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Remote Client Implementation Jobs in Calgary, AB

Targeted Talent

DevOps Engineer

Calgary, AB · On-site +1

This is a permanent position, that can either be remote or in-office at Toronto! Our client is a ... Experience designing and implementing automations, including creation of CI/CD pipelines

Targeted Talent

DevOps Engineer

Calgary, AB · On-site +1

This is a permanent position, that can either be remote or in-office at Toronto! Our client is a ... Experience designing and implementing automations, including creation of CI/CD pipelines

Targeted Talent

DevOps Engineer

Calgary, AB · On-site +1

This is a permanent position, that can either be remote or in-office at Toronto! Our client is a ... Experience designing and implementing automations, including creation of CI/CD pipelines

Targeted Talent

Senior DevOps Engineer

Calgary, AB · On-site +1

This is a permanent position, that can either be remote or in-office at Toronto! Our client is a ... Experience designing and implementing automations, including creation of CI/CD pipelines

Targeted Talent

Senior DevOps Engineer

Calgary, AB · On-site +1

This is a permanent position, that can either be remote or in-office at Toronto! Our client is a ... Experience designing and implementing automations, including creation of CI/CD pipelines

Targeted Talent

DevOps Engineer

Calgary, AB · On-site +1

This is a permanent position, that can either be remote or in-office at Toronto! Our client is a ... Experience designing and implementing automations, including creation of CI/CD pipelines

Targeted Talent

Senior C++ Software Engineer

Calgary, AB · Remote

$120K - $150K/yr

This is a permanent position that is remote . Our client is a B.C based tech company enjoying substantial growth. The work will be heavily related to developing and implementing new features for an ...

Targeted Talent

Senior C++ Software Engineer

Calgary, AB · Remote

$120K - $150K/yr

This is a permanent position that is remote . Our client is a B.C based tech company enjoying substantial growth. The work will be heavily related to developing and implementing new features for an ...

Worthland

AWS Security Specialist

Calgary, AB · Remote

Fully remote, no timezone restriction Compensation: USD 4,000-6,000/month × 13 months ... Design and implement defense-in-depth security architecture on AWS * Manage VPC network security ...

Worthland

AWS Security Specialist

Calgary, AB · Remote

Fully remote, no timezone restriction Compensation: USD 4,000-6,000/month × 13 months ... Design and implement defense-in-depth security architecture on AWS * Manage VPC network security ...

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All JobsRemote Client Implementation JobsRemote Client Implementation Jobs in Calgary, AB

Remote Client Implementation information

What is the difference between Remote Client Implementation vs Remote Technical Support?

AspectRemote Client ImplementationRemote Technical Support
Required CredentialsTypically requires certifications like PMP, technical expertise, and industry-specific knowledgeOften requires certifications like CompTIA, ITIL, or vendor-specific credentials
Work EnvironmentProject-based, involves onboarding clients, configuring systems, and ensuring successful deploymentHelpdesk or support center, troubleshooting, and resolving technical issues remotely
Employer & Industry UsageUsed by software, technology, and consulting firms during client onboardingCommon across IT, telecom, and software companies providing ongoing support

Remote Client Implementation focuses on deploying and configuring solutions for clients, requiring project management skills and technical expertise. In contrast, Remote Technical Support centers on troubleshooting and resolving technical issues, emphasizing problem-solving skills. Both roles are vital in tech industries but serve different functions in client service and support.

What are some common challenges faced in a remote client implementation role, and how can they be addressed?

Remote client implementation professionals often encounter challenges such as coordinating across different time zones, ensuring clear communication with clients, and managing multiple projects simultaneously. To address these, it’s important to establish structured communication protocols, use project management tools to track progress, and set clear expectations with clients from the outset. Building strong relationships with both internal teams and clients through regular virtual check-ins can also help prevent misunderstandings and keep projects on schedule.

What are the key skills and qualifications needed to thrive as a Remote Client Implementation Specialist, and why are they important?

To thrive as a Remote Client Implementation Specialist, you need strong project management abilities, attention to detail, and a background in business, IT, or a related field. Familiarity with CRM software, project tracking tools, and onboarding platforms is typically required, and certifications in project management (like PMP) can be valuable. Excellent communication, problem-solving, and customer service skills help you build client trust and navigate challenges remotely. These skills ensure smooth onboarding experiences, client satisfaction, and successful deployment of products or services in a virtual environment.

What is a Remote Client Implementation Specialist?

A Remote Client Implementation Specialist is a professional responsible for onboarding new clients to a company's products or services remotely. They coordinate with clients to understand their needs, configure solutions, provide training, and ensure a smooth transition without needing in-person meetings. Their role involves project management, technical setup, and ongoing support to guarantee client satisfaction and successful adoption of the service. Strong communication and organizational skills are essential for this job, as most interactions happen virtually.
What are popular job titles related to Remote Client Implementation jobs in Calgary, AB? For Remote Client Implementation jobs in Calgary, AB, the most frequently searched job titles are:
What job categories do people searching Remote Client Implementation jobs in Calgary, AB look for? The top searched job categories for Remote Client Implementation jobs in Calgary, AB are:
Remote Client Implementation jobs near you

Analyst, Client Experience - Calgary, Alberta

IX Solutions Ltd.

