Boston, MA · Remote
$30 - $50/hr
Remote Job Type: Contractor Pay: $20-$35/hour Job Overview We are seeking an experienced Travel Agent to support travel-related projects by providing expert guidance on travel planning, customer ...
Quick apply
Boston, MA · Remote
$30 - $50/hr
Remote Job Type: Contractor Pay: $20-$35/hour Job Overview We are seeking an experienced Travel Agent to support travel-related projects by providing expert guidance on travel planning, customer ...
Boston, MA · Remote
$30 - $50/hr
Remote Job Type: Contractor Pay: $20-$35/hour Job Overview We are seeking an experienced Travel Agent to support travel-related projects by providing expert guidance on travel planning, customer ...
Quick apply
Boston, MA · Remote
$30 - $50/hr
Remote Job Type: Contractor Pay: $20-$35/hour Job Overview We are seeking an experienced Travel Agent to support travel-related projects by providing expert guidance on travel planning, customer ...
Boston, MA · Remote
$60K - $110K/yr
Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling Earn strong first-year ... These tools support and do not replace human decision-making. By applying, you consent to the ...
Quick apply
Boston, MA · Remote
$60K - $110K/yr
Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling Earn strong first-year ... These tools support and do not replace human decision-making. By applying, you consent to the ...
Guide members and field personnel through troubleshooting steps via phone, chat, video, and remote support tools * Escalate complex technical issues to Level 2 support or engineering teams when ...
Guide members and field personnel through troubleshooting steps via phone, chat, video, and remote support tools * Escalate complex technical issues to Level 2 support or engineering teams when ...
Boston, MA · On-site +1
$180K/yr
Remote Work Sales Agent Must be authorized to work in the US, no work visas offered at this time ... We prioritize work-life balance and provide the necessary support and resources for your success.
Boston, MA · On-site +1
$180K/yr
Remote Work Sales Agent Must be authorized to work in the US, no work visas offered at this time ... We prioritize work-life balance and provide the necessary support and resources for your success.
Boston, MA · Remote
$80K - $120K/yr
Comprehensive training and licensing support are provided. Key Responsibilities * Conduct virtual ... What We Offer * 100% remote work with a flexible schedule. * Commission income and performance ...
Quick apply
Boston, MA · Remote
$80K - $120K/yr
Comprehensive training and licensing support are provided. Key Responsibilities * Conduct virtual ... What We Offer * 100% remote work with a flexible schedule. * Commission income and performance ...
Boston, MA · Remote
$180K/yr
Remote Work Sales Agent Must be authorized to work in the US, no work visas offered at this time ... We prioritize work-life balance and provide the necessary support and resources for your success.
Boston, MA · Remote
$180K/yr
Remote Work Sales Agent Must be authorized to work in the US, no work visas offered at this time ... We prioritize work-life balance and provide the necessary support and resources for your success.
Boston, MA · Remote
$17.50 - $23.75/hr
... support throughout the customer experience, and help ensure exceptional service standards are ... Respond to customer inquiries via phone, email, chat, and online platforms * Provide accurate ...
Boston, MA · Remote
$17.50 - $23.75/hr
... support throughout the customer experience, and help ensure exceptional service standards are ... Respond to customer inquiries via phone, email, chat, and online platforms * Provide accurate ...
Boston, MA · Remote
$30K - $75K/yr
... support throughout the customer experience, and help ensure exceptional service standards are ... Respond to customer inquiries via phone, email, chat, and online platforms * Provide accurate ...
Quick apply
Boston, MA · Remote
$30K - $75K/yr
... support throughout the customer experience, and help ensure exceptional service standards are ... Respond to customer inquiries via phone, email, chat, and online platforms * Provide accurate ...
Boston, MA · On-site +1
$72K - $75K/yr
Our interview process is always a combination of a phone and video interviews; a job offer will never be extended via online chat. Supporting Strategies is deeply committed to creating a diverse and ...
Boston, MA · On-site +1
$72K - $75K/yr
Our interview process is always a combination of a phone and video interviews; a job offer will never be extended via online chat. Supporting Strategies is deeply committed to creating a diverse and ...
Boston, MA · On-site +1
$18.50 - $24.50/hr
Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others
Boston, MA · On-site +1
$18.50 - $24.50/hr
Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others
MA · Remote
... supporting similar objectives for the direct sales team. Agent strategy will be the primary objective for the position for the first 12-18 months. This is a fully remote position based in the United ...
New
MA · Remote
... supporting similar objectives for the direct sales team. Agent strategy will be the primary objective for the position for the first 12-18 months. This is a fully remote position based in the United ...
New
... supporting similar objectives for the direct sales team. Agent strategy will be the primary objective for the position for the first 12-18 months. This is a fully remote position based in the United ...
New
... supporting similar objectives for the direct sales team. Agent strategy will be the primary objective for the position for the first 12-18 months. This is a fully remote position based in the United ...
New
Framingham, MA · Remote
$23 - $27/hr
This is a great opportunity for someone who enjoys supporting clients, managing details, and ... Respond to client inquiries via email, phone, and chat in a timely manner * Coordinate service ...
