ZipRecruiter

Log In

2

Remote Chat Support Agent Jobs in Springfield, MA

Loyal Benefit Group

Be Seen First

Life Insurance Agent- Free Leads + Elite Training

Hartford, CT · Remote

$80K - $150K/yr

Learn more by going to At Loyal Insurance , we operate ahead of the curve in remote final expense sales. Individuals step into the industry with, structured training, support and LIVE SALES Coaching.

The Hartford

AVP Applied AI

Hartford, CT · On-site +1

... support complex risks, bespoke products, and profitable growth across specialty markets ... This role can have a Hybrid or Remote work schedule. Candidates who live near one of our office ...

previous pagenext page

Showing results 21-40

All JobsChat Support Agent JobsRemote Chat Support Agent JobsRemote Chat Support Agent Jobs in Springfield, MA

Remote Chat Support Agent information

See Springfield, MA salary details

$10

$19

$30

How much do remote chat support agent jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for remote chat support agent in Springfield, MA is $19.00, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $21.78 per hour, depending on experience, location, and employer.

What is a remote chat support agent?

A Remote Chat Support Agent assists customers by answering questions, troubleshooting issues, and providing support through online chat platforms. They typically work from home and communicate with customers via text-based messaging rather than phone calls. This role requires strong written communication skills, problem-solving abilities, and familiarity with the company’s products or services. Agents may handle multiple conversations at once and use scripts or knowledge bases to provide accurate responses.

What does a remote chat support agent do?

A typical day for a Remote Chat Support Agent involves responding to customer inquiries via live chat, addressing concerns, troubleshooting issues, and documenting interactions in the company's support platform. Agents often manage multiple chat conversations simultaneously while meeting response time and customer satisfaction targets. They may collaborate with team members and supervisors virtually, escalate complex issues as needed, and participate in regular training sessions to stay updated on products or services. The role is generally structured with set shifts, but offers flexibility in work location, making it a popular choice for those seeking remote opportunities.

What are popular job titles related to Remote Chat Support Agent jobs in Springfield, MA?

For Remote Chat Support Agent jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Remote Chat Support Agent jobs in Springfield, MA look for?

The top searched job categories for Remote Chat Support Agent jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Remote Chat Support Agent jobs?

Cities near Springfield, MA with the most Remote Chat Support Agent job openings:

Remote Chat Support Agent jobs near you
Infographic showing various Remote Chat Support Agent job openings in Springfield, MA as of August 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 11% In-person, and 89% Remote job distribution, with an average salary of $39,525 per year, or $19 per hour.

Sr. Transaction Coordinator - Remote or Hybrid

Cushman & Wakefield

Hartford, CT • On-site, Remote

$65K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 11 days ago

Cushman & Wakefield rating

7.4

Company rating: 7.4 out of 10

Based on 159 frontline employees who took The Breakroom Quiz

112th of 204 rated real estate companies

Job description

Job Title

Sr. Transaction Coordinator - Remote or Hybrid

Job Description Summary

Provides operational coordination to C&W transactions management professionals who are supporting a client's dispersed portfolio of real estate locations around the world.

Job Description

Responsibilities:

Provide exceptional client service at all levels, internally and externally

Track and report upcoming lease expirations and other critical dates

Manage smaller transactions and associated parties, i.e. Brokers

Provide support to the transactions team with any documentation required to be used during the transaction management process, including new leases, renewals, purchases, sales, subleases, options, etc.

Prepare negotiation summaries/RFP comparison matrixes

Gather data and real estate market information from research and brokers

Assist in the preparation of market and demographic information for use in presentations and meetings, speak to market information

Coordinate financial analysis

Draft and/or comment on RFP's and LOI's

Draft and process all requests for service or client Initiation documents

Draft and process all Co-Broker and agent engagement letters

Facilitate commission invoicing

Input commission information into C&W revenue reporting system

Assist with reporting functions:

Closing/Value-add reports

Negotiation summaries/RFP comparison matrixes

KPI tracking

Fusion/CoStar/REFLEX or other TM Technology updates and document uploads

Portfolio reporting (e.g. data manipulation, spreadsheet formatting) for both C&W and client

Other administrative client reporting duties that can better managed by C&W

Handle general administrative duties (e.g. copy/fax, light phone support, correspondence as needed, departmental support, etc.)

Process paperwork (e.g. blue-backed documents for signature, ensure proper distribution once documents are fully executed, act as a liaison between Real Estate, Lease Administration and Facility Management)

Review and understand broker market surveys and deliverables prior to client delivery

Complete Portfolio reporting (e.g. data manipulation, spreadsheet formatting) for client(s)

Coordinate client feedback questionnaires/surveys

Ensure and manage the quality and timeliness of transaction information entered into all databases

Prepare transaction communication tools and packages for management for internal approval process

REQUIREMENTS
Must obtain and hold state real estate salesperson license
Ability to read and understand commercial real estate transaction documents, such as a lease, purchase & sale agreement, sublease agreement, SNDA, estoppel, assignment agreement, etc.
2+ years real estate experience in transaction management or corporate real estate


Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.
The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate's experience and qualifications.
The company will not pay less than minimum wage for this role.
The compensation for the position is: $ 55,250.00 - $65,000.00Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or emailAccommodations@cushwake.com. Please refer to the job title and job location when you contact us.

INCO: "Cushman & Wakefield"

What Cushman & Wakefield employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply