderate supervision

AA-EOE F/M/Disability/Vet
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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