Quick apply
Framingham, MA · Remote
$23 - $27/hr
This is a great opportunity for someone who enjoys supporting clients, managing details, and ... Respond to client inquiries via email, phone, and chat in a timely manner * Coordinate service ...
MA · Remote
... supporting similar objectives for the direct sales team. Agent strategy will be the primary objective for the position for the first 12-18 months. This is a fully remote position based in the United ...
New
MA · Remote
... supporting similar objectives for the direct sales team. Agent strategy will be the primary objective for the position for the first 12-18 months. This is a fully remote position based in the United ...
New
... supporting similar objectives for the direct sales team. Agent strategy will be the primary objective for the position for the first 12-18 months. This is a fully remote position based in the United ...
New
... supporting similar objectives for the direct sales team. Agent strategy will be the primary objective for the position for the first 12-18 months. This is a fully remote position based in the United ...
New
Boston, MA · Remote
$60K - $85K/yr
Manage multiple points of connect (email, phone, case, chat) and multiple cases and/or projects ... Experience partnering across global teams and/or working in a distributed remote environment is a ...
Quick apply
Boston, MA · Remote
$60K - $85K/yr
Manage multiple points of connect (email, phone, case, chat) and multiple cases and/or projects ... Experience partnering across global teams and/or working in a distributed remote environment is a ...
Boston, MA · Remote
$80 - $100/hr
Remote Job Overview We are seeking experienced AI Coding Agent Users to support a project focused on improving real-world AI coding capabilities. You will document and evaluate how AI coding tools ...
Quick apply
Boston, MA · Remote
$80 - $100/hr
Remote Job Overview We are seeking experienced AI Coding Agent Users to support a project focused on improving real-world AI coding capabilities. You will document and evaluate how AI coding tools ...
Boston, MA · Remote
$80 - $100/hr
Remote Job Overview We are seeking experienced AI Coding Agent Users to support a project focused on improving real-world AI coding capabilities. You will document and evaluate how AI coding tools ...
Quick apply
Boston, MA · Remote
$80 - $100/hr
Remote Job Overview We are seeking experienced AI Coding Agent Users to support a project focused on improving real-world AI coding capabilities. You will document and evaluate how AI coding tools ...
Design, configure, and optimize Amazon Connect contact flows for voice, chat, SMS, and omni-channel ... Collaborate with business teams to automate workflows (lead management, support tickets, call ...
Quick apply
Design, configure, and optimize Amazon Connect contact flows for voice, chat, SMS, and omni-channel ... Collaborate with business teams to automate workflows (lead management, support tickets, call ...
$11.40 - $13.32
5% of jobs
$13.32 - $15.23
13% of jobs
$16.09 is the 25th percentile. Wages below this are outliers.
$15.23 - $17.14
16% of jobs
The median wage is $18.62 / hr.
$17.14 - $19.05
21% of jobs
$19.05 - $20.96
18% of jobs
$21.58 is the 75th percentile. Wages above this are outliers.
$20.96 - $22.88
7% of jobs
$22.88 - $24.79
7% of jobs
$24.79 - $26.70
5% of jobs
$26.70 - $28.61
2% of jobs
$28.61 - $30.53
3% of jobs
$30.53 - $32.44
2% of jobs
$11
$20
$32
A Remote Chat Support Agent assists customers by answering questions, troubleshooting issues, and providing support through online chat platforms. They typically work from home and communicate with customers via text-based messaging rather than phone calls. This role requires strong written communication skills, problem-solving abilities, and familiarity with the company’s products or services. Agents may handle multiple conversations at once and use scripts or knowledge bases to provide accurate responses.
A typical day for a Remote Chat Support Agent involves responding to customer inquiries via live chat, addressing concerns, troubleshooting issues, and documenting interactions in the company's support platform. Agents often manage multiple chat conversations simultaneously while meeting response time and customer satisfaction targets. They may collaborate with team members and supervisors virtually, escalate complex issues as needed, and participate in regular training sessions to stay updated on products or services. The role is generally structured with set shifts, but offers flexibility in work location, making it a popular choice for those seeking remote opportunities.
The top searched job categories for Remote Chat Support Agent jobs in Wakefield, MA are:
Cities near Wakefield, MA with the most Remote Chat Support Agent job openings:
$30 - $50/hr
Full-time
Posted 28 days ago
Location: Remote
Job Type: Contractor
Pay: $20–$35/hour
We are seeking an experienced Travel Agent to support travel-related projects by providing expert guidance on travel planning, customer service, booking processes, and sales strategies.
Key ResponsibilitiesAssist with travel planning and itinerary development.
Provide excellent customer service and resolve travel-related queries.
Review and improve travel booking processes and communication.
Develop travel scenarios and recommend suitable travel solutions.
Apply effective sales and negotiation techniques.
Collaborate with project teams and provide clear, accurate documentation.
Customer Service
Travel Planning & Scheduling
Reading Comprehension
Sales & Negotiation
Strong Written & Verbal Communication
Attention to Detail
5+ years of experience as a Travel Agent or in a related travel consultancy role.
Strong knowledge of travel booking processes, destinations, and industry trends.
Excellent problem-solving and customer relationship management skills.
Experience handling diverse customer requirements and resolving travel-related issues.
