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Remote Client Implementation Jobs in Tennessee (NOW HIRING)

... remote client service delivery. Recruiting for this role ends on 06/30/2026. Work you'll do As a ... platform implementation, configuration, or development * Experience leading solution reviews ...

... remote client service delivery. Recruiting for this role ends on 06/30/2026. Work you'll do As a ... platform implementation, configuration, or development * Experience leading solution reviews ...

... remote client service delivery. Recruiting for this role ends on 06/30/2026. Work you'll do As a ... platform implementation, configuration, or development * Experience leading solution reviews ...

Team Lead, Client Partnerships

Nashville, TN · On-site +1

$292K - $373K/yr

Louis may be eligible for remote work. What you will be doing: * Hire, coach, and develop a high ... Develop and implement long-range account strategies, using strong commercial acumen and a deep ...

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Remote Client Implementation information

What is the difference between Remote Client Implementation vs Remote Technical Support?

AspectRemote Client ImplementationRemote Technical Support
Required CredentialsTypically requires certifications like PMP, technical expertise, and industry-specific knowledgeOften requires certifications like CompTIA, ITIL, or vendor-specific credentials
Work EnvironmentProject-based, involves onboarding clients, configuring systems, and ensuring successful deploymentHelpdesk or support center, troubleshooting, and resolving technical issues remotely
Employer & Industry UsageUsed by software, technology, and consulting firms during client onboardingCommon across IT, telecom, and software companies providing ongoing support

Remote Client Implementation focuses on deploying and configuring solutions for clients, requiring project management skills and technical expertise. In contrast, Remote Technical Support centers on troubleshooting and resolving technical issues, emphasizing problem-solving skills. Both roles are vital in tech industries but serve different functions in client service and support.

What are some common challenges faced in a remote client implementation role, and how can they be addressed?

Remote client implementation professionals often encounter challenges such as coordinating across different time zones, ensuring clear communication with clients, and managing multiple projects simultaneously. To address these, it’s important to establish structured communication protocols, use project management tools to track progress, and set clear expectations with clients from the outset. Building strong relationships with both internal teams and clients through regular virtual check-ins can also help prevent misunderstandings and keep projects on schedule.

What are the key skills and qualifications needed to thrive as a Remote Client Implementation Specialist, and why are they important?

To thrive as a Remote Client Implementation Specialist, you need strong project management abilities, attention to detail, and a background in business, IT, or a related field. Familiarity with CRM software, project tracking tools, and onboarding platforms is typically required, and certifications in project management (like PMP) can be valuable. Excellent communication, problem-solving, and customer service skills help you build client trust and navigate challenges remotely. These skills ensure smooth onboarding experiences, client satisfaction, and successful deployment of products or services in a virtual environment.

What is a Remote Client Implementation Specialist?

A Remote Client Implementation Specialist is a professional responsible for onboarding new clients to a company's products or services remotely. They coordinate with clients to understand their needs, configure solutions, provide training, and ensure a smooth transition without needing in-person meetings. Their role involves project management, technical setup, and ongoing support to guarantee client satisfaction and successful adoption of the service. Strong communication and organizational skills are essential for this job, as most interactions happen virtually.
What cities in Tennessee are hiring for Remote Client Implementation jobs? Cities in Tennessee with the most Remote Client Implementation job openings:

Senior Network Engineer and Firewall Implementation

CLEARWATER SECURITY & COMPLIANCE LLC

Nashville, TN • Remote

$56.50 - $74/hr

Full-time

Posted 2 days ago


Job description

Description

JOB TITLE: Senior Network Engineer and   Firewall Implementation

 CLASSIFICATION: Full Time

 EXPERIENCE: 7 years of experience in network and firewall   management

 REPORTS TO: Director, Security Operation   Center

POSITION SUMMARY

The Senior Network Engineer and Firewall Implementation is a dual role member of the Managed Security Services (MSS) Team and is responsible for helping the MSS and Managed Cloud Teams implement, manage and maintain client firewalls and switches.  This role will be an escalation and confirmation point in the process of event triage and response for client firewall, switching, and VPN related issues and must be able to perform many different tasks within the SOC and mentor other SOC resources to further expand the SOC’s capabilities and capacity to grow, with a focus on extending the firewall and network administration capabilities within the team.

This position will require maintenance and support work outside of normal business hours (8 am – 5 pm) Eastern including nights and weekends at times based on client requirements and change management windows.

SPECIFIC JOB RESPONSIBILITIES

· Fully able to setup and implement new firewalls and network infrastructure without assistance

· Work with other Network Engineers to manage and support client firewalls

· Monitor and triage cybersecurity incidents and event triggers from client firewalls

· Provide teaching and mentoring the entire SOC on Network related items

· Document security incident use cases, help develop and update procedures for management scale

· Provide remote support to customers for firewall, VPN (Client and P2P), and other related issues

· Participate in after-hours upgrades, troubleshooting, and on-call availability as needed

 Other Duties:

o Remain engaged with technical forums and user groups

o Other relevant tasks as directed by department leadership

EXPERIENCE REQUIRED

· 7+ years of working knowledge of firewall, networking, and security-related information technologies

QUALIFICATIONS, SKILLS & KNOWLEDGE REQUIREMENTS 

· Knowledge of various firewalls types with required experience with Fortinet or Cisco

· Experience with administering common network services, such as DNS, DHCP, NTP, etc.

· Demonstrated ability to analyze, triage, and remediate firewall and network related issues

· Excellent verbal and written communication skills

· Experience in troubleshooting in a technical environment

· Excellent analytical and problem-solving skills

· Superior customer service skills

Have or acquire one or more certifications in the cybersecurity domain including, but not limited to:

· CCENT, CCNA, NSE4 and above, PCNSE, etc.

· CISCO, Fortinet, Microsoft, Network +, Security+

WORK ENVIRONMENT

· Currently Clearwater is “virtual” company and all colleagues work remotely.

· Work remotely and provide own computer, printer/scanner, computer audio capability, cell phone, Internet service, and Microsoft Office software.

· This position may require occasional travel for training and meetings. Projected <5%.