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Remote Collections Jobs in Portland, OR (NOW HIRING)

Travel Customer Representative

Vancouver, WA · On-site +1

$16.75 - $22.75/hr

As a remote company, we value flexibility, creativity, and a passion for travel. Position Overview: We are seeking a highly motivated Travel Customer Representative to join our team. In this role ...

Travel Customer Representative

Portland, OR · On-site +1

$17 - $23/hr

As a remote company, we value flexibility, creativity, and a passion for travel. Position Overview: We are seeking a highly motivated Travel Customer Representative to join our team. In this role ...

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Remote Collections information

See Portland, OR salary details

$13

$22

$32

How much do remote collections jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for remote collections in Portland, OR is $22.76, according to ZipRecruiter salary data. Most workers in this role earn between $18.85 and $25.48 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote collections specialists and how can they be addressed?

Remote collections specialists often encounter challenges such as difficulty reaching customers, building rapport over the phone or email, and managing time effectively across different time zones. To overcome these obstacles, it's important to utilize multiple communication channels, maintain clear and empathetic messaging, and leverage organizational tools like CRM systems. Regular virtual team meetings and ongoing training can also help remote collections professionals stay connected and updated on best practices, ensuring higher success rates in debt recovery.

What are remote collections jobs?

Remote collections jobs involve contacting individuals or businesses to recover overdue payments or debts, all while working from a location outside of a traditional office. These positions typically use phone, email, or online platforms to communicate with clients and negotiate payment arrangements. Remote collections agents must have strong communication and negotiation skills, as well as the ability to manage sensitive information and adhere to relevant laws. This role often requires self-motivation and the ability to work independently while meeting targets. Many companies offer training and support to help remote collections agents succeed.

What is the difference between Remote Collections vs Remote Accounts Payable Specialist?

AspectRemote CollectionsRemote Accounts Payable Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer experience in finance or collectionsHigh school diploma or equivalent; accounting or finance certification preferred
Work EnvironmentRemote, often in call centers or office settingsRemote, typically in finance or accounting departments
Employer & Industry UsageFinancial institutions, debt collection agencies, healthcare, retailCorporations, finance departments, accounting firms
Common Search & Comparison IntentUnderstanding roles in debt recovery and payment collectionManaging payables and vendor payments remotely

Remote Collections involves contacting customers to recover overdue payments, focusing on debt recovery. Remote Accounts Payable Specialists handle processing and managing company bills and vendor payments remotely. While both roles are finance-related and often remote, Collections emphasizes debt recovery, whereas Accounts Payable focuses on payment processing and vendor management.

What are the key skills and qualifications needed to thrive as a Remote Collections Specialist, and why are they important?

To thrive as a Remote Collections Specialist, you need strong communication, negotiation, and organizational skills, typically supported by a high school diploma or equivalent. Familiarity with collections software, CRM systems, and basic accounting tools is often required. Persistence, empathy, and the ability to handle difficult conversations professionally are vital soft skills for this role. These skills ensure effective debt recovery, maintain customer relationships, and uphold compliance in a remote work environment.
What are the most commonly searched types of Collections jobs in Portland, OR? The most popular types of Collections jobs in Portland, OR are:
What are popular job titles related to Remote Collections jobs in Portland, OR? For Remote Collections jobs in Portland, OR, the most frequently searched job titles are:
What job categories do people searching Remote Collections jobs in Portland, OR look for? The top searched job categories for Remote Collections jobs in Portland, OR are:
What cities near Portland, OR are hiring for Remote Collections jobs? Cities near Portland, OR with the most Remote Collections job openings:
Entry Level CSR (Work From Home)

Entry Level CSR (Work From Home)

American Income Life Insurance Company

Portland, OR • On-site, Remote

$17 - $23/hr

Full-time

Posted 26 days ago


Job description

Position Overview
We are expanding our remote team and looking for motivated individuals who enjoy working with people, communicating clearly, and building toward long-term career growth.
This opportunity is with a nationally recognized supplemental benefits organization that has been serving families for over six decades. As we continue growing into new regions, we are seeking dependable, driven professionals who are ready to learn, develop, and contribute in a remote environment.
What You'll Do
  • Assist clients by explaining available benefit options and answering coverage-related questions
  • Provide accurate, helpful information while maintaining a professional client experience
  • Stay up to date on current plans, services, and internal resources
  • Review client needs and help identify practical, affordable solutions
  • Build positive relationships through clear and consistent communication

What We're Looking For
  • Experience in customer service, sales, or a people-focused role is an asset, but not required
  • Strong communication and relationship-building skills
  • Ability to stay organized and manage multiple tasks
  • Positive, professional attitude
  • Clear written and verbal communication skills
  • Willingness to learn and follow a proven system

The Ideal Candidate
  • Self-motivated and goal-oriented
  • Comfortable working independently from home
  • Team-focused and open to coaching
  • Confident, reliable, and professional under expectations
  • Interested in long-term growth and advancement

What We Offer
  • Hands-on training and ongoing mentorship
  • Weekly compensation structure
  • Performance-based growth opportunities
  • Company-sponsored travel incentives
  • Fully remote work environment
  • Flexible schedule options

If you're looking for a flexible, growth-focused opportunity with long-term potential, apply today to learn more.