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Remote Collections Jobs in Bothell, WA (NOW HIRING)

Karbon

Senior Billing Revenue Analyst

Seattle, WA · Remote

$91K - $119K/yr

This is a fully remote position open to candidates based in the United States. We offer competitive ... Own the end-to-end collections process, monitoring aging balances and prioritizing outreach on ...

Karbon

Senior Revenue Accountant

Seattle, WA · Remote

$91K - $119K/yr

This is a fully remote position open to candidates based in the United States. We offer competitive ... Own the end-to-end collections process, monitoring aging balances and prioritizing outreach on ...

Nexora Talent

Remote- Customer Experience Service

Seattle, WA · Remote

$18.25 - $24.75/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

Nexora Talent

Remote- Customer Experience Service

Seattle, WA · Remote

$18.25 - $24.75/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

Atwell, LLC

Survey Project Manager

Woodinville, WA · On-site +1

You will have the opportunity to do your best work with the flexibility of hybrid or remote work ... Boundary Surveys, ALTA Surveys, Construction Staking, Leveling, Traversing, GPS, Data Collections ...

AO Globe Life

CSR Entry-Level Remote

Seattle, WA · On-site +1

$100K/yr

We are hiring Remote Entry-Level Managing Agents for a full-time, fully remote role that allows you to make a meaningful impact from the comfort of your own home. With comprehensive training, warm ...

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All JobsCollections JobsRemote Collections JobsRemote Collections Jobs in Bothell, WA

Remote Collections information

See Bothell, WA salary details

$14

$23

$33

How much do remote collections jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for remote collections in Bothell, WA is $24.00, according to ZipRecruiter salary data. Most workers in this role earn between $19.90 and $26.88 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote collections specialists and how can they be addressed?

Remote collections specialists often encounter challenges such as difficulty reaching customers, building rapport over the phone or email, and managing time effectively across different time zones. To overcome these obstacles, it's important to utilize multiple communication channels, maintain clear and empathetic messaging, and leverage organizational tools like CRM systems. Regular virtual team meetings and ongoing training can also help remote collections professionals stay connected and updated on best practices, ensuring higher success rates in debt recovery.

What are remote collections jobs?

Remote collections jobs involve contacting individuals or businesses to recover overdue payments or debts, all while working from a location outside of a traditional office. These positions typically use phone, email, or online platforms to communicate with clients and negotiate payment arrangements. Remote collections agents must have strong communication and negotiation skills, as well as the ability to manage sensitive information and adhere to relevant laws. This role often requires self-motivation and the ability to work independently while meeting targets. Many companies offer training and support to help remote collections agents succeed.

What is the difference between Remote Collections vs Remote Accounts Payable Specialist?

AspectRemote CollectionsRemote Accounts Payable Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer experience in finance or collectionsHigh school diploma or equivalent; accounting or finance certification preferred
Work EnvironmentRemote, often in call centers or office settingsRemote, typically in finance or accounting departments
Employer & Industry UsageFinancial institutions, debt collection agencies, healthcare, retailCorporations, finance departments, accounting firms
Common Search & Comparison IntentUnderstanding roles in debt recovery and payment collectionManaging payables and vendor payments remotely

Remote Collections involves contacting customers to recover overdue payments, focusing on debt recovery. Remote Accounts Payable Specialists handle processing and managing company bills and vendor payments remotely. While both roles are finance-related and often remote, Collections emphasizes debt recovery, whereas Accounts Payable focuses on payment processing and vendor management.

What are the key skills and qualifications needed to thrive as a Remote Collections Specialist, and why are they important?

To thrive as a Remote Collections Specialist, you need strong communication, negotiation, and organizational skills, typically supported by a high school diploma or equivalent. Familiarity with collections software, CRM systems, and basic accounting tools is often required. Persistence, empathy, and the ability to handle difficult conversations professionally are vital soft skills for this role. These skills ensure effective debt recovery, maintain customer relationships, and uphold compliance in a remote work environment.
What are the most commonly searched types of Collections jobs in Bothell, WA? The most popular types of Collections jobs in Bothell, WA are:
What job categories do people searching Remote Collections jobs in Bothell, WA look for? The top searched job categories for Remote Collections jobs in Bothell, WA are:
What cities near Bothell, WA are hiring for Remote Collections jobs? Cities near Bothell, WA with the most Remote Collections job openings:
Remote Collections jobs near you
Senior Manager, Revenue Operations (Remote, Seattle)

Senior Manager, Revenue Operations (Remote, Seattle)

