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Remote Claims Jobs in Decatur, GA (NOW HIRING)

Assuranceamerica

Casualty Claims Examiner

Atlanta, GA · Remote

The Casualty Claims Examiner will work alongside claims management, providing direction and oversight ensuring that compliance with best practices and state/local guidelines is achieved. In addition ...

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All JobsClaims JobsRemote Claims JobsRemote Claims Jobs in Decatur, GA

Remote Claims information

See Decatur, GA salary details

$29.8K

$63.1K

$87.9K

How much do remote claims jobs pay per year?

As of Jul 10, 2026, the average yearly pay for remote claims in Decatur, GA is $63,080.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,800.00 and $73,700.00 per year, depending on experience, location, and employer.

What are some common challenges faced by remote claims professionals, and how can they be managed?

Remote claims professionals often encounter challenges such as maintaining effective communication with team members and clients, managing time independently, and ensuring data security while handling sensitive information from home. To address these, it’s important to utilize collaboration tools, set structured work hours, and follow strict company protocols for cybersecurity. Regular virtual meetings and clear documentation can help maintain workflow efficiency and keep everyone aligned.

What are the key skills and qualifications needed to thrive as a Remote Claims Specialist, and why are they important?

To thrive as a Remote Claims Specialist, you need a solid background in insurance processes, claims assessment, and a relevant educational qualification such as a degree in business or insurance. Familiarity with claims management software, CRM systems, and sometimes industry certifications like AIC (Associate in Claims) are commonly required. Strong attention to detail, effective communication, and self-motivation are crucial soft skills for managing cases independently and supporting clients remotely. These abilities ensure accurate, timely processing of claims and high levels of customer satisfaction in a virtual work environment.

What are remote claims jobs?

Remote claims jobs involve evaluating, processing, and managing insurance claims from a remote location, typically from home. Professionals in these roles review claims submitted by clients, investigate the details, and determine the coverage or payment amounts according to company policies and regulations. These positions require strong analytical, communication, and organizational skills, along with a good understanding of insurance processes. Many insurance companies now offer remote claims roles, providing flexibility and work-from-home opportunities.

What is the difference between Remote Claims vs Remote Claims Adjuster?

AspectRemote ClaimsRemote Claims Adjuster
Required CredentialsVaries by role, often includes insurance knowledgeLicenses often required, such as state-specific adjuster licenses
Work EnvironmentRemote, office, or hybridPrimarily remote, with some fieldwork possible
Industry UsageInsurance companies, third-party administratorsInsurance companies, claims management firms
Common Search IntentGeneral claims roles, customer service, claims processingClaims evaluation, damage assessment, settlement

Remote Claims roles encompass a broad range of insurance-related positions, including claims processing and customer service, often without requiring specific licenses. Remote Claims Adjusters focus on evaluating claims, assessing damages, and may need state licenses. Both roles are remote-friendly and serve the insurance industry, but adjusters typically have more specialized credentials and responsibilities.

What are the most commonly searched types of Claims jobs in Decatur, GA? The most popular types of Claims jobs in Decatur, GA are:
What are popular job titles related to Remote Claims jobs in Decatur, GA? For Remote Claims jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Remote Claims jobs in Decatur, GA look for? The top searched job categories for Remote Claims jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Remote Claims jobs? Cities near Decatur, GA with the most Remote Claims job openings:
Remote Claims jobs near you
Infographic showing various Remote Claims job openings in Decatur, GA as of July 2026, with employment types broken down into 86% Full Time, 10% Part Time, 1% Temporary, and 3% Contract. Highlights an 85% Physical, 4% Hybrid, and 11% Remote job distribution, with an average salary of $63,080 per year, or $30.3 per hour.
APD Claims Team Lead, Courier Delivery

APD Claims Team Lead, Courier Delivery

Reserv, Inc.

