Lead or support chatbot, RAG, conversational AI, agentic AI, and AI assistant integration ... Apply Agile methodology to help organize work, manage priorities, and support delivery across the ...
New
Lead or support chatbot, RAG, conversational AI, agentic AI, and AI assistant integration ... Apply Agile methodology to help organize work, manage priorities, and support delivery across the ...
New
Lead or support chatbot, RAG, conversational AI, agentic AI, and AI assistant integration ... Apply Agile methodology to help organize work, manage priorities, and support delivery across the ...
New
Charlotte, NC · Remote
San Francisco, CA Mode: 100% Remote We need a proactive ETL QA Lead to drive the E2E test strategy ... You will lead an onshore-offshore model, managing demanding stakeholders and ensuring the integrity ...
Quick apply
Charlotte, NC · Remote
San Francisco, CA Mode: 100% Remote We need a proactive ETL QA Lead to drive the E2E test strategy ... You will lead an onshore-offshore model, managing demanding stakeholders and ensuring the integrity ...
We offer cloud based Helpdesk, Live Chat and Enterprise AI Chatbot solution. We offer competitive ... Ability to do demos and great presentations using Remote Online Meetings or Webinars Ability to ...
We offer cloud based Helpdesk, Live Chat and Enterprise AI Chatbot solution. We offer competitive ... Ability to do demos and great presentations using Remote Online Meetings or Webinars Ability to ...
North, SC · Remote
$140K - $180K/yr
... remote team that holds itself to the highest standard because we know what's at stake for every ... chatbot effectiveness, and agent productivity in partnership with Product and Engineering
North, SC · Remote
$140K - $180K/yr
... remote team that holds itself to the highest standard because we know what's at stake for every ... chatbot effectiveness, and agent productivity in partnership with Product and Engineering
We offer cloud based Helpdesk, Live Chat and Enterprise AI Chatbot solution. We offer competitive ... Ability to do demos and great presentations using Remote Online Meetings or Webinars Ability to ...
We offer cloud based Helpdesk, Live Chat and Enterprise AI Chatbot solution. We offer competitive ... Ability to do demos and great presentations using Remote Online Meetings or Webinars Ability to ...
Remote / Hybrid (Washington, DC metro preferred) Role Summary Leads end-to-end delivery of a ... AI/chatbot integration, legacy content migration, and enterprise identity integration (e.g ...
Remote / Hybrid (Washington, DC metro preferred) Role Summary Leads end-to-end delivery of a ... AI/chatbot integration, legacy content migration, and enterprise identity integration (e.g ...
$56.50 - $77.50/hr
... , IVR, ChatBot, and related enterprise systems. Centralize scripting, routing, recording, and CRM ... Role is primarily remote, with periodic onsite requirements for onsite. Onsite presence expected ...
$56.50 - $77.50/hr
... , IVR, ChatBot, and related enterprise systems. Centralize scripting, routing, recording, and CRM ... Role is primarily remote, with periodic onsite requirements for onsite. Onsite presence expected ...
Houston, TX · Remote
$45 - $50/hr
Houston TX or US Remote Duration: 6 months Skills: AI and Automation AI Agents Experience Required ... Strong understanding of enterprise identity and access management including Okta, SCIM, SSO, RBAC ...
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Houston, TX · Remote
$45 - $50/hr
Houston TX or US Remote Duration: 6 months Skills: AI and Automation AI Agents Experience Required ... Strong understanding of enterprise identity and access management including Okta, SCIM, SSO, RBAC ...
$140K - $180K/yr
... remote team that holds itself to the highest standard because we know what's at stake for every ... chatbot effectiveness, and agent productivity in partnership with Product and Engineering
$140K - $180K/yr
... remote team that holds itself to the highest standard because we know what's at stake for every ... chatbot effectiveness, and agent productivity in partnership with Product and Engineering
$93K - $122K/yr
People management, technical lead, or project leadership experience. What should we offer ... to be remote and office presence as needed. -Opportunity to define technical direction ...
New
$93K - $122K/yr
People management, technical lead, or project leadership experience. What should we offer ... to be remote and office presence as needed. -Opportunity to define technical direction ...
New
Harrisburg, PA · Remote
PTC - CRM Lead *Remote w/ occasional onsite requirements* Description of Duties • Study and ... IVR), ChatBOT functions enabled. • Strong understanding of Human Centered Design Approach for ...
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Harrisburg, PA · Remote
PTC - CRM Lead *Remote w/ occasional onsite requirements* Description of Duties • Study and ... IVR), ChatBOT functions enabled. • Strong understanding of Human Centered Design Approach for ...
