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Remote Client Implementation Jobs in Manchester, TN

SmartBank

Treasury Management Specialist

Tullahoma, TN · Remote

... client documentation for completeness and regulatory adherence. * Coordinate end-to-end onboarding and implementation of treasury services including ACH origination, wire transfers, remote deposit ...

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$23

$43

$69

How much do remote client implementation jobs pay per hour?

As of May 30, 2026, the average hourly pay for remote client implementation in Manchester, TN is $43.96, according to ZipRecruiter salary data. Most workers in this role earn between $32.88 and $52.21 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Client Implementation Specialist, and why are they important?

To thrive as a Remote Client Implementation Specialist, you need strong project management abilities, attention to detail, and a background in business, IT, or a related field. Familiarity with CRM software, project tracking tools, and onboarding platforms is typically required, and certifications in project management (like PMP) can be valuable. Excellent communication, problem-solving, and customer service skills help you build client trust and navigate challenges remotely. These skills ensure smooth onboarding experiences, client satisfaction, and successful deployment of products or services in a virtual environment.

What are some common challenges faced in a remote client implementation role, and how can they be addressed?

Remote client implementation professionals often encounter challenges such as coordinating across different time zones, ensuring clear communication with clients, and managing multiple projects simultaneously. To address these, it’s important to establish structured communication protocols, use project management tools to track progress, and set clear expectations with clients from the outset. Building strong relationships with both internal teams and clients through regular virtual check-ins can also help prevent misunderstandings and keep projects on schedule.

What is a Remote Client Implementation Specialist?

A Remote Client Implementation Specialist is a professional responsible for onboarding new clients to a company's products or services remotely. They coordinate with clients to understand their needs, configure solutions, provide training, and ensure a smooth transition without needing in-person meetings. Their role involves project management, technical setup, and ongoing support to guarantee client satisfaction and successful adoption of the service. Strong communication and organizational skills are essential for this job, as most interactions happen virtually.

What is the difference between Remote Client Implementation vs Remote Technical Support?

AspectRemote Client ImplementationRemote Technical Support
Required CredentialsTypically requires certifications like PMP, technical expertise, and industry-specific knowledgeOften requires certifications like CompTIA, ITIL, or vendor-specific credentials
Work EnvironmentProject-based, involves onboarding clients, configuring systems, and ensuring successful deploymentHelpdesk or support center, troubleshooting, and resolving technical issues remotely
Employer & Industry UsageUsed by software, technology, and consulting firms during client onboardingCommon across IT, telecom, and software companies providing ongoing support

Remote Client Implementation focuses on deploying and configuring solutions for clients, requiring project management skills and technical expertise. In contrast, Remote Technical Support centers on troubleshooting and resolving technical issues, emphasizing problem-solving skills. Both roles are vital in tech industries but serve different functions in client service and support.

What are popular job titles related to Remote Client Implementation jobs in Manchester, TN? For Remote Client Implementation jobs in Manchester, TN, the most frequently searched job titles are:
What job categories do people searching Remote Client Implementation jobs in Manchester, TN look for? The top searched job categories for Remote Client Implementation jobs in Manchester, TN are:
What cities near Manchester, TN are hiring for Remote Client Implementation jobs? Cities near Manchester, TN with the most Remote Client Implementation job openings:
Remote Client Implementation jobs near you
Treasury Management Specialist

Treasury Management Specialist

SmartBank

Tullahoma, TN • Remote

Full-time

Posted 23 hours ago

Job description

Looking to join a Great Place to Work Employer and become a valued member of our growing team? At SmartBank, we're not just offering a job; we're inviting you to be a part of a culture built on excellence.

Major Duties and Responsibilities:

Core Values & Culture Commitment:

  • Upholds SmartBank's Core Values & Core Purpose.
  • Adheres to and embraces the SmartBank Way by Acting Smart, Looking Smart and Being Smart.

Onboarding and Product Implementation:

  • Prepare and facilitate the execution of Treasury Management Agreements, ensuring accuracy and compliance with internal policies and procedures, including approval workflows.
  • Review and validate client documentation for completeness and regulatory adherence.
  • Coordinate end-to-end onboarding and implementation of treasury services including ACH origination, wire transfers, remote deposit capture, online banking, fraud prevention services, sweeps, and lockbox solutions.
  • Assist with setup and operational duties for Certificate of Deposit Account Registry Services (CDARS) and Insured Cash Sweeps (ICS).
  • Assist with account analysis and treasury service fee assessments and pricing exceptions.
  • Order remote deposit capture scanners and complete software installations.
  • Collaborate with internal teams to ensure timely and accurate implementation.
  • Provide training and technical support to clients on system functionality and product usage.

Servicing and Support:

  • Serve as a primary point of contact for post-implementation servicing and issue resolution.
  • Perform daily account maintenance and service requests such as adding users, resetting passwords, modifying entitlements, and increasing service limits.
  • Deliver ongoing support for clients, addressing inquiries, troubleshooting issues, and ensuring optimal product usage.
  • Monitor client activity and proactively identify opportunities for service enhancements or additional product offerings.
  • Maintain detailed records of client interactions, service requests, and resolutions.

Risk Management:

  • Ensure all treasury services are implemented in accordance with regulatory requirements and internal risk controls.
  • Assist in fraud prevention efforts by educating clients on best practices and monitoring suspicious activity.
  • Support audit and compliance reviews by maintaining accurate documentation and reporting.

Collaboration and Communication:

  • Partner with Relationship Managers and Treasury Management Officers to support business development efforts, client retention, and growth strategies, including annual client relationship reviews.
  • Provide feedback to product teams on client needs and services performance.
  • Participate in cross-functional projects to enhance treasury service delivery and client experience.
  • Identify and recommend process improvements to enhance client experience and operational efficiency.

Compliance & Additional Responsibilities:

  • Adheres to all policies of the Bank and ensures confidential treatment of all Bank and client data.
  • Complies with all applicable federal, state, and local banking and industry related laws and regulations including but not limited to the Bank Secrecy Act.
  • Performs other duties and projects as assigned.

Position Requirements and Qualifications:

Education and Experience:

High school diploma or equivalent. 3+ years of experience in treasury management, banking operations, or financial services.

Training Requirements (licenses, programs, or certificates):

None

Knowledge, Skills, and Abilities:

  • Excellent customer service and communication skills, both written and verbal.
  • Ability to apply knowledge and sound judgment in decision-making using established guidelines.
  • Proficient level of computer competency including Microsoft Office (Word, Excel, Outlook), typing proficient.
  • Strong math skills.
  • Detail oriented and ability to function in a team environment.
  • Demonstrates ability to maintain a positive attitude.
  • High level of integrity.
  • Able to maintain regular and predictable attendance.
  • Willing to accept new ideas and methods and be agreeable to change.

Work Conditions:

Able to routinely stand, sit, bend and stoop, occasionally lift or carry loads up to 40 pounds. Frequently and regularly required movements using wrists, hands, and/or fingers. Average, ordinary, visual acuity necessary to prepare and inspect documents or products and operate machinery. Ability to hear average or normal conversations and receive ordinary information. May be required to travel to training sessions or meetings.

Work Schedule:

The Treasury Management Specialist typically works during standard business hours from 8:00 a.m. to 5:00 p.m. Monday through Friday in the central time zone or 9:00 a.m. to 6:00 p.m. Monday through Friday in the eastern time zone.

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