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Remote Collections Jobs in Riverside, CA (NOW HIRING)

Remote may be considered for exceptional cases. RESPONSIBILITIES * Collect on a portfolio of ... Adhere to Collections processes and company policies while complying with relevant industry ...

Sr. Reimbursement Specialist

Irvine, CA · On-site +1

$20.80 - $28/hr

Position is full-time onsite or remote. * Shift - Mon to Fri - Hours are flexible. * 2-4 years of collections experience in the healthcare industry (preferably in a clinical laboratory setting)

Accounting Manager

Irvine, CA · On-site +1

$100K - $130K/yr

Own the full billing and collections cycle: reviewing and approving time, client invoicing, payment ... Location Preference This is a California-based remote role. Candidates must be located in ...

Status I (Customer Service / Collections) Out of State - Working from Home Opportunities Pay Range: $19/hr to $21/hr We are looking for a Customer Service and/or Collections experienced individual ...

... Collections) Out of State - Working from Home Opportunities Pay Range: $19/hr to $21/hr We are looking for a Customer Service and/or Collections experienced individual for the Status I position at ...

Remote Customer Service

Murrieta, CA · Remote

$16.25 - $22.25/hr

Remote Customer Service Murrieta, CA, United States Job Openings Remote Customer Service A Data Entry Clerk, is responsible for inputting data and making changes to existing data figures in digital ...

The role can also be fully remote from anywhere in California. Responsibilities Specific ... Reviewing document collections in preparation for litigation * Attending depositions, hearings ...

Minimum Qualifications * 4+ years of collections or related experience with trade and distributor accounts. * 3+ years of experience with a large ERP system (Oracle, MS Dynamics, SAP, Netsuite)

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Remote Collections information

See Riverside, CA salary details

$13

$22

$31

How much do remote collections jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for remote collections in Riverside, CA is $22.39, according to ZipRecruiter salary data. Most workers in this role earn between $18.56 and $25.10 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote collections specialists and how can they be addressed?

Remote collections specialists often encounter challenges such as difficulty reaching customers, building rapport over the phone or email, and managing time effectively across different time zones. To overcome these obstacles, it's important to utilize multiple communication channels, maintain clear and empathetic messaging, and leverage organizational tools like CRM systems. Regular virtual team meetings and ongoing training can also help remote collections professionals stay connected and updated on best practices, ensuring higher success rates in debt recovery.

What are remote collections jobs?

Remote collections jobs involve contacting individuals or businesses to recover overdue payments or debts, all while working from a location outside of a traditional office. These positions typically use phone, email, or online platforms to communicate with clients and negotiate payment arrangements. Remote collections agents must have strong communication and negotiation skills, as well as the ability to manage sensitive information and adhere to relevant laws. This role often requires self-motivation and the ability to work independently while meeting targets. Many companies offer training and support to help remote collections agents succeed.

What is the difference between Remote Collections vs Remote Accounts Payable Specialist?

AspectRemote CollectionsRemote Accounts Payable Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer experience in finance or collectionsHigh school diploma or equivalent; accounting or finance certification preferred
Work EnvironmentRemote, often in call centers or office settingsRemote, typically in finance or accounting departments
Employer & Industry UsageFinancial institutions, debt collection agencies, healthcare, retailCorporations, finance departments, accounting firms
Common Search & Comparison IntentUnderstanding roles in debt recovery and payment collectionManaging payables and vendor payments remotely

Remote Collections involves contacting customers to recover overdue payments, focusing on debt recovery. Remote Accounts Payable Specialists handle processing and managing company bills and vendor payments remotely. While both roles are finance-related and often remote, Collections emphasizes debt recovery, whereas Accounts Payable focuses on payment processing and vendor management.

What are the key skills and qualifications needed to thrive as a Remote Collections Specialist, and why are they important?

To thrive as a Remote Collections Specialist, you need strong communication, negotiation, and organizational skills, typically supported by a high school diploma or equivalent. Familiarity with collections software, CRM systems, and basic accounting tools is often required. Persistence, empathy, and the ability to handle difficult conversations professionally are vital soft skills for this role. These skills ensure effective debt recovery, maintain customer relationships, and uphold compliance in a remote work environment.
What are the most commonly searched types of Collections jobs in Riverside, CA? The most popular types of Collections jobs in Riverside, CA are:
What are popular job titles related to Remote Collections jobs in Riverside, CA? For Remote Collections jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Remote Collections jobs in Riverside, CA look for? The top searched job categories for Remote Collections jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Remote Collections jobs? Cities near Riverside, CA with the most Remote Collections job openings:
Infographic showing various Remote Collections job openings in Riverside, CA as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $46,578 per year, or $22.4 per hour.

