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Remote Collection Jobs in Appleton, WI (NOW HIRING)

Schedule & Support: Fully remote position Set your own schedule and complete tasks when it ... about our data collection, usage, and protection practices. To be successful in the process ...

New

Schedule & Support: Fully remote position Set your own schedule and complete tasks when it ... about our data collection, usage, and protection practices. To be successful in the process ...

New

Schedule & Support: Fully remote position Set your own schedule and complete tasks when it ... about our data collection, usage, and protection practices. To be successful in the process ...

New

Accounts Receivable Specialist - Remote

Neenah, WI · On-site +1

$20.75 - $27.50/hr

Why ThedaCare? Living A Life Inspired! Our new vision at ThedaCare is bold, ambitious, and ignited by a shared passion to provide outstanding care. We are inspired to reinvent health care by becoming ...

Remote Collection information

See Appleton, WI salary details

$12

$20

$29

How much do remote collection jobs pay per hour?

As of May 29, 2026, the average hourly pay for remote collection in Appleton, WI is $20.94, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $23.46 per hour, depending on experience, location, and employer.

What is a Remote Collection job?

A Remote Collection job involves contacting individuals or businesses to collect overdue payments, verify account information, and arrange payment solutions—all from a remote location. These roles typically require strong communication, negotiation, and problem-solving skills. Agents may work via phone, email, or online chat, following company guidelines and legal regulations. Effective time management and the ability to handle sensitive financial information are key to success in this role.

What are the key skills and qualifications needed to thrive in the Remote Collection position, and why are they important?

To thrive in a Remote Collection role, you need strong organizational skills, attention to detail, and experience in accounts receivable or debt collection, usually complemented by a high school diploma or equivalent. Familiarity with collection management software (like FICO Debt Manager or similar CRM tools), phone systems, and basic office software is typically required. Exceptional verbal communication, negotiation, and resilience are key soft skills that help you effectively engage with clients and resolve outstanding accounts. These abilities are crucial for meeting collection targets, maintaining positive client relations, and operating efficiently in a remote work environment.

What are some common challenges faced in a Remote Collection role, and how can they be managed?

One common challenge in a Remote Collection role is communicating effectively with individuals who may be stressed or reluctant to discuss payment issues. Working remotely can also make it more difficult to collaborate with team members, requiring strong self-motivation and proactive communication. Many companies provide comprehensive training and regular virtual team meetings to address these challenges, as well as access to digital tools that streamline the collection process. Success in this role often comes from balancing persistence and professionalism, ensuring payments are collected while maintaining positive client relationships.
What are popular job titles related to Remote Collection jobs in Appleton, WI? For Remote Collection jobs in Appleton, WI, the most frequently searched job titles are:
What job categories do people searching Remote Collection jobs in Appleton, WI look for? The top searched job categories for Remote Collection jobs in Appleton, WI are:
What cities near Appleton, WI are hiring for Remote Collection jobs? Cities near Appleton, WI with the most Remote Collection job openings:
Infographic showing various Remote Collection job openings in Appleton, WI as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $43,563 per year, or $20.9 per hour.
Supervisor Billing Operations (Remote)

Supervisor Billing Operations (Remote)

Advocate Aurora Health

Green Bay, WI • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Advocate Aurora Health rating

7.6

Company rating: 7.6 out of 10

Based on 762 frontline employees who took The Breakroom Quiz

181st of 864 rated healthcare providers


Job description

Department:
10350 Enterprise Revenue Cycle - Government Billing Operations: WI HB
Status:
Full time
Benefits Eligible:
Yes
Hours Per Week:
40
Schedule Details/Additional Information:
Monday - Friday 40 hours a week
Pay Range
$28.55 - $42.85
Major Responsibilities:
  • Supervises the assigned functional area of patient accounting operations with the primary focus on ensuring timely, accurate, compliant, and efficient processing of bills to receive appropriate reimbursement or application of cash management processes to reduce accounts receivables in compliance with Generally Accepted Accounting Principles (GAAP) to ensure protection of cash assets.

  • Responsible for operating within budget limitations and authorized staffing levels.

  • Assesses employee training needs and coordinates with the training department to ensure appropriate development.

