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Remote Claims Jobs in Atlanta, GA (NOW HIRING)

Reserv, Inc.

Claims Director, Rideshare

Atlanta, GA · On-site +1

As our Rideshare Claims Director , you'll lead a team of claims professionals handling commercial ... Foster a culture of empathy, transparency, and empowerment in a remote-first environment At Reserv ...

Reserv, Inc.

APD Claims Team Lead

Atlanta, GA · On-site +1

Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture ... Foster a culture of empathy, transparency, and empowerment in a remote-first environment At Reserv ...

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All JobsClaims JobsRemote Claims JobsRemote Claims Jobs in Atlanta, GA

Remote Claims information

See Atlanta, GA salary details

$29.3K

$62.1K

$86.5K

How much do remote claims jobs pay per year?

As of Sep 4, 2026, the average yearly pay for remote claims in Atlanta, GA is $62,132.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,000.00 and $72,600.00 per year, depending on experience, location, and employer.

What is a remote claims job?

Remote claims jobs involve evaluating, processing, and managing insurance claims from a remote location, typically from home. Professionals in these roles review claims submitted by clients, investigate the details, and determine the coverage or payment amounts according to company policies and regulations. These positions require strong analytical, communication, and organizational skills, along with a good understanding of insurance processes. Many insurance companies now offer remote claims roles, providing flexibility and work-from-home opportunities.

What skills and qualifications are needed to thrive as a remote claims specialist?

To thrive as a Remote Claims Specialist, you need a solid background in insurance processes, claims assessment, and a relevant educational qualification such as a degree in business or insurance. Familiarity with claims management software, CRM systems, and sometimes industry certifications like AIC (Associate in Claims) are commonly required. Strong attention to detail, effective communication, and self-motivation are crucial soft skills for managing cases independently and supporting clients remotely. These abilities ensure accurate, timely processing of claims and high levels of customer satisfaction in a virtual work environment.

What are common challenges faced by remote claims professionals, and how can they be managed?

Remote claims professionals often encounter challenges such as maintaining effective communication with team members and clients, managing time independently, and ensuring data security while handling sensitive information from home. To address these, it’s important to utilize collaboration tools, set structured work hours, and follow strict company protocols for cybersecurity. Regular virtual meetings and clear documentation can help maintain workflow efficiency and keep everyone aligned.

What is the difference between Remote Claims vs Remote Claims Adjuster?

AspectRemote ClaimsRemote Claims Adjuster
Required CredentialsVaries by role, often includes insurance knowledgeLicenses often required, such as state-specific adjuster licenses
Work EnvironmentRemote, office, or hybridPrimarily remote, with some fieldwork possible
Industry UsageInsurance companies, third-party administratorsInsurance companies, claims management firms
Common Search IntentGeneral claims roles, customer service, claims processingClaims evaluation, damage assessment, settlement

Remote Claims roles encompass a broad range of insurance-related positions, including claims processing and customer service, often without requiring specific licenses. Remote Claims Adjusters focus on evaluating claims, assessing damages, and may need state licenses. Both roles are remote-friendly and serve the insurance industry, but adjusters typically have more specialized credentials and responsibilities.

What are the most commonly searched types of Claims jobs in Atlanta, GA?

The most popular types of Claims jobs in Atlanta, GA are:

What are popular job titles related to Remote Claims jobs in Atlanta, GA?

For Remote Claims jobs in Atlanta, GA, the most frequently searched job titles are:

What job categories do people searching Remote Claims jobs in Atlanta, GA look for?

The top searched job categories for Remote Claims jobs in Atlanta, GA are:

What cities near Atlanta, GA are hiring for Remote Claims jobs?

Cities near Atlanta, GA with the most Remote Claims job openings:

Remote Claims jobs near you
Infographic showing various Remote Claims job openings in Atlanta, GA as of August 2026, with employment types broken down into 88% Full Time, 9% Part Time, and 3% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $62,132 per year, or $29.9 per hour.

Claims Associate (Roofing / Property Claims) - Standby CAT Roster (REMOTE)

Hancock Claims Consultants

Alpharetta, GA • On-site, Remote

$23/hr

Contractor

Posted 7 days ago

Job description

Position Summary
The Claims Associate supports the day-to-day handling of residential and commercial property claims by coordinating inspections, dispatching assignments, communicating with inspectors, vendors, and carriers, and ensuring claims move efficiently through the process. This role is ideal for someone who thrives in a fast-paced environment, can multitask effectively, and enjoys providing excellent customer service while working remotely.
Schedule
Schedule varies based on catastrophe (CAT) activity and business needs.
  • During active CAT events, shifts may fall anywhere between 7:00 AM and 10:00 PM (local time), seven days a week, based on your availability.
  • Expected workload: Approximately 10-15 claims per hour during CAT events.

Responsibilities
  • Receive and dispatch new inspection assignments.
  • Assist with claim intake and enter assignments into the dispatch system.
  • Schedule inspections with policyholders.
  • Coordinate with field inspectors, vendors, and internal teams.
  • Maintain accurate claim notes and documentation.
  • Communicate with adjusters, inspectors, and other stakeholders to resolve issues that may delay claim dispatch or completion.
  • Ensure claims are handled accurately and efficiently while meeting service level expectations.
  • Provide professional, empathetic customer service when communicating with policyholders and business partners.

Qualifications
  • 1-3 years of experience in insurance, roofing, construction, estimating, claims, dispatching, or a customer-facing service role.
  • Strong communication and organizational skills.
  • Detail-oriented with the ability to prioritize and manage multiple tasks.
  • Comfortable working in multiple software systems simultaneously.
  • Strong computer skills, including Microsoft Office (Outlook, Excel, Teams).
  • Ability to work independently in a remote environment.

Preferred Skills
  • Understanding of property insurance claim workflows.
  • Basic knowledge of residential roofing and construction terminology.
  • Ability to read repair estimates.
  • Excellent time management and problem-solving skills.
  • Customer-focused with a professional and empathetic communication style.
  • Ability to adapt quickly in a fast-paced CAT environment.
  • Experience with Xactimate, XactAnalysis, Symbility, Guidewire, CRM, or dispatching software is preferred.

Equipment
Reliable internet connection and a Windows (Microsoft) laptop or desktop computer.

Apply