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Remote Collection Jobs in Neenah, WI (NOW HIRING)

ThedaCare

Accounts Receivable Specialist - Remote

Appleton, WI · On-site +1

$19.75 - $26/hr

... collection strategies to resolve accounts. * Ability to meet productivity and quality standards ... Work schedule is remote, hybrid or in office. Scheduled Weekly Hours: 40 Scheduled FTE: 1 Location:

ThedaCare

Accounts Receivable Specialist - Remote

Appleton, WI · On-site +1

$19.75 - $26/hr

... collection strategies to resolve accounts. * Ability to meet productivity and quality standards ... Work schedule is remote, hybrid or in office. Scheduled Weekly Hours: 40 Scheduled FTE: 1 Location:

SolvOne

Remote Customer Service Representative

Appleton, WI · On-site +1

$18/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

SolvOne is looking to add the right candidate to our growing Remote Customer Service Representative Dispatch Team! At SolvOne, we provide 24/7/365 service for our clients in the Petroleum Industry.

SolvOne

Remote Customer Service Representative

Appleton, WI · Remote

$18/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

SolvOne is looking to add the right candidate to our growing Remote Customer Service Representative Dispatch Team! At SolvOne, we provide 24/7/365 service for our clients in the Petroleum Industry.

Faith Technologies

Digital Product Manager

Menasha, WI · Remote

Work Location: Remote KEY RESPONSIBILITIES: * Drives the Product Development Process (PDP) by ... Defines and prioritizes data collection requirements (telemetry, usage, performance, diagnostics ...

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Remote Collection information

See Neenah, WI salary details

$13

$21

$30

How much do remote collection jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for remote collection in Neenah, WI is $21.68, according to ZipRecruiter salary data. Most workers in this role earn between $17.98 and $24.28 per hour, depending on experience, location, and employer.

What is a remote collection?

A Remote Collection job involves contacting individuals or businesses to collect overdue payments, verify account information, and arrange payment solutions—all from a remote location. These roles typically require strong communication, negotiation, and problem-solving skills. Agents may work via phone, email, or online chat, following company guidelines and legal regulations. Effective time management and the ability to handle sensitive financial information are key to success in this role.

What are the key skills and qualifications needed to thrive in the remote collection position?

To thrive in a Remote Collection role, you need strong organizational skills, attention to detail, and experience in accounts receivable or debt collection, usually complemented by a high school diploma or equivalent. Familiarity with collection management software (like FICO Debt Manager or similar CRM tools), phone systems, and basic office software is typically required. Exceptional verbal communication, negotiation, and resilience are key soft skills that help you effectively engage with clients and resolve outstanding accounts. These abilities are crucial for meeting collection targets, maintaining positive client relations, and operating efficiently in a remote work environment.

What are some common challenges faced in a remote collection role, and how can they be managed?

One common challenge in a Remote Collection role is communicating effectively with individuals who may be stressed or reluctant to discuss payment issues. Working remotely can also make it more difficult to collaborate with team members, requiring strong self-motivation and proactive communication. Many companies provide comprehensive training and regular virtual team meetings to address these challenges, as well as access to digital tools that streamline the collection process. Success in this role often comes from balancing persistence and professionalism, ensuring payments are collected while maintaining positive client relationships.

What job categories do people searching Remote Collection jobs in Neenah, WI look for?

The top searched job categories for Remote Collection jobs in Neenah, WI are:

What cities near Neenah, WI are hiring for Remote Collection jobs?

Cities near Neenah, WI with the most Remote Collection job openings:

Remote Collection jobs near you
Infographic showing various Remote Collection job openings in Neenah, WI as of August 2026, with employment types broken down into 1% Internship, 1% As Needed, 73% Full Time, 22% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $45,099 per year, or $21.7 per hour.

Accounts Receivable Specialist - Remote

ThedaCare

Appleton, WI • On-site, Remote

$19.75 - $26/hr

Full-time

Posted 5 days ago

ThedaCare rating

6.6

Company rating: 6.6 out of 10

Based on 128 frontline employees who took The Breakroom Quiz

569th of 887 rated healthcare providers

Job description

Why ThedaCare?
Living A Life Inspired!
Our new vision at ThedaCare is bold, ambitious, and ignited by a shared passion to provide outstanding care. We are inspired to reinvent health care by becoming a proactive partner in health, enriching the lives of all and creating value in everything we do. Each of us are called to take action in delivering higher standards of care, lower costs and a healthier future for our patients, our families, our communities and our world.
At ThedaCare, our team members are empowered to be the catalyst of change through our values of compassion, excellence, leadership, innovation, and agility. A career means much more than excellent compensation and benefits. Our team members are supported by continued opportunities for learning and development, accessible and transparent leadership, and a commitment to work/life balance. If you're interested in joining a health care system that is changing the face of care and well-being in our community, we encourage you to explore a future with ThedaCare.
Benefits, with a whole-person approach to wellness -
  • Lifestyle Engagement
    • e.g. health coaches, relaxation rooms, health focused apps (Wonder, Ripple), mental health support

