$15.50 - $21/hr
The Cigna Group is a global Health Service company dedicated to helping people improve their health and vitality. Our Pharmacy Benefit Management (PBM) team seek dedicated, compassionate, and ...
$15.50 - $21/hr
The Cigna Group is a global Health Service company dedicated to helping people improve their health and vitality. Our Pharmacy Benefit Management (PBM) team seek dedicated, compassionate, and ...
We are the market leader in the US and Canada, with global expansion plans and a growing ... Very rare; Offered fully remote in North America only BENEFITS: * Competitive salary
We are the market leader in the US and Canada, with global expansion plans and a growing ... Very rare; Offered fully remote in North America only BENEFITS: * Competitive salary
Partner with global and domestic team members to drive work forward and determine the best owner of ... At The Cigna Group, you'll enjoy a comprehensive range of benefits, with a focus on supporting your ...
Partner with global and domestic team members to drive work forward and determine the best owner of ... At The Cigna Group, you'll enjoy a comprehensive range of benefits, with a focus on supporting your ...
QA Manager
New York, NY · Remote
$88K - $130K/yr
Remote, US Department: QA/RC - Corporate Planning Division Reports To: QA/RC Director Are you ready ... global partners and contract manufacturers, and directly supervise and develop QA personnel. What ...
Quick apply
QA Manager
New York, NY · Remote
$88K - $130K/yr
Remote, US Department: QA/RC - Corporate Planning Division Reports To: QA/RC Director Are you ready ... global partners and contract manufacturers, and directly supervise and develop QA personnel. What ...
Account Executive
$130K - $200K/yr
We are the market leader in the US and Canada, with global expansion plans and a growing ... Fully Remote within North America #LI-remote WORK ENVIRONMENT / PHYSICAL DEMANDS: Psychological ...
Account Executive
$130K - $200K/yr
We are the market leader in the US and Canada, with global expansion plans and a growing ... Fully Remote within North America #LI-remote WORK ENVIRONMENT / PHYSICAL DEMANDS: Psychological ...
Solution Account Executive
$110K - $130K/yr
We are the market leader in the US and Canada, with global expansion plans and a growing ... Fully Remote within North America #LI-remote WORK ENVIRONMENT / PHYSICAL DEMANDS: Psychological ...
Solution Account Executive
$110K - $130K/yr
We are the market leader in the US and Canada, with global expansion plans and a growing ... Fully Remote within North America #LI-remote WORK ENVIRONMENT / PHYSICAL DEMANDS: Psychological ...
Customer Support Manager - Americas
Seattle, WA · On-site +1
$110K - $137K/yr
Transforming global food production to maximize food safety and minimize food loss by making sure ... Build a Technical Support Center of Excellence, including remote support and escalation governance
Customer Support Manager - Americas
Seattle, WA · On-site +1
$110K - $137K/yr
Transforming global food production to maximize food safety and minimize food loss by making sure ... Build a Technical Support Center of Excellence, including remote support and escalation governance
Customer Support Manager - Americas
Sacramento, CA · Remote
$110K - $137K/yr
Transforming global food production to maximize food safety and minimize food loss by making sure ... Build a Technical Support Center of Excellence, including remote support and escalation governance
Customer Support Manager - Americas
Sacramento, CA · Remote
$110K - $137K/yr
Transforming global food production to maximize food safety and minimize food loss by making sure ... Build a Technical Support Center of Excellence, including remote support and escalation governance
Transforming global food production to maximize food safety and minimize food loss by making sure ... Build a Technical Support Center of Excellence, including remote support and escalation governance
Quick apply
Transforming global food production to maximize food safety and minimize food loss by making sure ... Build a Technical Support Center of Excellence, including remote support and escalation governance
Customer Support Manager - Americas
Sacramento, CA · Remote
$110K - $137K/yr
Transforming global food production to maximize food safety and minimize food loss by making sure ... Build a Technical Support Center of Excellence, including remote support and escalation governance
Customer Support Manager - Americas
Sacramento, CA · Remote
$110K - $137K/yr
Transforming global food production to maximize food safety and minimize food loss by making sure ... Build a Technical Support Center of Excellence, including remote support and escalation governance
Customer Support Manager - Americas
Sacramento, CA · Remote
$110K - $137K/yr
Transforming global food production to maximize food safety and minimize food loss by making sure ... Build a Technical Support Center of Excellence, including remote support and escalation governance
Customer Support Manager - Americas
Sacramento, CA · Remote
$110K - $137K/yr
Transforming global food production to maximize food safety and minimize food loss by making sure ... Build a Technical Support Center of Excellence, including remote support and escalation governance
Transforming global food production to maximize food safety and minimize food loss by making sure ... Build a Technical Support Center of Excellence, including remote support and escalation governance
Quick apply
Transforming global food production to maximize food safety and minimize food loss by making sure ... Build a Technical Support Center of Excellence, including remote support and escalation governance
Customer Support Manager - Americas
Irvine, CA · On-site +1
$110K - $137K/yr
Transforming global food production to maximize food safety and minimize food loss by making sure ... Build a Technical Support Center of Excellence, including remote support and escalation governance
Customer Support Manager - Americas
Irvine, CA · On-site +1
$110K - $137K/yr
Transforming global food production to maximize food safety and minimize food loss by making sure ... Build a Technical Support Center of Excellence, including remote support and escalation governance
Transforming global food production to maximize food safety and minimize food loss by making sure ... Build a Technical Support Center of Excellence, including remote support and escalation governance
Quick apply
Transforming global food production to maximize food safety and minimize food loss by making sure ... Build a Technical Support Center of Excellence, including remote support and escalation governance
Transforming global food production to maximize food safety and minimize food loss by making sure ... Build a Technical Support Center of Excellence, including remote support and escalation governance
Quick apply
Transforming global food production to maximize food safety and minimize food loss by making sure ... Build a Technical Support Center of Excellence, including remote support and escalation governance
Customer Support Manager - Americas
Portland, OR · On-site +1
$110K - $137K/yr
Transforming global food production to maximize food safety and minimize food loss by making sure ... Build a Technical Support Center of Excellence, including remote support and escalation governance
Customer Support Manager - Americas
Portland, OR · On-site +1
$110K - $137K/yr
Transforming global food production to maximize food safety and minimize food loss by making sure ... Build a Technical Support Center of Excellence, including remote support and escalation governance
Customer Support Manager - Americas
Sacramento, CA · Remote
$110K - $137K/yr
Transforming global food production to maximize food safety and minimize food loss by making sure ... Build a Technical Support Center of Excellence, including remote support and escalation governance
Customer Support Manager - Americas
Sacramento, CA · Remote
$110K - $137K/yr
Transforming global food production to maximize food safety and minimize food loss by making sure ... Build a Technical Support Center of Excellence, including remote support and escalation governance
Meaningful Global Impact: The work done at Improv transforms workforce management (WFM) and human ... Access to medical, dental, and vision insurance through Cigna, with the majority of the employee ...
