"All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment".
Job Title: Billing Specialist I
Location: Remote (EST)
Duration: 6+ Months (possible extension)
Shift Timing: 9 AM to 6 PM
Pay rate: $24.00/hr on W2
Job Description:
The Billing Specialist I contributes to company objectives by providing frontline, billing-related service and call support to internal and external clients as well as partners and vendors.
The Billing Support team is the first line of contact for customers with billing related questions and interacts with all other Accounting Operations teams, including Contracts Processing, Accounts Receivable, Billing Ops, and Collections as well as the F&I, DMS, and other Business leaders and Sales teams.
The expectations and responsibilities of the role include:
- Answer inbound inquiries, via phone and email, from external and internal clients related to Billing
- Reviewing, understanding, and conversing with clients regarding their contract terms, invoicing, and accounts receivable balances
- Presenting information to clients clearly and concisely as well as documenting this information appropriately in Salesforce and SAP
- Collaborate within the Finance Team (Contracts, Accounts Receivable, Billing Ops, and Collections) as well as other internal teams (e.g. Sales, Retention, Business Leadership) as needed to resolve all client inquiries
Requirements:
- Previous experience answering a high volume of incoming calls.
- Salesforce experience is a plus +
- Genesys experience is a plus +
About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities
ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.