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Remote Chatbot Manager Jobs in Maryland (NOW HIRING)

We offer cloud based Helpdesk, Live Chat and Enterprise AI Chatbot solution. We offer competitive ... Ability to do demos and great presentations using Remote Online Meetings or Webinars Ability to ...

We offer cloud based Helpdesk, Live Chat and Enterprise AI Chatbot solution. We offer competitive ... Ability to do demos and great presentations using Remote Online Meetings or Webinars Ability to ...

Remote Chatbot Manager information

What is the difference between Remote Chatbot Manager vs Remote Customer Support Specialist?

AspectRemote Chatbot ManagerRemote Customer Support Specialist
CredentialsExperience in AI, chatbot platforms, and project managementCustomer service skills, communication, and problem-solving
Work EnvironmentOversees chatbot development and deployment, collaborates with tech teamsHandles customer inquiries via chat, email, or phone
Industry UsageTech, e-commerce, and service industriesRetail, telecom, and service sectors
Search & Comparison IntentUnderstanding chatbot management roles and responsibilitiesCustomer support roles and daily tasks

The Remote Chatbot Manager focuses on overseeing chatbot development, deployment, and optimization, often working with technical teams. In contrast, the Remote Customer Support Specialist directly interacts with customers to resolve issues. Both roles are vital in customer engagement but differ in responsibilities, skills, and work environment.

What are popular job titles related to Remote Chatbot Manager jobs in Maryland?

For Remote Chatbot Manager jobs in Maryland, the most frequently searched job titles are:

What cities in Maryland are hiring for Remote Chatbot Manager jobs?

Cities in Maryland with the most Remote Chatbot Manager job openings:

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 20 days ago


Job description

HappyFox is a fast growing SaaS customer support platform. At HappyFox, Inc. it is all about bringing the happiness quotient to support teams. We offer cloud based Helpdesk, Live Chat and Enterprise AI Chatbot solution. We offer competitive salaries and a high-energy work environment with opportunities to grow. To learn more about our company, visit our website at www.happyfox.com.


Responsibilities:

Selling HappyFox value proposition to inbound prospects
Engaging with C-level executives, IT Directors and Customer Support leaders and decision makers at prospective companies
Building relationship with stakeholders during and after the sales
Ability to understand current pain points of the business and deliver HappyFox solution
Provide consistent feedback to Product and Marketing team on customer expectations, preferences and appreciations

Requirements:

Ability to do demos and great presentations using Remote Online Meetings or Webinars
Ability to take deals to closure
Excellent clarity in communication
Consultative approach to successfully close complex sales cycles
Ability to quickly build rapport
Exhibit a consistent track record of top performance
Bring in positive-energy, strong work ethic, self-discipline and good time management skills
Experience selling SaaS products is required

Benefits:

Competitive pay (base + performance) with growth opportunity within the company
Casual and high energy work environment where you could see your ideas win
Health Insurance, Dental, Vision and Life Insurance
Paid Vacation

Employment Type: FULL_TIME