  • Access & Affordability
    • e.g. minimal or zero copays, team member cost sharing premiums, daycare

About ThedaCare!
Summary :
The Accounts Receivable Specialist is responsible for submitting accurate billing to appropriate payers and actively following up on claims to ensure timely adjudication and reimbursement. This role communicates directly with commercial, governmental, and other third-party payers, as well as patients, guarantors, family members, and internal medical staff, to resolve claim issues and manage accounts receivable efficiently. The specialist identifies and resolves denials, underpayments, payment delays, and no-response claims while ensuring compliance with payer requirements and regulatory standards.
Job Description:
Schedule:
Mon - Fri 8:00am - 4:30pm
KEY ACCOUNTABLITIES:
  • Reviews, analyzes, and processes billed claims for accuracy upon submission, including charges, subscriber data, diagnosis and procedure codes, late charges, and supporting documentation.
  • Submits claims in a timely manner in accordance with payer contracts, federal and state regulations, departmental standards, and form requirements.
  • Follows up directly with commercial, governmental, and other payers via phone, correspondence, and electronic systems to resolve unpaid, underpaid, denied, or rejected claims.
  • Identifies specific reasons for denials, underpayments, and payment delays; takes appropriate corrective action to secure reimbursement.
  • Prepares, drafts, and submits technical and clinical appeals as needed, ensuring accurate and complete documentation.
  • Re-bills accounts when new or corrected demographic, insurance, or third-party information is received and updates patient records accordingly.
  • Verifies insurance, payer, and patient demographic information for accuracy at registration and during account follow-up, entering verification data into billing systems as required.
  • Reviews internal and external reports to monitor claim status, payment variances, denial trends, and outstanding accounts.
  • Maintains thorough documentation of all account activity, including payer contacts, phone numbers, correspondence, and actions taken, within the host system and/or tracking tools.
  • Maintains a working knowledge of payer-specific requirements, contracts, and applicable federal and state regulations, applying them appropriately to account resolution.
  • Identifies trends and root causes of accounts receivable issues and communicates findings and recommendations to management.
  • Demonstrates initiative, effective problem-solving and analytical skills with the ability to determine appropriate collection strategies to resolve accounts.
  • Ability to meet productivity and quality standards.

QUALIFICATIONS
  • One year previous experience in Revenue Cycle/Medical billing, follow up and collections or related degree/certification in Healthcare Management.
  • Proficiency in basic computer applications, including Microsoft Excel.
  • High School diploma or GED preferred.
  • Strong verbal and written communication skills.
  • Must be at least 18 years of age.

PHYSICAL DEMANDS:
  • Ability to move freely (standing, stooping, walking, bending, pushing, and pulling) and lift up to a maximum of twenty-five (25) pounds without assistance
  • Job classification is not exposed to blood borne pathogens (blood or bodily fluids) while performing job duties

WORK ENVIORNMENT
  • Climate controlled office setting with daily movement throughout the facility
  • Interaction with department members and other healthcare providers
  • Work schedule is remote, hybrid or in office.

Scheduled Weekly Hours:
40Scheduled FTE:
1Location:
ThedaCare Corporate Office - Neenah,WisconsinOvertime Exempt:
NoWorker Shift Details:
Days

What ThedaCare employees say

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Benefits

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About ThedaCare

Sourced by ZipRecruiter

We want to make exceptional care effortless for our patients. At ThedaCare, that means going above and beyond treating a particular condition – it means helping you achieve better health for life. You and your family are at the center of everything we do, from prioritizing your schedule when making appointments to designing our facilities for your comfort and convenience. Remaining proactive in your care allows us to better predict and prevent disease before complications arise, and when it comes to making important health-related decisions, we are here to support you. In every interaction, we want you to have full confidence the care you receive is purposeful, cost-effective and will help you continue enjoying life as you’ve planned it. ThedaCare is the third largest healthcare employer in Wisconsin, and the largest employer in Northeast Wisconsin with over 7,000 team members.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Neenah, WI, US

Year founded

1909

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