... remote global workforce. If you are passionate about working on business problems that can be ... Chatbot/GenAI solution implementation for claims configuration * Handling MBR, QBR, estimation ...
... remote global workforce. If you are passionate about working on business problems that can be ... Chatbot/GenAI solution implementation for claims configuration * Handling MBR, QBR, estimation ...
Reston, VA · On-site +1
$120K/yr
Hybrid or Remote Terms: Full Time Clearance: U.S. Citizenship Preferred; Ability to Obtain Public ... Tag Manager, DAP, ForeSee, Voice of Customer tools, Tableau, search analytics, or chatbot ...
Reston, VA · On-site +1
$120K/yr
Hybrid or Remote Terms: Full Time Clearance: U.S. Citizenship Preferred; Ability to Obtain Public ... Tag Manager, DAP, ForeSee, Voice of Customer tools, Tableau, search analytics, or chatbot ...
Cleveland, OH · On-site +1
$70K - $154K/yr
... and chatbot experiences. * Understanding of Application Lifecycle Management (ALM) and DevOps ... Remote roles will also have the opportunity to come together in our offices for moments that matter.
New
Cleveland, OH · On-site +1
$70K - $154K/yr
... and chatbot experiences. * Understanding of Application Lifecycle Management (ALM) and DevOps ... Remote roles will also have the opportunity to come together in our offices for moments that matter.
New
Columbus, OH · On-site +1
$70K - $154K/yr
... and chatbot experiences. * Understanding of Application Lifecycle Management (ALM) and DevOps ... Remote roles will also have the opportunity to come together in our offices for moments that matter.
New
Columbus, OH · On-site +1
$70K - $154K/yr
... and chatbot experiences. * Understanding of Application Lifecycle Management (ALM) and DevOps ... Remote roles will also have the opportunity to come together in our offices for moments that matter.
New
Reston, VA · On-site +1
$120K/yr
Hybrid or Remote Terms: Full Time Clearance: U.S. Citizenship Preferred; Ability to Obtain Public ... Tag Manager, DAP, ForeSee, Voice of Customer tools, Tableau, search analytics, or chatbot ...
Reston, VA · On-site +1
$120K/yr
Hybrid or Remote Terms: Full Time Clearance: U.S. Citizenship Preferred; Ability to Obtain Public ... Tag Manager, DAP, ForeSee, Voice of Customer tools, Tableau, search analytics, or chatbot ...
Reston, VA · On-site +1
Hybrid or Remote Terms: Full Time Clearance: U.S. Citizenship Preferred; Ability to Obtain Public ... Tag Manager, DAP, ForeSee, Voice of Customer tools, Tableau, search analytics, or chatbot ...
Quick apply
Reston, VA · On-site +1
Hybrid or Remote Terms: Full Time Clearance: U.S. Citizenship Preferred; Ability to Obtain Public ... Tag Manager, DAP, ForeSee, Voice of Customer tools, Tableau, search analytics, or chatbot ...
Columbus, OH · On-site +1
$70K - $154K/yr
... and chatbot experiences. * Understanding of Application Lifecycle Management (ALM) and DevOps ... Remote roles will also have the opportunity to come together in our offices for moments that matter.
New
Columbus, OH · On-site +1
$70K - $154K/yr
... and chatbot experiences. * Understanding of Application Lifecycle Management (ALM) and DevOps ... Remote roles will also have the opportunity to come together in our offices for moments that matter.
New
Cincinnati, OH · On-site +1
$70K - $154K/yr
... and chatbot experiences. * Understanding of Application Lifecycle Management (ALM) and DevOps ... Remote roles will also have the opportunity to come together in our offices for moments that matter.
New
Cincinnati, OH · On-site +1
$70K - $154K/yr
... and chatbot experiences. * Understanding of Application Lifecycle Management (ALM) and DevOps ... Remote roles will also have the opportunity to come together in our offices for moments that matter.
New
Detroit, MI · On-site +1
$70K - $154K/yr
... and chatbot experiences. * Understanding of Application Lifecycle Management (ALM) and DevOps ... Remote roles will also have the opportunity to come together in our offices for moments that matter.
New
Detroit, MI · On-site +1
$70K - $154K/yr
... and chatbot experiences. * Understanding of Application Lifecycle Management (ALM) and DevOps ... Remote roles will also have the opportunity to come together in our offices for moments that matter.