  • Initiates and implements improvements to billing systems and processes, including pursuing and developing improved techniques and ensuring quality.

  • Ensures compliance with all federal, state, and local regulations regarding billing and collections and maintains up-to-date knowledge of changes in healthcare billing regulations and implements necessary changes within the department.

  • Functions as a liaison with providers, external departments related to the revenue cycle and insurance payors to resolve discrepancies, minimize receivables, and limit bad debt expenses.

  • Initiates and implements improvements to billing systems, including and pursuing and developing improved collection techniques or cash applications within the confines of federal and state collection laws and third-party payer requirements with respect to health coverage and reimbursement.

  • Conducts ongoing evaluation of department policies and procedures in order to maintain and improve department efficiency and performance.

  • Responsible for adhering to productivity and quality standards of department and reinforcing those standards with team members.

  • Performs human resources responsibilities for staff which includes coaching on performance, completing performance reviews and overall team member morale and engagement. Recommends team members for hiring, compensation changes, promotions, corrective actions decision and terminations.

  • Responsible for understanding and adhering to the Advocate Aurora Health Care Code of Ethical Conduct and for ensuring that personal actions, and the actions fo the team members supervised, comply with the policies, regulations and laws applicable for Advocate Auora Health business.

Licensure, Registration, and/or Certification Required:
Education Required:
  • High School Diploma.

Experience Required:
  • Typically requires 3 - 5years of experience in Healthcare Billing Experience: 3 to 5 years of experience in patient accounts, medical billing or collections within a healthcare setting and with billing procedures for various types of payers, including private insurance, Medicare, Medicaid and self-pay patients. Supervisory Experience: 3 to 5 years' experience of supervisory experience in a billing or accounts receivable department with a proven ability to manage a team including training, mentoring, and performance management. Experience with healthcare regulations, such as HIPPA, and understanding compliance requirements in billing and collections. Hands-experience with patient billing software and electronic health records (EHR) systems

Knowledge, Skills & Abilities Required:
  • PC skills in Microsoft Word, Excel, PowerPoint, and Teams

  • Previous experience leading a patient accounting team.

  • Strong oral and written communication skills to train and supervise staff and to communicate effectively and collaboratively with other department supervisors, external organizations, and top management. Ability to effectively address difficult and controversial issues.

  • Excellent organizational, analytical, and problem-solving skills.

  • Demonstrated proficiency, knowledge, and regulations of revenue cycle processes and health care patient accounting practices and procedures.

  • Demonstrated ability to manage multiple projects simultaneously and supervise patient accounting functions.

  • Demonstrated ability to develop and implement procedural and quality improvements within patient accounting environments.

  • General knowledge of business, finance, human management, and operations.

Physical Requirements and Working Conditions:
  • This position is remote, but may require travel, therefore, could be exposed to weather and road conditions.

  • Operates all equipment necessary to perform the job.

  • Exposed to a normal office environment.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.
Our Commitment to You:
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:
Compensation
  • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
  • Premium pay such as shift, on call, and more based on a teammate's job
  • Incentive pay for select positions
  • Opportunity for annual increases based on performance

Benefits and more
  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.
About Advocate Health
Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

What Advocate Aurora Health employees say

Pay

Benefits

Hours and flexibility

Workplace

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About Advocate Health

Sourced by ZipRecruiter

Advocate Healthcare, based in Oak Lawn, Illinois, United States, is a leading figure in the health care industry. Accessible via their official website, 'advocatehealth.com', this organization provides a wide variety of medical services and treatment options. Founded in 1995 through a merger of Evangelical Health Systems Corporation and Lutheran General HealthSystem, Advocate Healthcare has grown exponentially over the years. Now, it operates more than 400 sites of care, including 12 hospitals that encompass 11 acute care hospitals, the state’s largest integrated children’s network, five Level I trauma centers, and three Level II trauma centers. Upholding their values of equality, compassion, excellence, partnership and stewardship, Advocate Healthcare's mission is centered on building lifelong relationships with patients by delivering the best health outcomes and highest level of service through an integrated approach to care and wellness.

Industry

Hospitals and health care and social assistance

Company size

10,000+ Employees

Headquarters location

Charlotte, NC, US