Remote Chat Support Agent Jobs in Wakefield, MA (NOW HIRING)

We are seeking dedicated and licensed Independent Clinical Social Workers (LICSW) to provide remote mental health counseling services to adults facing emotional challenges. This full-time role, offered by Gotham Enterprises Ltd, allows you to contribute your expertise from the comfort of your home while enjoying a flexible work-life balance. With a competitive salary range of USD 90,000 – 104,000 annually, this position not only supports our growing client base but also offers you a unique opportunity to thrive professionally and personally.

Gotham Enterprises Ltd is a dedicated provider of comprehensive mental health services, committed to improving the quality of life for individuals in need. Our clinic operates as a community health resource in Salem, Massachusetts, and we pride ourselves on offering a supportive environment for both our clients and our providers. Our mission is to make professional mental health care accessible and effective, adapting to the needs of our diverse patient population.

This role is fully remote, allowing for a flexible schedule that you set according to your lifestyle and professional commitments. As part of a growing team of mental health professionals, you will have immediate access to a comprehensive support network, enabling you to focus on providing excellent patient care without the burden of administrative tasks. We ensure minimal paperwork by managing all client intake processes, documentation, and billing needs through our advanced counselor dashboard.

• Conduct one-on-one counseling sessions with clients via secure video chat, adapting your approach to meet their individual needs.
• Thoroughly assess clients' emotional and mental health by evaluating their symptoms and histories, with an emphasis on conditions such as anxiety, grief, and stress.
• Develop tailored treatment plans using effective solution-based methodologies, applying your clinical expertise to foster client growth.
• Monitor client progress regularly and adjust treatment plans as necessary to ensure optimal results and the development of positive coping mechanisms.
• Facilitate discussions that encourage clients to explore their emotions deeply, enhancing their insight and understanding of their relationships.

Your primary focus will be on stable adults seeking support for a variety of emotional struggles. Clients are pre-screened to ensure they are suitable for remote therapy, allowing you to address their needs without the risk associated with more acute cases. This controlled environment will enable you to make meaningful, lasting impacts on your clients' mental health journeys.

• Master’s degree in Social Work, Psychology, Marriage and Family Therapy, or Mental Health Counseling.
• Current Licensed Independent Clinical Social Worker (LICSW) certification without any limitations or disciplinary actions.
• Strong computer literacy and comfort with digital counseling platforms.

• Experience in providing remote therapy services is highly valued.
• Professional knowledge in emotional and mental health disorders and treatment modalities.
• Exceptional communication and interpersonal skills that enhance client relationships.

• Attractive sign-on bonus upon joining the team.
• Competitive salary between USD 90,000 – 104,000 based on hours worked, emphasizing full-time commitment (30+ hours per week).
• Monthly healthcare stipend for full-time counselors to support your well-being.
• Direct deposit of your earnings on a weekly basis for reliable financial management.

As part of our team, you will have access to continuous professional development and training opportunities. Our culture encourages growth, and we prioritize mentoring our team members to advance their careers within the mental health field. With a rapidly growing client base, the potential for expanding your practice is significant, allowing you to scale your professional ambitions in a supportive environment.

By joining Gotham Enterprises Ltd, you will be part of a mission-driven organization dedicated to making a real difference in clients' lives. We provide all referrals, managing your client load efficiently, so you can focus entirely on care rather than marketing and administrative burdens. This is a unique opportunity to integrate your professional skills into a fulfilling career designed to promote both client and counselor satisfaction.

If you are ready to take the next step in your career and contribute to a supportive, community-focused mental health practice, we invite you to apply today. Please submit your resume and relevant credentials to join our growing team of professionals committed to changing lives.