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Remote Coffee Sourcing Jobs (NOW HIRING)

Pro Coffee Gear

Customer Success - Remote/Worldwide

Pro Coffee Gear Pro Coffee Gear is a rapidly growing e-commerce company at the forefront of the ... Facilitate additional orders of accessories, filters, or parts, including sourcing specialty items ...

Pro Coffee Gear

Customer Success - Remote/Worldwide

Customer Success - Remote/Worldwide Pro Coffee Gear is a rapidly growing e-commerce company at the ... Facilitate additional orders of accessories, filters, or parts, including sourcing specialty items ...

Pro Coffee Gear

Head of Customer Success

Remote (Global) Company: Pro Coffee Gear Pro Coffee Gear is a rapidly growing e-commerce company at ... Facilitate additional orders of accessories, filters, or parts, including sourcing specialty items ...

Pallet

Strategic Sales - Remote

OR · Remote

$250K - $350K/yr

... and self-sourcing at least 30 percent of opportunities. * Lead a consultative, workflow-driven ... Coffee Chat with Sales Team - 30 mins * Discovery Mock Interview - 45-60 mins * Final Interview ...

Pallet

Strategic Sales - Remote

$250K - $350K/yr

... and self-sourcing at least 30 percent of opportunities. * Lead a consultative, workflow-driven ... Coffee Chat with Sales Team - 30 mins * Discovery Mock Interview - 45-60 mins * Final Interview ...

WithCoverage

Recruiter

New York, NY · On-site +1

$100K - $140K/yr

... remote US-based hire. About WithCoverage : WithCoverage replaces the traditional insurance ... Street Coffee. Our clients span iconic consumer brands, hospitality leaders, GCs, advanced ...

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All JobsRemote Coffee Sourcing Jobs

Remote Coffee Sourcing information

See salary details

$40.5K

$142.5K

$168K

How much do remote coffee sourcing jobs pay per year?

As of Jul 5, 2026, the average yearly pay for remote coffee sourcing in the United States is $142,500.00, according to ZipRecruiter salary data. Most workers in this role earn between $112,000.00 and $167,000.00 per year, depending on experience, location, and employer.

What is the difference between Remote Coffee Sourcing vs Remote Coffee Buyer?

AspectRemote Coffee SourcingRemote Coffee Buyer
Primary RoleIdentifies and develops coffee suppliers, manages sourcing strategiesPurchases coffee products based on sourcing strategies, negotiates prices
Required CredentialsKnowledge of coffee industry, sourcing experience, supply chain understandingKnowledge of coffee market, negotiation skills, purchasing experience
Work EnvironmentRemote, often collaborating with suppliers and farmsRemote, working with suppliers, logistics, and internal teams
Industry UsageCommon in coffee trading and sourcing companiesCommon in coffee roasters, distributors, and retail companies

While both roles involve working within the coffee industry remotely, Remote Coffee Sourcing focuses on developing supplier relationships and sourcing strategies, whereas Remote Coffee Buyer primarily handles purchasing and negotiations. Understanding these distinctions helps clarify career paths and job expectations in the coffee supply chain.

What is remote coffee sourcing?

Remote coffee sourcing is the process of identifying, evaluating, and procuring coffee beans from various producers or cooperatives around the world without physically visiting the origin locations. This role often relies on digital communication, online platforms, and trusted local partners to assess quality, negotiate prices, and ensure ethical and sustainable practices. Remote coffee sourcing enables companies and individuals to access a wide variety of coffees while minimizing travel costs and environmental impact.

What are the key skills and qualifications needed to thrive as a Remote Coffee Sourcing Specialist, and why are they important?

To thrive as a Remote Coffee Sourcing Specialist, you need a solid understanding of coffee supply chains, quality assessment, and international trade, often supported by experience in agribusiness or certifications like Q Grader. Familiarity with sourcing platforms, inventory management systems, and communication tools such as ERP software and video conferencing is essential. Strong negotiation, relationship-building, and cultural awareness are critical soft skills for collaborating with global producers and suppliers. These skills ensure efficient sourcing of high-quality coffee, maintain strong supplier relationships, and support the company's product standards in a competitive market.

How does a Remote Coffee Sourcing professional typically collaborate with international suppliers and internal teams?

As a Remote Coffee Sourcing professional, you will frequently communicate with international coffee producers, exporters, and cooperative representatives via video calls, emails, and messaging platforms. Building strong relationships remotely is essential, as is coordinating with quality control, logistics, and procurement teams within your organization to ensure timely and successful coffee imports. You'll often juggle different time zones and navigate cultural nuances to maintain clear, productive partnerships and uphold sourcing standards.
More about Remote Coffee Sourcing jobs
What cities are hiring for Remote Coffee Sourcing jobs? Cities with the most Remote Coffee Sourcing job openings:
What are the most commonly searched types of Coffee Sourcing jobs? The most popular types of Coffee Sourcing jobs are:
What states have the most Remote Coffee Sourcing jobs? States with the most job openings for Remote Coffee Sourcing jobs include:
What job categories do people searching Remote Coffee Sourcing jobs look for? The top searched job categories for Remote Coffee Sourcing jobs are:
Remote Coffee Sourcing jobs near you

Customer Success Specialist with Coffee Experience - Remote/Worldwide

Pro Coffee Gear

Remote

Other

Posted 12 days ago

Job description

Customer Success Specialist with Coffee Experience - Remote/Worldwide

Customer Success Specialist

Location: Remote (Global) Company: Pro Coffee Gear

Pro Coffee Gear is a rapidly growing e-commerce company at the forefront of the coffee equipment industry. We are seeking an experienced and proactive Customer Success Specialist to lead and evolve our global customer experience function. This strategic role is essential to driving satisfaction, loyalty, and operational excellence throughout the customer journey.

Customer Success Leadership
  • Own the end-to-end customer experience and define scalable customer success strategies to support growth.
  • Establish and track KPIs, processes, and team goals aligned with business objectives.
  • Build, manage, and mentor a high-performing customer success team, including support, aftersales, and service coordination.
Sales Enablement & Channel Coordination
  • Enable the consultative sales process through client communications across email, SMS, and social platforms.
  • Oversee accurate and timely quote and invoice creation using Shopify, QuickBooks, and other tools.
  • Support third-party and social commerce sales channels in coordination with marketing and sales teams.
Post-Sales Operations & Aftersales Support
  • Manage client onboarding and equipment setup, coordinating installations with technical service partners.
  • Respond to customer inquiries regarding product use, service needs, and ongoing support.
  • Facilitate additional orders of accessories, filters, or parts, including sourcing specialty items not listed online.
Shipping, Damage, and Returns Management
  • Lead customer communications related to logistics, damages, and return claims.
  • Work with logistics teams to ensure fast, clear resolutions and optimize related processes.
Process Improvement
  • Monitor recurring operational pain points and identify opportunities for automation or process streamlining.
  • Collaborate cross-functionally to implement improvements that enhance internal efficiency and client experience.
Qualifications
  • Minimum 5 years of experience in a client-facing operations or customer success role, with at least 2 years in a leadership capacity.
  • Background in e-commerce operations; Shopify and QuickBooks experience strongly preferred.
  • Outstanding written and verbal communication skills.
  • Strong analytical and problem-solving skills with attention to detail.
  • Familiarity with professional coffee equipment or the specialty coffee industry is a significant advantage.
What We Offer
  • A remote-first, globally distributed team and flexible work environment.
  • The opportunity to lead a high-impact function within a fast-growing brand.
  • A collaborative, passionate culture driven by innovation and a love for coffee.

Important: All applicants must submit their CV in English. Submissions in other languages will not be considered.

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