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Remote Claims Adjuster Trainee Jobs in Decatur, GA

Reserv, Inc.

APD Claims Team Lead

Atlanta, GA · On-site +1

Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture ... adjuster role * Foster a culture of empathy, transparency, and empowerment in a remote-first ...

Reserv, Inc.

Claims Director, Rideshare

Atlanta, GA · On-site +1

As our Rideshare Claims Director , you'll lead a team of claims professionals handling commercial ... adjuster role * Foster a culture of empathy, transparency, and empowerment in a remote-first ...

Gallagher Bassett

Senior Resolution Manager

Alpharetta, GA · On-site +1

$68K - $98K/yr

This role not eligible for fully remote work. How you'll make an impact * Apply claims management ... US • Active Adjusters' licenses: Required As a key member of our Claims Adjuster team, you will:

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All JobsClaims Adjuster JobsRemote Claims Adjuster Trainee JobsRemote Claims Adjuster Trainee Jobs in Decatur, GA

Remote Claims Adjuster Trainee information

See Decatur, GA salary details

$29.8K

$63.1K

$87.9K

How much do remote claims adjuster trainee jobs pay per year?

As of Aug 19, 2026, the average yearly pay for remote claims adjuster trainee in Decatur, GA is $63,080.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,800.00 and $73,700.00 per year, depending on experience, location, and employer.

What is a remote claims adjuster trainee?

A Remote Claims Adjuster Trainee is an entry-level professional who works from a remote location, typically from home, to learn how to investigate and process insurance claims. They assist experienced adjusters, gather information about claims, communicate with policyholders, and help determine the validity and value of claims. Trainees usually receive on-the-job training and are supervised as they develop the skills needed to handle claims independently. This role is ideal for those interested in insurance, customer service, and working in a virtual environment.

What are the key skills and qualifications needed to thrive as a remote claims adjuster trainee?

To thrive as a Remote Claims Adjuster Trainee, you generally need a bachelor’s degree or relevant experience, strong analytical skills, and basic knowledge of insurance principles. Familiarity with claims management software, online communication tools, and sometimes an adjuster license are typically required. Exceptional attention to detail, effective communication, and self-motivation are crucial soft skills for remote work success. These abilities ensure accurate claim assessments, efficient workflow, and high customer satisfaction in a virtual environment.

What are some common challenges faced by remote claims adjuster trainees, and how can they be addressed?

As a Remote Claims Adjuster Trainee, one common challenge is effectively managing time and staying organized while handling multiple cases independently. Since communication with supervisors and clients happens virtually, trainees must proactively seek clarification and feedback. Adapting to new claims management software and understanding various insurance policies can also be demanding at first, but thorough training and regular check-ins with mentors help ease the transition. Building strong digital communication skills and leveraging available resources are key to overcoming these initial hurdles and succeeding in the role.

What is the difference between Remote Claims Adjuster Trainee vs Remote Claims Adjuster?

AspectRemote Claims Adjuster TraineeRemote Claims Adjuster
CertificationsTypically requires a general insurance license or training programRequires an active insurance adjuster license
Work EnvironmentTraining period, supervised, learning-focusedIndependent, handling claims with experience
Job ResponsibilitiesAssisting with claims, learning procedures, shadowingEvaluating claims, making coverage decisions, negotiating settlements

The main difference is that the Remote Claims Adjuster Trainee is in a learning phase, often requiring training and supervision, while the Remote Claims Adjuster is an experienced professional handling claims independently. The trainee role focuses on gaining skills and certifications, whereas the adjuster role involves applying those skills to manage claims efficiently.

Can remote claims adjusters work remotely?

Remote claims adjusters can work remotely, as many insurance companies offer telecommuting options for this role. They typically need a computer, internet connection, and relevant claims adjusting software to perform their duties from home. However, some tasks may require in-person visits or assessments depending on the employer and claim type.

How do you become a remote claims adjuster trainee with no experience?

To become a remote claims adjuster trainee, applicants typically need a high school diploma or equivalent and must pass a licensing exam where required. Gaining knowledge of insurance policies, claims processes, and basic computer skills can help, and some companies offer training programs for beginners without prior experience.

