ZipRecruiter

Log In

2

Remote Collections Jobs in Lancaster, PA (NOW HIRING)

Clark National Accounts

Collections Analyst

Lititz, PA · On-site +1

$52K - $65K/yr

Remote Work Qualifications * Access to a reliable and secure high-speed internet connection. Cable ... Experience Relevant experience in accounts receivable, collections, credit, cash application, or a ...

All JobsCollections JobsRemote Collections JobsRemote Collections Jobs in Lancaster, PA

Remote Collections information

See Lancaster, PA salary details

$12

$20

$29

How much do remote collections jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for remote collections in Lancaster, PA is $20.86, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.37 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote collections specialists and how can they be addressed?

Remote collections specialists often encounter challenges such as difficulty reaching customers, building rapport over the phone or email, and managing time effectively across different time zones. To overcome these obstacles, it's important to utilize multiple communication channels, maintain clear and empathetic messaging, and leverage organizational tools like CRM systems. Regular virtual team meetings and ongoing training can also help remote collections professionals stay connected and updated on best practices, ensuring higher success rates in debt recovery.

What are remote collections jobs?

Remote collections jobs involve contacting individuals or businesses to recover overdue payments or debts, all while working from a location outside of a traditional office. These positions typically use phone, email, or online platforms to communicate with clients and negotiate payment arrangements. Remote collections agents must have strong communication and negotiation skills, as well as the ability to manage sensitive information and adhere to relevant laws. This role often requires self-motivation and the ability to work independently while meeting targets. Many companies offer training and support to help remote collections agents succeed.

What is the difference between Remote Collections vs Remote Accounts Payable Specialist?

AspectRemote CollectionsRemote Accounts Payable Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer experience in finance or collectionsHigh school diploma or equivalent; accounting or finance certification preferred
Work EnvironmentRemote, often in call centers or office settingsRemote, typically in finance or accounting departments
Employer & Industry UsageFinancial institutions, debt collection agencies, healthcare, retailCorporations, finance departments, accounting firms
Common Search & Comparison IntentUnderstanding roles in debt recovery and payment collectionManaging payables and vendor payments remotely

Remote Collections involves contacting customers to recover overdue payments, focusing on debt recovery. Remote Accounts Payable Specialists handle processing and managing company bills and vendor payments remotely. While both roles are finance-related and often remote, Collections emphasizes debt recovery, whereas Accounts Payable focuses on payment processing and vendor management.

What are the key skills and qualifications needed to thrive as a Remote Collections Specialist, and why are they important?

To thrive as a Remote Collections Specialist, you need strong communication, negotiation, and organizational skills, typically supported by a high school diploma or equivalent. Familiarity with collections software, CRM systems, and basic accounting tools is often required. Persistence, empathy, and the ability to handle difficult conversations professionally are vital soft skills for this role. These skills ensure effective debt recovery, maintain customer relationships, and uphold compliance in a remote work environment.
What are popular job titles related to Remote Collections jobs in Lancaster, PA? For Remote Collections jobs in Lancaster, PA, the most frequently searched job titles are:
What job categories do people searching Remote Collections jobs in Lancaster, PA look for? The top searched job categories for Remote Collections jobs in Lancaster, PA are:
What cities near Lancaster, PA are hiring for Remote Collections jobs? Cities near Lancaster, PA with the most Remote Collections job openings:
Remote Collections jobs near you
Infographic showing various Remote Collections job openings in Lancaster, PA as of July 2026, with employment types broken down into 77% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $43,389 per year, or $20.9 per hour.

Collections Analyst

Clark National Accounts

Lititz, PA • On-site, Remote

$52K - $65K/yr

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Job description

Job Summary

Clark National Accounts is looking for a full-time Collections Analyst to join our team. In this role, you'll engage with customers regularly through phone calls, emails, and teamwork across departments, all aimed at gathering outstanding payments. This position plays a vital role in guaranteeing that customers adhere to payment terms and conditions. 

Responsibilities

To perform this job successfully, the incumbent must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

  • Manage collection tasks for overdue invoices, employing independent judgment for optimal actions.
  • Establish and update customer records.
  • Reconcile customer accounts to ensure accurate payment application and billing.
  • Suggest required modifications to customer accounts.
  • Partner with divisional leaders to coordinate collection procedures, address billing concerns, and drive process enhancement initiatives.
  • Provide timely and professional responses to customer inquiries.
  • Maintain and distribute reporting tools for management, offering insights into collection progress and activities.
  • Negotiate and formalize payment plans with customers as necessary.
  • Advocate, initiate, and respond to legal measures for accounts as required, including cases involving bankruptcy.
  • Collaborate with various team members on various transactional matters.
  • Support additional tasks and assignments as delegated.
Physical Requirements
  • Work is performed while sitting/standing and interfacing with a personal computer.
  • Requires the ability to communicate effectively using speech, vision, and hearing.
  • Requires the regular use of hands for simple grasping and fine manipulations.
  • Requires occasional bending, squatting, crawling, climbing, and reaching.
  • Requires the ability to occasionally lift, carry, push, or pull medium weights, up to 50lbs.
Remote Work Qualifications
  • Access to a reliable and secure high-speed internet connection. Cable or fiber internet connections (at least 75mbps download/10mbps upload) are preferred, as satellite connections often cannot support the technologies used to perform day-to-day tasks.
  • Access to a home router and modem.
  • A dedicated home office space that is noise- and distraction-free. The space should have strong wireless connection or a wired Ethernet connection (wired connection is preferred, if possible).
  • A valid, physical address (apartment, suite, etc.). PO Boxes are not supported, as a physical address is required for you to receive your computer equipment.
  • The desire and ability to work and communicate with other team members via chat, webcam, etc.
  • Legal residents of one of the following states: (AK, AL, AR, AZ, CT, DE, FL, GA, IA, ID, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV, or WY). H-1B Visa Sponsorship Not Available, W2 only.
Experience

Relevant experience in accounts receivable, collections, credit, cash application, or a related finance or accounting function is preferred but not required. Candidates with coursework, internships, or part-time experience in accounting, business, or data/analytics are encouraged to apply.

Education

This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else.

Desired Traits & Skills
  • Strong analytical skills with a proactive, solutions-oriented problem-solving approach.
  • Excellent organizational and communication skills, both verbal and written.
  • Customer-focused mindset with a demonstrated commitment to delivering high-quality service.
  • Proven ability to manage multiple tasks and meet deadlines in a fast-paced environment.
  • Ability to effectively prioritize and multitask while maintaining attention to detail.
  • Proficiency in Microsoft Office required, with a strong emphasis on Excel (Outlook, Word, Excel, and PowerPoint).
  • Experience with Excel functions such as VLOOKUPs and Pivot Tables, and exposure to Power BI, is highly beneficial.
Company Overview

An exclusive marketplace that provides custom business solutions and streamlined distribution for modern multi-unit operators, offering a range of custom solutions designed to meet customer-specific needs.

Benefits
  • Medical
  • Vision
  • Dental
  • PTO
  • Paid Maternity Leave
  • Paid Parental Leave
  • Life Insurance
  • Disability
  • Dependent Care FSA
  • 401(k) matching
  • Employee Assistance Program
  • Wellness Incentives
  • Company Discounts
  • AT&T & Verizon Discount
  • Bonus Opportunities
  • Accident Insurance
  • Critical Illness Insurance
  • Adoption Assistance
Available at HQ Locations Only
  • On-Site Fitness Centers
  • Dog-friendly Offices

Apply