Zūm

Seattle, WA • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 22 days ago

Zūm rating

7.3

Company rating: 7.3 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

4th of 14 rated coach operators

Job description

About Zūm:
Zūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market - the largest segment of the mass mobility industry - Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company's World's Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times' Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
Who You Are:
We are building a Revenue Operations function from the ground up, and this is the most important hire we are making. The Sr. Manager of Revenue Operations will own the operational revenue cycle for Zūm's three core revenue lines - Home-to-School transportation, Field Trips, and Charter. You will lead a team of four, build scalable billing and collections processes, and serve as the connective tissue between Zūm's field operations, product team, and Finance.
This is not a finance role. It is a cross-functional operator role. You will be accountable for making sure every invoice that goes out is right, on time, and gets paid - and for building the team and processes that ensure that at scale.
What You'll Do:
  • Establish and oversee the Deal Desk function - translate district service agreements into comprehensive billing briefs and ensure all new and renewed accounts are fully configured prior to first invoice issuance
  • Maintain alignment between contracted pricing terms and portal configuration across all active accounts, conducting systematic validation at each renewal cycle to ensure billing accuracy from the point of origin
  • Own operational accountability for the monthly billing data cycle - enforce the Day 1-3 adjustment submission deadline with field operations and escalate non-compliance to senior leadership as needed
  • Review and approve all invoices prior to issuance; serve as the designated escalation authority for high-value invoices requiring VP sign-off
  • Lead end-to-end billing dispute resolution process- conduct structured root cause investigations across data, configuration, operational, and contractual dimensions, and implement upstream process corrections to prevent recurrence
  • Manage all Revenue Operations integration protocols with Revenue Accounting, including the daily invoice issuance log, credit memo recommendation memos, and monthly billing summary, ensuring Finance has the information needed to close accurately and on time
  • Coordinate escalation pathways for product configuration issues and non-payment matters, engaging Product and Legal counterparts with complete supporting documentation
  • Lead, develop, and retain a team of Billing Admins and AR team- establishing clear performance expectations, delivering ongoing feedback, and building individual capability
  • Deliver weekly RevOps performance reporting to the Executive team, covering invoice accuracy, Days Sales Outstanding, dispute resolution cycle time, and collections rate

What You Bring To Zūm:
Requirements
  • 7+ years of progressive experience in Revenue Operations, Billing Operations, or a cross-functional operational role within a tech-enabled services, transportation, logistics, or field services environment
  • Demonstrated expertise in contract-to-billing translation - the ability to review a district services agreement and independently identify all billing implications: rate structures, billing entities, payment terms, budget code requirements, and account-specific exceptions
  • Working knowledge of revenue accounting principles sufficient to serve as an effective partner to Finance - including a foundational understanding of revenue recognition, credit memo treatment, deferred revenue, and ASC 606 compliance as it applies to a services business. A CPA is not required; revenue accounting literacy is a plus
  • Proven ability to manage the operational boundary between Revenue Operations and Revenue Accounting - maintaining clean handoff documentation, enforcing protocol adherence, and ensuring Finance has everything needed to close accurately and on time
  • A track record of driving operational accountability across cross-functional teams - including holding field operations to data submission deadlines while maintaining productive working relationships
  • Experience leading end-to-end billing dispute resolution - from intake through root cause analysis, corrective action, and stakeholder communication - with a demonstrated focus on upstream process improvement to prevent recurrence
  • Proficiency in NetSuite or a comparable enterprise ERP, including invoice creation, user access management, and sufficient general ledger familiarity to engage productively with Revenue Accounting counterparts
  • 5+ years of people management experience, with a demonstrated ability to set clear performance expectations, deliver direct and constructive feedback, and develop team members in operational roles
  • Willingness to travel - occasional visits to the field office may be expected

Nice to Haves
  • Experience in K-12 student transportation, school district contracting, or government/municipal billing environments
  • Familiarity with ops-driven invoice structures - per-route, per-minute, or service-day-based billing models where invoice accuracy depends on the quality of upstream operational data
  • Revenue accounting or finance operations experience, including working knowledge of ASC 606, credit memo treatment, and month-end close in a services business
  • Program management background - structured delivery across cross-functional workstreams with formal documentation and stakeholder alignment
  • Experience building a billing or revenue operations function from the ground up
  • Background spanning both established, process-mature organizations and high-growth or early-stage environments

The targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on factors such as location, skills, and relevant experience. In addition, this position may include additional compensation in the form of equity or commissions. If you are a full-time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, 401(k), Holidays, Wellness, Vacation, and more. The targeted pay range for this role in US Seattle is: $139,000 to $178,000
Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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