Atlanta, GA • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 29 days ago

Job description

About Reserv
Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need people who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you.
Requirements:
  • Minimum 5 years of experience in commercial transportation, with a focus on delivery and/or courier claims
  • Minimum of 3 years of leadership experience with a preference for experience managing in a fully remote environment
  • Active licensure, home state or designated home state
  • Willingness to obtain all relevant licenses within 45 days of hire

About the role
As a Property Damage Liability Team Lead at Reserv, you will be a working leader providing support to a claims manager with leadership and claim technical responsibilities. Leadership responsibilities will include overseeing work done within the Commercial Transportation, Delivery/ Courier Claims adjusting staff. We want your background and experience to deliver operational effectiveness, particularly in leveraging technology and analytics to drive better efficiencies and performance. You will serve a critical role with the team, the customers, and the client. This role will balance management responsibilities and individual contributor responsibilities when volume dictates the need for assistance with a claim.
Who you are
  • Highly motivated and growth-oriented, impactful and influential
  • Claims professional - you are knowledgeable and have a track record of success in commercial transportation (Delivery/ Courier) claims adjudication.
  • Strong leader - through formal management experience or a proven track record of peer and project leadership, you have demonstrated the ability to motivate, support, and teach a team to help them excel in their roles.
  • Tech-oriented - You are excited by the prospect of building a tech-driven claims organization while delivering an excellent service and have proven results leveraging technology and analytics.
  • Passionate - Claims professional who cares about their team, the customer, and their experience
  • Empathetic leader - You exercise empathy and patience towards everyone you interact with
  • Sense of urgency - at all times. That does not mean working at all hours
  • Creative - You challenge existing assumptions and find ways of leveraging technology and the talents of your team to address problems
  • Curious - You want to know the whole story so you can make the right decisions early and be decisive when it counts.
  • Problem solver - You have the ability to take a 'deep dive' into the details of the business while staying focused on the big picture.
  • Anti-status quo - You don't just wish things were done differently; you act on it
  • Communicative - You are comfortable with and understand the importance of phone communications throughout the claims process.
  • And did we mention a sense of humor? Claims are hard enough as it is!

What you'll do
We need you to do all the things typical to the role:
  • Flexibility - you will need to be able to switch from claims handling to coaching and feedback
  • Agility- you must have an agile mindset and the ability to pivot from focus to focus in a moment's notice
  • Be consistently dependable in achieving or exceeding goals and overcoming obstacles
  • Implement and maintain best practices for claims handling, including claim intake, investigation, evaluation, settlement, and recovery
  • Align team with client and customer expectations of the claims process
  • Serve as a resource for escalated claims
  • Foster a positive work environment, promote teamwork, and encourage professional growth and development
  • Attract, hire, retain, and provide a high level of training with the support of the rest of the leadership team
  • Prepare and present comprehensive claims reports, metrics, and analyses to clients and customers; advise clients on claim trends and loss mitigation

Job Duties:
  • Serve as backup/ leader when the Manager/Director is out of office
  • Responsible for initial onboarding tasks/ access and new hire cultural immersion
  • Subject Matter Expert for first-line questions, escalations, roundtable discussions
  • Increased reserve and payment authority with the ability to assist with moderate reviews
  • Identify topics and trends to discuss in team Huddles and Elevated Claims Experience Workshops lead/ co-lead by Team Leads, Managers, and other Reserv employees
  • Customer Obsession Champions- Active advocates who help leadership cultivate a customer-centric mindset

Qualifications
  • Minimum of 5 years of insurance claims experience in the Delivery/ Courier space with bodily injury and property damage experience
  • Minimum of 3 years of leadership experience with a preference for experience managing in a remote environment
  • Comfortable with technology and the ability to evolve the claims systems and processes to drive better efficiencies and outcomes
  • Demonstrated commitment to quality, accuracy, and attention to detail
  • Integrity, ethics, and a strong sense of accountability in handling confidential and sensitive information

Benefits
  • Generous health-insurance package with nationwide coverage, vision, & dental
  • 401(k) retirement plan with employer matching
  • Competitive PTO policy - we want our employees fresh, healthy, happy, and energized!
  • Generous family leave policy
  • Work from anywhere to facilitate your work life balance
  • Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder!

Additionally, we will
  • Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role
  • Work toward reducing and eliminating all the administrative work from an adjuster role
  • Foster a culture of empathy, transparency, and empowerment in a remote-first environment

At Reserv, we value diversity and believe that a variety of perspectives leads to innovation and success. We are actively seeking candidates who will bring unique perspectives and experiences to our team. We welcome applicants from all backgrounds and encourage those from underrepresented groups to apply. If you believe you are a good fit for this role, we would love to hear from you!

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