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Remote Chat Support Intern Jobs in Alabama (NOW HIRING)

Sage

Corporate Communications Intern

Birmingham, AL · On-site +1

Support the Global Corporate Communications department in maintaining social media channels ... Sage offers freedom and autonomy in your day-to-day with hybrid or remote work, depending on the ...

Sage

Corporate Communications Intern

Mobile, AL · On-site +1

Support the Global Corporate Communications department in maintaining social media channels ... Sage offers freedom and autonomy in your day-to-day with hybrid or remote work, depending on the ...

Sage

Support the Global Corporate Communications department in maintaining social media channels ... Sage offers freedom and autonomy in your day-to-day with hybrid or remote work, depending on the ...

Sage

Support the Global Corporate Communications department in maintaining social media channels ... Sage offers freedom and autonomy in your day-to-day with hybrid or remote work, depending on the ...

Sage

Corporate Communications Intern

Tuscaloosa, AL · On-site +1

Support the Global Corporate Communications department in maintaining social media channels ... Sage offers freedom and autonomy in your day-to-day with hybrid or remote work, depending on the ...

Sage

Corporate Communications Intern

Montgomery, AL · On-site +1

Support the Global Corporate Communications department in maintaining social media channels ... Sage offers freedom and autonomy in your day-to-day with hybrid or remote work, depending on the ...

Sage

Support the Global Corporate Communications department in maintaining social media channels ... Sage offers freedom and autonomy in your day-to-day with hybrid or remote work, depending on the ...

Sage

Corporate Communications Intern

Huntsville, AL · On-site +1

Support the Global Corporate Communications department in maintaining social media channels ... Sage offers freedom and autonomy in your day-to-day with hybrid or remote work, depending on the ...

Sage

Support the Global Corporate Communications department in maintaining social media channels ... Sage offers freedom and autonomy in your day-to-day with hybrid or remote work, depending on the ...

Sage

Support the Global Corporate Communications department in maintaining social media channels ... Sage offers freedom and autonomy in your day-to-day with hybrid or remote work, depending on the ...

Workiva

$21/hr

The Sales Analyst Intern supports various internal teams, including Sales, Finance, Accounting ... This internship is primarily a remote opportunity. However, if you are located near one of our ...

Workiva

$21/hr

The Sales Analyst Intern supports various internal teams, including Sales, Finance, Accounting ... This internship is primarily a remote opportunity. However, if you are located near one of our ...

Workiva

Spring 2027 Intern - Sales Analyst

Mobile, AL · On-site +1

$21/hr

The Sales Analyst Intern supports various internal teams, including Sales, Finance, Accounting ... This internship is primarily a remote opportunity. However, if you are located near one of our ...

Workiva

$22/hr

The Sales Analyst Intern supports various internal teams, including Sales, Finance, Accounting ... This internship is primarily a remote opportunity. However, if you are located near one of our ...

Workiva

$21/hr

The Sales Analyst Intern supports various internal teams, including Sales, Finance, Accounting ... This internship is primarily a remote opportunity. However, if you are located near one of our ...

Workiva

$22/hr

The Sales Analyst Intern supports various internal teams, including Sales, Finance, Accounting ... This internship is primarily a remote opportunity. However, if you are located near one of our ...

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Showing results 21-40

All JobsChat Support Intern JobsRemote Chat Support Intern JobsRemote Chat Support Intern Jobs in Alabama

Remote Chat Support Intern information

What is a remote chat support intern?

A Remote Chat Support Intern is an entry-level position where individuals provide customer service and assistance through online chat platforms. Interns typically respond to customer inquiries, help resolve issues, and provide information about products or services—all from a remote location. This role helps interns develop communication, problem-solving, and technical skills while gaining experience in a customer support environment. It’s often a paid or unpaid internship that serves as a stepping stone to more advanced roles in customer service or related fields.

What are the key skills and qualifications needed to thrive as a remote chat support intern?

To thrive as a Remote Chat Support Intern, you need excellent written communication skills, basic computer literacy, and typically a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and helpdesk software is often required. Strong problem-solving abilities, patience, and a customer-focused attitude are essential soft skills for this role. These skills ensure efficient, accurate, and positive customer interactions, which are critical for maintaining client satisfaction and company reputation.