New
| Aspect | Remote Chatbot Manager | Remote Customer Support Specialist |
|---|---|---|
| Credentials | Experience in AI, chatbot platforms, and project management | Customer service skills, communication, and problem-solving |
| Work Environment | Oversees chatbot development and deployment, collaborates with tech teams | Handles customer inquiries via chat, email, or phone |
| Industry Usage | Tech, e-commerce, and service industries | Retail, telecom, and service sectors |
| Search & Comparison Intent | Understanding chatbot management roles and responsibilities | Customer support roles and daily tasks |
The Remote Chatbot Manager focuses on overseeing chatbot development, deployment, and optimization, often working with technical teams. In contrast, the Remote Customer Support Specialist directly interacts with customers to resolve issues. Both roles are vital in customer engagement but differ in responsibilities, skills, and work environment.

8.2
Based on 127 frontline employees who took The Breakroom Quiz
84th of 527 rated manufacturers
Are you passionate about leading the development of practical AI solutions that can scale across an enterprise environment?
At Corning, we are looking for a Lead AI Engineer to help guide the design, development, implementation, and support of AI-enabled applications, tools, agents, and integrations that support business needs across Corning Optical Communications.This role is part of our Digital & IT organization and is focused on leading technical direction for enterprise AI solutions through architecture, application development, Python, APIs, LLM-enabled solutions, Agile delivery, and platform integration.
This is not a pure research or model-training role. We are looking for a hands-on technical leader who can help guide AI Engineers and Senior AI Engineers while supporting scalable, maintainable, and business-focused AI capabilities.
What will you do?
-Lead the design, development, implementation, and support of AI-enabled applications, tools, agents, automations, and integrations.
Define technical direction, architecture, standards, and reusable patterns for enterprise AI solution delivery.
Guide AI Engineers and Senior AI Engineers across multiple AI initiatives, helping ensure quality, scalability, and supportability.
Partner with business and technical stakeholders to translate business needs into practical AI solutions.
Support the development of Python-based applications, APIs, JSON integrations, model-connected workflows, and LLM-enabled solutions.Lead or support chatbot, RAG, conversational AI, agentic AI, and AI assistant integration initiatives.
Help create user-friendly interfaces and application experiences for AI agents and tools.Apply Agile methodology to help organize work, manage priorities, and support delivery across the team.
Evaluate technical tradeoffs around scalability, performance, latency, cost, quality, supportability, and risk.
Mentor engineers and help grow the AI engineering capability within COC Digital & IT.
What do you need to have?
Bachelor’s degree in Computer Science, Software Engineering, Information Technology, Data Science, or a related technical discipline.
7+ years of relevant experience in software engineering, AI engineering, application development, platform engineering, automation, integration development, or related technical solution delivery.
Experience leading technical work, guiding engineers, coordinating projects, or providing architecture and technical direction.
Strong hands-on background with Python or strong technical understanding of Python-based development.
Experience working with APIs, JSON payloads, integrations, application development, and service-based solutions
Experience with AI-enabled applications, LLM-based solutions, chatbots, RAG solutions, agents, automations, or model-connected workflows.
Experience applying Agile methodology in technical delivery environments.
Ability to create technical vision, architecture, and implementation direction for complex solutions.
Strong communication skills with the ability to partner with technical teams, business stakeholders, and leadership.
Ability to mentor engineers and help improve engineering practices.
Advanced English communication skills.
What would be a plus?
Experience leading enterprise AI, GenAI, chatbot, RAG, or AI assistant initiatives.
Experience with MCP development or agentic AI solution patterns.
Experience with Databricks or Databricks Genie Spaces.
Experience with model-serving endpoints or managed AI services.
Experience with prompt engineering, orchestration patterns, or AI workflow automation.
Experience with tools such as ChatGPT, Claude, Copilot, Codex, or similar AI-assisted development tools.
Cloud experience with Azure, AWS, or GCP.Experience defining reusable architecture patterns, technical standards, or engineering governance.
Experience in manufacturing technology, enterprise software, automation, workflow platforms, internal productivity platforms, or cloud/data platform engineering.People management, technical lead, or project leadership experience
What should we offer?
Opportunity to help build and lead a growing AI engineering capability within Corning Optical Communications.
Exposure to modern AI technologies, LLM applications, AI agents, chatbot/RAG solutions, automation, and enterprise integrations.
A hybrid role based in Obispado, Monterrey, with most work expected to be remote and office presence as needed.
Opportunity to define technical direction, architecture, and standards for scalable enterprise AI solutions.
Ability to mentor engineers and influence how AI is adopted and scaled across the organization.
Career growth in AI technical leadership, enterprise architecture, AI platform enablement, and digital transformation.
More about us
Corning is one of the world’s leading innovators in glass, ceramic, and materials science. From the depths of the ocean to the farthest reaches of space, our technologies push the boundaries of what’s possible.At Corning, there are endless possibilities for making an impact. You can help connect the unconnected, drive the future of automobiles, transform at-home entertainment, and ensure the delivery of lifesaving medicines. And so much more.Come break through with us.Corning is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.