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Remote Chat Support Jobs in Oregon (NOW HIRING)

LHH US

Onboarding Support Specialist

Portland, OR · Remote

$24 - $28/hr

Respond promptly and professionally to field inquiries via email, Teams chat, phone calls, and the ... Experience working in a remote team environment preferred Preferred Systems Experience (not ...

Symbotic

Technical Support Administrator

OR · Remote

$25.96 - $35.96/hr

Ability to develop organized timelines based off chat transcripts and group calls. * Experience ... Experience with supporting systems remotely by connecting to various system types via Remote ...

LHH US

Onboarding Support Specialist

Portland, OR · Remote

$24 - $28/hr

Respond promptly and professionally to field inquiries via email, Teams chat, phone calls, and the ... Experience working in a remote team environment preferred Preferred Systems Experience (not ...

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Remote Chat Support information

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$15

$27

$47

How much do remote chat support jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for remote chat support in Oregon is $27.54, according to ZipRecruiter salary data. Most workers in this role earn between $20.34 and $30.00 per hour, depending on experience, location, and employer.

What is a Remote Chat Support job?

A Remote Chat Support job involves assisting customers via online chat, answering inquiries, resolving issues, and providing information about products or services. It requires strong typing skills, effective communication, and the ability to multitask. This role often involves working from home and may require specific software or tools provided by the employer.

What does a typical workday look like for someone in a Remote Chat Support role?

A typical day in Remote Chat Support involves managing multiple chat conversations, addressing customer questions, troubleshooting problems, and providing accurate information about products or services. You’ll often collaborate with other support agents or escalate complex issues to specialized teams when necessary. Most work is done independently, but there are regular team meetings, performance reviews, and ongoing training sessions to keep your knowledge up to date. Successfully managing a steady flow of inquiries while maintaining efficiency and professionalism is a key part of the role.

What are the key skills and qualifications needed to thrive in the Remote Chat Support position, and why are they important?

To thrive as a Remote Chat Support professional, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is often required. Strong problem-solving skills, patience, and the ability to multitask help individuals stand out in this role. These capabilities are crucial for efficiently resolving customer inquiries and maintaining high customer satisfaction in a remote environment.

What are the most commonly searched types of Chat Support jobs in Oregon? The most popular types of Chat Support jobs in Oregon are:
What are popular job titles related to Remote Chat Support jobs in Oregon? For Remote Chat Support jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Remote Chat Support jobs in Oregon look for? The top searched job categories for Remote Chat Support jobs in Oregon are:
What cities in Oregon are hiring for Remote Chat Support jobs? Cities in Oregon with the most Remote Chat Support job openings:
Remote Chat Support jobs near you
Infographic showing various Remote Chat Support job openings in Oregon as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $57,283 per year, or $27.5 per hour.

Onboarding Support Specialist

LHH US

Portland, OR • Remote

$24 - $28/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Job description

Overview
LHH Recruitment Solutions is currently seeking an Onboarding Support Specialist for a remote, temp-to-perm opportunity. This position is Monday through Friday, 8:00 AM to 5:00 PM supporting PST hours. Candidates must be able to work West Coast hours.
The Onboarding Support Specialist serves as a key operations partner to candidates, clients, and field colleagues, providing advanced support and expertise across candidate onboarding and general operations inquiries. This role requires someone who thrives in a fast-paced, customer-focused, and metrics-driven environment and is passionate about helping others.
This position requires a strong desire to learn and understand processes, exceptional customer service skills, and a high level of kindness and professionalism, along with the ability to collaborate effectively and resolve complex issues. You will play a critical role in supporting onboarding processes nationwide, managing escalations, and contributing to special projects that drive operational excellence.
Key Responsibilities
  • Manage high-volume candidate onboarding across multiple clients, ensuring accuracy, efficiency, and adherence to SLAs
  • Manage candidate onboarding through an electronic onboarding platform, ensuring all processes are completed accurately and within defined SLAs
  • Review and initiate pre-employment screenings in alignment with client agreements and operational requirements (including drug, credit, criminal, education, employment, MVR, health screenings, certifications, and more), including handling clearance and assisting with adjudication of results as needed
  • Ensure I-9 compliance for U.S. candidates by reviewing documentation and conducting virtual I-9 inspection calls with professionalism and a strong focus on candidate experience
  • Submit candidate and placement change requests as needed throughout the onboarding process
  • Review and validate placement details prior to submitting transactions for back-office approval within SLA guidelines
  • Monitor onboarding progress daily and proactively communicate with candidates and internal consultants to ensure timely completion
  • Serve as a liaison between candidates, field teams, and internal departments
  • Respond promptly and professionally to field inquiries via email, Teams chat, phone calls, and the Salesforce case queue, resolving day-to-day operational issues
  • Support escalations and contribute to special projects and additional initiatives as assigned
Qualifications
Education & Experience
  • Bachelor's degree or equivalent work experience required
  • Minimum 1 year of professional experience required
  • Experience in operations or the staffing industry preferred
  • Experience working in a remote team environment preferred
Preferred Systems Experience (not required)
  • Salesforce
  • Bullhorn
  • Vendor Management Systems (VMS)
  • Background screening platforms
Skills & Competencies
  • Strong verbal and written communication skills with the ability to engage professionally at all levels
  • Commitment to delivering excellent customer service to both internal and external stakeholders
  • Highly organized with the ability to manage multiple priorities in a fast-paced, metrics-driven environment
  • Strong problem-solving skills and the ability to use independent judgment to resolve complex or escalated issues
  • Resourceful and proactive in gathering information and driving solutions
  • Ability to collaborate effectively across teams and time zones
  • Technically proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook, Teams) with the ability to quickly learn new systems
  • Experience documenting and communicating processes and best practices
  • Strong relationship-building skills across business units and departments
  • Sound judgment in knowing when to escalate issues or seek support
Compensation & Benefits
This position is nonexempt and paid on an hourly basis. The pay range for this role is $24.00 - $28.00 per hour, depending on experience.
Pay Details: $24.00 to $28.00 per hour
Search managed by: Kelli Stone
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.