Meaningful Global Impact: The work done at Improv transforms workforce management (WFM) and human ... Access to medical, dental, and vision insurance through Cigna, with the majority of the employee ...
Senior Director, Payer Accounts
$260K - $300K/yr
We are the global leader in precision targeting of PRAME , a target expressed in more than 50 ... Remote Salary Range: $260,000 - $300,000 Basic Qualifications: * Bachelor's degree with 12+ years ...
Senior Director, Payer Accounts
$260K - $300K/yr
We are the global leader in precision targeting of PRAME , a target expressed in more than 50 ... Remote Salary Range: $260,000 - $300,000 Basic Qualifications: * Bachelor's degree with 12+ years ...
Director, Sales and Marketing - Life Science
$177K - $222K/yr
This is a Remote position with the preferred location being Bozeman, MT or Denver, CO. Other USA ... Oversee global sales operations, including a sales team that manages direct customers and ...
Director, Sales and Marketing - Life Science
$177K - $222K/yr
This is a Remote position with the preferred location being Bozeman, MT or Denver, CO. Other USA ... Oversee global sales operations, including a sales team that manages direct customers and ...
Remote Cigna Global information
What is the difference between Remote Cigna Global vs Remote Cigna International Customer Service Representative?
| Aspect | Remote Cigna Global | Remote Cigna International Customer Service Representative |
|---|---|---|
| Required Credentials | Health insurance knowledge, customer service experience, relevant certifications | Customer service skills, healthcare knowledge, language proficiency |
| Work Environment | Remote, global healthcare insurance support | Remote, international customer support for healthcare plans |
| Employer & Industry Usage | Cigna Global, healthcare insurance industry | Cigna International, healthcare customer service |
| Search & Comparison Intent | Understanding global health insurance roles | Customer service roles in healthcare |
Remote Cigna Global roles focus on managing international health insurance plans, requiring healthcare knowledge and customer service skills. In contrast, Remote Cigna International Customer Service Representatives primarily handle customer inquiries related to healthcare plans, emphasizing communication skills. Both roles are remote and serve the healthcare insurance industry, but they differ in scope and specific responsibilities.
What cities are hiring for Remote Cigna Global jobs? Cities with the most Remote Cigna Global job openings:
What are the most commonly searched types of Cigna Global jobs? The most popular types of Cigna Global jobs are:
What states have the most Remote Cigna Global jobs? States with the most job openings for Remote Cigna Global jobs include:
What job categories do people searching Remote Cigna Global jobs look for? The top searched job categories for Remote Cigna Global jobs are:
$15.50 - $21/hr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 10 days ago
Cigna Healthcare rating
8.3
Based on 236 frontline employees who took The Breakroom Quiz
28th of 886 rated healthcare providers
Job description
The Cigna Group is a global Health Service company dedicated to helping people improve their health and vitality. Our Pharmacy Benefit Management (PBM) team seek dedicated, compassionate, and empathetic Customer Service Representatives to join our team who are genuinely interested in helping people at some critical points of their lives. The Call Center Customer Service Representative represents the company, and our people make all the difference in our success.
RESPONSIBILITIES
Answer inbound calls from members, providers, and pharmacies with questions about Pharmacy Benefit Management (PBM) benefits and mail-order pharmacies.
An average of 70-80 calls are expected daily.
Take calls back-to-back while toggling through several applications on multiple screens.
Attend 100% of trainings, and the first 90 days of employment.
Regular and predictable attendance.
Resolve customer complaints through independent problem-solving skills and one-call resolution.
Understand and strive to meet or exceed call center metrics while providing excellent consistent customer service.
QUALIFICATIONS
High School diploma or equivalent
1 year of call center experience is required
A dedicated workspace with no distractions is required
Intermediate proficiency in Microsoft Outlook
Strong organization skills, written, and verbal communication skills
Ability to remain calm and helpful even when dealing with difficult situations
Foster teamwork and partnership with cross-functional departments to resolve issues and improve customer experience
Computer literacy and ability to manage multiple applications simultaneously.
Please Note: This position is being posted externally for administrative purposes; however, only active employees of The Cigna Group are eligible for consideration. Applications from external candidates will not be reviewed.If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
For this position, we anticipate offering an hourly rate of 17.75 - 19 USD / hourly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
At The Cigna Group, you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs, click here.
About The Cigna Group
Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
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