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Remote Coffee Quality Control Jobs (NOW HIRING)

This is a fully remote position within a collaborative, high-accountability environment that values ... What You'll Do * Conduct detailed pre-closing and post-closing quality control reviews of ...

... Quality Control Underwriter to join our growing team. This role is designed for a mortgage ... This is a fully remote position within a collaborative, high-accountability environment that values ...

Clinical Review QC Auditor

Fort Worth, TX · On-site +1

$68K - $104K/yr

CERIS in Fort Worth, TX is seeking a DRG Quality Control/Clinical Auditor. The Diagnostic Related ... This is a remote position. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: * Review medical records to ...

CERIS in Fort Worth, TX is seeking a DRG Quality Control/Clinical Auditor. The Diagnostic Related ... This is a remote position. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: * Review medical records to ...

CERIS in Fort Worth, TX is seeking a DRG Quality Control/Clinical Auditor. The Diagnostic Related ... This is a remote position. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: * Review medical records to ...

CERIS in Fort Worth, TX is seeking a DRG Quality Control/Clinical Auditor. The Diagnostic Related ... This is a remote position. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: * Review medical records to ...

CERIS in Fort Worth, TX is seeking a DRG Quality Control/Clinical Auditor. The Diagnostic Related ... This is a remote position. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: * Review medical records to ...

Clinical Review QC Auditor

Fort Worth, TX · On-site +1

$68K - $104K/yr

CERIS in Fort Worth, TX is seeking a DRG Quality Control/Clinical Auditor. The Diagnostic Related ... This is a remote position. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: * Review medical records to ...

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Remote Coffee Quality Control information

See salary details

$30.5K

$81.3K

$129.5K

How much do remote coffee quality control jobs pay per year?

As of Jun 10, 2026, the average yearly pay for remote coffee quality control in the United States is $81,324.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,500.00 and $100,000.00 per year, depending on experience, location, and employer.

How does a Remote Coffee Quality Control specialist typically collaborate with on-site teams and suppliers to maintain product standards?

As a Remote Coffee Quality Control specialist, you will regularly communicate with on-site teams and coffee suppliers through video calls, digital cupping reports, and shared quality databases. You’ll review samples remotely, analyze data, and provide feedback to ensure consistency and adherence to quality specifications. Building strong relationships and establishing clear protocols for sample shipping and reporting are essential for effective collaboration and timely problem-solving. This remote role often requires excellent communication skills and a proactive approach to staying aligned with the production and sourcing teams.

What is a Remote Coffee Quality Control specialist?

A Remote Coffee Quality Control specialist is a professional responsible for evaluating and ensuring the quality of coffee products from a distance, often using digital tools and communication with producers, roasters, and distributors. Their tasks may include reviewing sensory data, analyzing samples sent to their location, coordinating with on-site teams, and upholding quality standards throughout the supply chain. This role requires expertise in coffee tasting (cupping), familiarity with quality grading systems, and the ability to interpret data remotely to maintain product consistency. Remote quality control has become more common with advances in technology and the global nature of the coffee industry.

What are the key skills and qualifications needed to thrive as a Remote Coffee Quality Control Specialist, and why are they important?

To thrive as a Remote Coffee Quality Control Specialist, you need expertise in coffee cupping, sensory analysis, and knowledge of industry standards, often supported by certifications like Q Grader or similar credentials. Familiarity with digital quality management systems, data entry tools, and remote communication platforms is essential. Attention to detail, strong communication skills, and the ability to work independently make candidates stand out in this role. These skills ensure consistent product quality, accurate reporting, and effective collaboration with suppliers and teams across different locations.
More about Remote Coffee Quality Control jobs
What cities are hiring for Remote Coffee Quality Control jobs? Cities with the most Remote Coffee Quality Control job openings:
What are the most commonly searched types of Coffee Quality Control jobs? The most popular types of Coffee Quality Control jobs are:
What states have the most Remote Coffee Quality Control jobs? States with the most job openings for Remote Coffee Quality Control jobs include:
Infographic showing various Remote Coffee Quality Control job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $81,324 per year, or $39.1 per hour.
Quality Control Lead / Project Manager I

Quality Control Lead / Project Manager I

Aretec Inc

Ashburn, VA • Remote

Full-time

Posted 17 days ago


Job description

Quality Control Lead / Project Manager I

CBP Technology Service Desk (TSD)

Location: Remote

Schedule: Day shift; flexibility required to support quality assurance across shifts

Employment Type: Full‑time

Clearance Requirement: CBP Background Investigation (Unclassified)

About Aretec

At Aretec, Inc., we are catalysts for change within the federal government landscape. We specialize in advanced analytics, cybersecurity, data‑driven operations, and business optimization, enabling federal agencies to accomplish their most critical missions. As a trusted prime contractor, Aretec delivers innovative, compliant, and high‑impact solutions that support mission success.

Position Summary

Aretec is seeking a Quality Control Lead / Project Manager I to lead quality assurance activities for the Customs and Border Protection (CBP) Technology Service Desk (TSD). This role is responsible for developing and executing quality control processes that ensure consistently high levels of customer service, adherence to performance standards, and continuous service improvement across all TSD task areas. The ideal candidate is detail‑oriented, analytical, and experienced in service desk quality monitoring and performance evaluation.

What You'll Do

  • Develop, maintain, and enforce the Quality Control Standard Operating Procedure (SOP) detailing processes and procedures for delivering and sustaining high‑quality service desk operations.
  • Monitor and ensure service desk staff provide polite, professional, and effective customer service across all interaction channels.
  • Conduct quality monitoring and evaluations of calls, chats, emails, self‑service tickets, and major incident records in accordance with Addendum A scoring criteria.
  • Ensure a minimum of 25 interactions are reviewed monthly for each task area, including Tier 1 Phone/Chat, Tier 1 Email/Self‑Service, Advanced Support, and ASD.
  • Score interactions across four quality categories: Interaction, Support, Documentation, and Assignment/Resolution.
  • Track, analyze, and report quality scores against the ≥90% Acceptable Quality Level (AQL) target.
  • Identify performance trends and drive continual service improvement initiatives based on AQL analysis and customer feedback.
  • Review and respond to customer satisfaction survey results and incorporate feedback into improvement plans.
  • Investigate and remediate complaints from customers and internal/external support groups.
  • Support the Process, Procedure, and Operations Deep Dive activities, including Phase 1 (Ticket Review/Findings) and Phase 3 (Evaluation).

Required Qualifications

  • In‑depth knowledge of IT service desk and customer support best practices.
  • Minimum 3 years of experience performing quality control or quality assurance functions in any professional environment.
  • Strong analytical, reporting, and documentation skills, with attention to detail.
  • Sole U.S. citizenship required and ability to successfully pass a CBP Background Investigation (BI).

Preferred Qualifications

  • HDI Quality Assurance Reviewer or similar quality‑focused certification.
  • ITIL Foundation certification.
  • Experience using contact center quality monitoring tools and methodologies.
  • Prior CBP or DHS quality control or service desk experience.
  • Experience with ServiceNow reporting and analytics.
  • Six Sigma or Lean process improvement experience.

Why Join Aretec