Sr. Associate, Collections & Servicing

Qcells

Irvine, CA • On-site, Remote

$60K - $80K/yr

Full-time

Posted 22 days ago


Qcells rating

6.1

Company rating: 6.1 out of 10

Based on 22 frontline employees who took The Breakroom Quiz


Job description

Description

POSITION DESCRIPTION: 
We are looking for a Sr. Associate on our Collections & Servicing team to manage and collect delinquent customer accounts across our different product lines. The ideal candidate will have consumer collections experience with the residential solar space with a proven track record of resolving complex cases with efficiency. You will play a critical role in minimizing the company's financial risk while maintaining productive relationships with our customers. You will interact with various internal teams and stakeholders and will have a key role in upscaling our collections processes.
This position will be based out of our Irvine CA location with a potential in-office schedule set at the direct manager’s discretion in accordance with the company’s policies and procedures.  Remote may be considered for exceptional cases. 
RESPONSIBILITIES
  • Collect on a portfolio of delinquent customers, initiating contact with customers through various channels to secure payment.
  • Investigate delinquencies by collaborating with internal risk, operations and compliance teams
  • Negotiate payment arrangements for outstanding balances in a timely and professional manner.
  • Adhere to Collections processes and company policies while complying with relevant industry regulations and best practices.
  • Actively participate in, and contribute to, evolving collection strategies and internal processes to improve recovery rates and streamline work streams while becoming a subject matter expert in the collections lifecycle
  • Identify areas of opportunity or potential patterns of noncompliance during normal course of responsibilities and escalates appropriately for review
  • Make decisions independently and operate with high autonomy to evaluate complex scenarios, determine strategic next steps, and execute solutions within department policies.
  • Own outcomes by driving initiatives from planning through execution, proactively identifying bottlenecks and pivoting strategies to ensure ultimate delivery.
  • Reduce escalation dependency by acting as the first and final line of defense for operational issues within scope, exhausting local problem-solving frameworks before seeking leadership intervention.
REQUIRED QUALIFICATIONS
  • Bachelor’s degree in business, Finance, Engineering (or equivalent experience) with 2+ years of professional work experience in customer-facing collections, payment operations, accounts receivable, or a similar role.
  • Demonstrated ability to negotiate effectively and handle difficult conversations with professionalism and empathy.
  • Excellent communication and interpersonal skills, with the ability to build rapport with both customers and internal partners.
  • A strong self-starter mentality with strong organizational skills and the ability to manage a high volume of accounts independently with limited oversight.
  • A passion for problem-solving and improving processes in a fast-paced, entrepreneurial work environment.
  • A demonstrated capacity for in-depth investigations and problem-solving, particularly with ambiguous starting points.
  • A proven track record of serving as an escalation point for complex accounts, with a demonstrated ability to model advanced conflict resolution and creative account-remediation strategies. 
  • Strong attention to detail, and intellectually curious.
  • Working knowledge of FDCPA, Fair Debt Collection laws, UDAP, and FCRA.
PREFERRED QUALIFICATIONS 
  • Experience in coaching fellow collections associates on root cause identification and mutually beneficial resolution strategies.
  • Solar Industry experience (Renewable).
  • Familiarity with origination and servicing software and systems.
  • Understanding of Solar lending and third party owned products.
  • Advanced knowledge of Salesforce and Microsoft Office Suite, particularly Excel. 
Hanwha Q CELLS America Inc. (“HQCA”) is a Qcells company, one of the world’s largest manufacturers and providers of solar photovoltaic (PV) products and solutions.  Headquartered in Irvine, California, HQCA has been rapidly expanding its business in North America through the expansion of products and solutions, including distributed energy solutions, direct-to-homeowner solar sales and financing, and EPC services.  We provide an opportunity to be part of an exciting and growing world-class global business in an interesting and expanding industry of the future.
 
PHYSICAL, MENTAL & ENVIRONMENTAL DEMANDS: 
To comply with the Rehabilitation Act of 1973 the essential physical, mental and environmental requirements for this job are listed below. These are requirements normally expected to perform regular job duties. Incumbent must be able to successfully perform all of the functions of the job with or without reasonable accommodation.  
Mobility 
Standing 
20% of time  
Sitting 
70% of time  
Walking 
10% of time  
Strength 
Pulling 
up to 10 Pounds  
Pushing 
up to 10 Pounds  
Carrying 
up to 10 Pounds  
Lifting 
up to 10 Pounds  
Dexterity (F = Frequently, O = Occasionally, N = Never) 
Typing 
Handling 
Reaching 
Agility (F = Frequently, O = Occasionally, N = Never) 
Turning 
Twisting 
Bending 
Crouching 
Balancing 
Climbing 
Crawling 
Kneeling 
 
 
 
 
 
 
 
 

The salary range is required by the California Pay Transparency Act and may differ depending on the location of those candidates hired nationwide. Actual compensation is influenced by a wide array of factors including but not limited to, skill set, education, licenses and certifications, essential job duties and requirements, and the necessary experience relative to the job’s minimum qualifications.

*This target salary range is for CA positions only and should not be interpreted as an offer of compensation.

You may view your privacy rights by reviewing Qcells' Privacy Policy or by contacting our HR team for a copy.

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