What are some common challenges faced by remote chat support interns and how can they be managed?

Remote Chat Support Interns often encounter challenges such as managing multiple chat conversations simultaneously, maintaining clear communication without visual cues, and handling difficult customer interactions. To overcome these, it's crucial to develop strong multitasking skills, use canned responses effectively for efficiency, and practice empathy and patience in all communications. Regular feedback from supervisors and collaborating with experienced team members can also help interns quickly adapt and grow in the role.

What are the most commonly searched types of Remote Chat Support jobs in Alabama?

The most popular types of Remote Chat Support jobs in Alabama are:

What are popular job titles related to Remote Chat Support Intern jobs in Alabama?

For Remote Chat Support Intern jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Remote Chat Support Intern jobs in Alabama look for?

The top searched job categories for Remote Chat Support Intern jobs in Alabama are:

What cities in Alabama are hiring for Remote Chat Support Intern jobs?

Cities in Alabama with the most Remote Chat Support Intern job openings:

Remote Chat Support Intern jobs near you

Technical Support Operator - Remote

KnownHost LLC

Birmingham, AL • On-site, Remote

$30K - $40K/yr

Full-time

Medical, Dental, Vision, PTO

Posted 6 days ago

Job description

THIS IS WHO YOU ARE...
You are our front line in the battle for exceptional customer experience at the 24/7/365 help desk.
Ideally, you have experienced terrible web hosting customer service and have vowed that will never happen on your watch!
You are responsible for seeing that our customers have excellent customer service by doing what you do every day -> exceeding customer expectations.
WHAT DO WE NEED FROM YOU? Well, you should be customer focused, great under pressure, and ready to engage a problem with your superior analytic skills. Can you do several things at a time with amazing efficiency? Good! If you are a super ninja with web hosting applications and platforms -> we need to talk.
MORE ABOUT THE POSITION. These will be your primary responsibilities in your daily goal to fight bad web hosting:
Hiring for day shift employees CST.
Provide customers support via our 24/7 helpdesk.
Troubleshooting email delivery issues
Troubleshooting cPanel, Plesk, and DirectAdmin related issues
Troubleshooting DNS, FTP, SSL, Apache, and other service-related issues.
Ensuring customer satisfaction
You must know Linux like your favorite cheeseburger and fries' combo! Here are your other amazing attributes:
Must be customer-focused, and willing to do whatever it takes to resolve customer issues. Going above and beyond is the standard at KnownHost. Our customer reviews reflect this.
Excellent written English. Technical Support Operators currently primarily provide support over email, but may occasionally be asked to pitch in with live chat and phone support.
Must be familiar with Linux shell (bash), Apache, PHP, MySQL, email (POP3/IMAP/SMTP), FTP, DNS, and other standard web hosting applications and protocols.
Must be able to work under pressure when bad stuff happens and get the job done.
Multi-tasking is a must. KnownHost has a lot going on, and multiple brands.
Must be able to ask customers for complete error message or derive the context of their problem if they provide insufficient information.
Must have working knowledge of one of the following control panels, cPanel/WHM, Plesk, and DirectAdmin is required.
Knowledge of PHP, Python, Perl, and Ruby on Rail a bonus.
Working Knowledge of Iptables firewalls (CSF, APF, etc.)
Common customer website apps, like Drupal, WordPress, MediaWiki, Magento, ZenCart, etc
MySQL commands for support or troubleshooting, like importing/dumping a database, simple SELECT statements or "SHOW PROCESSLIST"
WHY IS KNOWNHOST THE RIGHT FIT FOR YOU? We are seeking extraordinary people in a world of mediocrity. You must live and breathe web hosting. To attract and retain top-level talent, we are prepared to treat you like a VIP.
With plush benefits, paid vacation time, and competitive pay, we believe that KnownHost can be your next home away from home. Here is how we let you know that you are valued on our red carpet:
  • Competitive pay between $14 to $20 per hour (depending on experience)
  • Comprehensive health, dental, and vision insurance plans (US only)
  • Flexible scheduling, & paid vacation benefits.
  • A variety of other perks and benefits

All our positions are full-time employment, so we expect KnownHost to be your only hosting related job.
All you should do is know your field from every position, pass the background/ drug test, and let us do the rest!
Apply today and let us get to know you!

Apply