Calgary, AB • Remote

CA$50K - CA$80K/yr

Full-time

Posted 15 days ago

Job description

Job Title:             Analyst, Client Experience
Job Location:     Hybrid: Onsite with clients and remote, work from home in Calgary, AlbertaCompany ProfileIX Solutions is a trusted IT partner, connecting people with technology tailored to meet their business needs. We help our clients effectively leverage modern technology and embrace digital transformation to achieve their critical business outcomes.
Ultimately, we’re here to inspire innovation — for our customers and our people. For us, that means inviting ambitious individuals to the table — those who are primed to push the envelope — and fostering an imaginative environment for them to thrive. Why? Because we believe when you bring visionaries together with a genuine drive to do better and give them transformative technology as the toolkit, the possibilities and potential for your business become boundless.Position SummaryThis role is ideal for an individual passionate about leveraging technology to drive customer success within a collaborative, customer-centric culture at IX Solutions. The Analyst, Client Experience will deliver exceptional service to clients, both proactive and reactive support, ensuring a positive client experience and fostering strong client relationships. This role involves remote and onsite IT support and technical implementations.
The Analyst, Client Experience collaborates with client stakeholders, other technical consultants, vendors, Client Leads and Account Executives to deliver proposed technical solutions and services that accurately address and align with the client’s business requirements.
The position reports to the Manager, Client Experience. The position works 40 hours per week, with business hours being 8:00am to 5:00pm PT/MT, Monday to Friday. There is a requirement for significant onsite work at client sites and after-hours work including a scheduled afterhours support rotation, time sensitive client requests, and project work. Balancing multiple priorities with deadlines is a requirement.
IX Solutions is committed to helping employees grow and develop within the organization, so the responsibilities below may be adjusted periodically to align with employee goals or aptitudes while supporting overall business objectives.Is This Position A Fit For You?This position is a fit for you if you
  • Possess generalist skills with expertise in Microsoft 365 and Azure
  • Are looking for mentorship and opportunity to grow. This is the place for you.
  • Excel in translating business requirements into technical needs
  • Thrive on building and maintaining client partnerships
  • Are committed to client success
What You’ll Do Here
  • Provide top-level IT support and technical delivery services across diverse client environments
  • Grow and nurture strong client relationships
  • Configure and maintain Microsoft 365 productivity and security solutions
  • Manage technology solutions on Microsoft Azure cloud services
  • Support Microsoft Windows Server environments
  • Participate in an afterhours support rotation
  • Develop and maintain documentation related to technical practices and client support processes
  • Perform escalations with consistent ownership through to issue resolution
  • Learn new tools, methods, and technologies relevant to our clients needs
Qualifications/Expertise
  • Minimum 2 years of IT Consulting experience (or customer service centric experience, even if not IT related)
  • Experience with Microsoft 365 Suite (especially Entra, Intune, Defender, SharePoint) is an asset
  • Experience with deployment, management, and maintenance of Microsoft Server environments
  • Experience with deployment, management, and maintenance of Active Directory environments
  • Experience with deployment, management, and maintenance of server, storage and virtualization infrastructure solutions
  • Working knowledge of basic networking concepts and ability to troubleshoot networking issues
  • Continuing education and training a must
Certifications (achieved or willing to work towards)
  • Microsoft 365 Fundamentals (MS-900)
  • Microsoft Azure Fundamentals (AZ-900)
  • Microsoft Security Fundamentals (SC-900)
  • Microsoft 365 Certified: Endpoint Administrator Associate (MD-102)
Accountabilities, Tasks and DutiesClient Relationships
  • Understand and interpret customer needs to provide excellent service levels
  • Develop strong and lasting customer relationships with key clients
  • Communicate professionally with clients, showing attention to detail and care in outputs
  • Set realistic expectations, communicate risk, and manage uncertainty
Delivery & Execution
  • Utilize IX Solutions' ticketing systems, reporting tools, and documentation repositories
  • Triage support requests in a queue, prioritizing and identifying risk appropriately
  • Provide hands-on-site support for clients and colleagues when required
Technical Expertise & Growth
  • Solid foundational knowledge in relevant technologies & subject areas
  • Show curiosity and willingness to learn new tools & methods
  • Seek feedback, reflect on performance, and apply learnings appropriately
  • Pass certification exams and complete training as appropriate to demonstrate skillset to clients and foster strong vendor relationships
Team
  • Communicate in an open, helpful manner and build relationships across the organization
  • Ability to work with a range of technical staff and cross-functional teams to develop joint solutions
  • Foster a collaborative work environment and culture
  • Challenge the status quo
  • Take personal accountability and provide end to end ownership of a solution or obstacle
  • Be willing to put in the effort when it really counts
  • Create accurate and effective documentation and develop standards
  • Engage with team and demonstrate commitment to alignment with the organizational mission and corporate values
  • Other duties as required, such as the timely completion of expense reports and timesheets
  • Ability to travel occasionally for business purposes
Requirements
  • Must be legally permitted to work in Canada
  • Hold a valid Driver’s License and vehicle
  • Proficient English (written/verbal) communication in a business setting
CompensationThe position is a full time, salaried position. Compensation is expected to be between $50,000 - $80,000 commensurate with skills, experience, and abilities.

IX Solutions is pleased to offer remote work opportunities for our employees, however we do require employees to reside in Alberta or British Columbia, Canada.

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