What are popular job titles related to Remote Claims Adjuster Trainee jobs in Decatur, GA?

For Remote Claims Adjuster Trainee jobs in Decatur, GA, the most frequently searched job titles are:

What job categories do people searching Remote Claims Adjuster Trainee jobs in Decatur, GA look for?

The top searched job categories for Remote Claims Adjuster Trainee jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Remote Claims Adjuster Trainee jobs?

Cities near Decatur, GA with the most Remote Claims Adjuster Trainee job openings:

Remote Claims Adjuster Trainee jobs near you
Infographic showing various Remote Claims Adjuster Trainee job openings in Decatur, GA as of August 2026, with employment types broken down into 1% Internship, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution, with an average salary of $63,080 per year, or $30.3 per hour.

APD Claims Team Lead

Reserv, Inc.

Atlanta, GA • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 27 days ago

Job description

About Reserv
Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike.
We have ambitious (but attainable!) goals and need adjusters who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you.
About the role
As a Team Lead at Reserv, you will be a working leader providing support to a Claims manager with leadership and claim technical responsibilities. Leadership responsibilities will include overseeing work done within the Commercial Auto Claims adjusting staff. We want your background and experience to deliver operational effectiveness, particularly in leveraging technology and analytics to drive better efficiencies and performance. You will serve a critical role with the team, the customers, and the client. This role will balance management responsibilities and individual contributor responsibilities when volume dictates the need for assistance with a claim.
What we need
We need you to do all the things typical to the role:
  • Flexibility - you will need to be able to switch from claims handling to coaching and feedback
  • Agility- you must have an agile mindset and the ability to pivot from focus to focus in a moment's notice
  • Be consistently dependable in achieving or exceeding goals and overcoming obstacles
  • Implement and maintain best practices for claims handling, including claim intake, investigation, evaluation, settlement, and recovery
  • Align team with client and customer expectations of the claims process
  • Serve as a resource for escalated claims
  • Foster a positive work environment, promote teamwork, and encourage professional growth and development
  • Attract, hire, retain, and provide a high level of training with the support of the rest of the leadership team
  • Prepare and present comprehensive claims reports, metrics, and analyses to clients and customers; advise clients on claim trends and loss mitigation

Job Duties:
  • Serve as backup/leader when the Manager is out of office
  • Responsible for having direct reports
  • Responsible for initial onboarding tasks / access and new hire cultural immersion
  • SME for first-line questions, escalations, roundtable discussions
  • Increased reserve and payment authority with the ability to assist with moderate reviews
  • Identify topics and trends to discuss in team Huddles and Elevated Claims Experience Workshops lead/ co-lead by Team Leads, Managers, and other Reserv employees
  • Customer Obsession Champions - Active advocates who help leadership cultivate a customer-centric mindset

Qualifications
  • 5+ years of insurance claims experience in multiple lines of business, preference for an auto with some bodily injury experience
  • 3+ years of leadership experience with a preference for experience managing in a remote environment
  • Prior team lead, supervisor, or formal mentorship/QA experience required.
  • Active adjuster license: resident-state license where available, otherwise a Designated Home State (DHS) license. Willing to obtain any additional required licenses within 60 days, including state testing.
  • Comfortable with technology and the ability to evolve the claims systems and processes to drive better efficiencies and outcomes
  • Demonstrated commitment to quality, accuracy, and attention to detail
  • Integrity, ethics, and a strong sense of accountability in handling confidential and sensitive information
  • Proven judgment on reserves, authority, and settlement strategy on high-exposure claims.
  • Bachelor's degree, or equivalent industry experience, or professional insurance designations are a plus.

Benefits
  • Generous health-insurance package with nationwide coverage, vision, & dental
  • 401(k) retirement plan with employer matching
  • Competitive PTO policy - we want our employees fresh, healthy, happy, and energized!
  • Generous family leave policy after 8 months of continuous work
  • Work from anywhere to facilitate your work life balance
  • Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder!

Additionally, we will
  • Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role
  • Work toward reducing and eliminating all the administrative work from an adjuster role
  • Foster a culture of empathy, transparency, and empowerment in a remote-first environment

At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!

Apply