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Remote Chat Support Agent Jobs in Raleigh, NC (NOW HIRING)

Pioneer Agency

Insurance Agent

Chapel Hill, NC · Remote

$50K - $75K/yr

No prior licensing is necessary, as we will support you through the licensing process. Key ... Remote work opportunities with flexible scheduling to fit your lifestyle. * Competitive commission ...

Pioneer Agency

Insurance Agent

Chapel Hill, NC · Remote

$50K - $75K/yr

Provide ongoing support to clients and maintain positive relationships * Manage leads and follow up ... Remote work opportunity with flexible scheduling * Competitive commission structure with bonus ...

Kimbrell Agency

Life Insurance Agent

Chapel Hill, NC · Remote

$50K - $100K/yr

Kimbrell Agency Remote Employment Type: Contractor Compensation $50,000 to $100,000 per year (plus ... Let's be real--most agencies are desperate to hire anyone with a pulse, offer minimal support, and ...

Kobie Marketing

AI Engineer

Raleigh, NC · Remote

As a remote-first organization headquartered in St. Petersburg, Florida, Kobie values meaningful in ... We're building an internal agent platform on Amazon AgentCore that automates analyst workflows ...

ABB

Utility Sales Support

Cary, NC · Remote

$17.75 - $23.25/hr

Additionally, the role will expand to support activities at our agent accounts. While this is a remote position, candidates must be located in the United States. You will be mainly accountable for:

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All JobsChat Support Agent JobsRemote Chat Support Agent JobsRemote Chat Support Agent Jobs in Raleigh, NC

Remote Chat Support Agent information

See Raleigh, NC salary details

$10

$18

$29

How much do remote chat support agent jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for remote chat support agent in Raleigh, NC is $18.54, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $21.25 per hour, depending on experience, location, and employer.

What is a remote chat support agent?

A Remote Chat Support Agent assists customers by answering questions, troubleshooting issues, and providing support through online chat platforms. They typically work from home and communicate with customers via text-based messaging rather than phone calls. This role requires strong written communication skills, problem-solving abilities, and familiarity with the company’s products or services. Agents may handle multiple conversations at once and use scripts or knowledge bases to provide accurate responses.

What does a remote chat support agent do?

A typical day for a Remote Chat Support Agent involves responding to customer inquiries via live chat, addressing concerns, troubleshooting issues, and documenting interactions in the company's support platform. Agents often manage multiple chat conversations simultaneously while meeting response time and customer satisfaction targets. They may collaborate with team members and supervisors virtually, escalate complex issues as needed, and participate in regular training sessions to stay updated on products or services. The role is generally structured with set shifts, but offers flexibility in work location, making it a popular choice for those seeking remote opportunities.

Are remote chat support agent jobs legit?

Remote chat support agent jobs are legitimate positions offered by many companies to handle customer inquiries via online chat platforms. These roles typically require good communication skills, basic computer knowledge, and sometimes specific training or certifications. However, job seekers should be cautious of scams and verify the employer's credibility before applying or sharing personal information.

How do I become a remote chat support agent?

To become a remote chat support agent, you typically need strong communication skills, basic computer proficiency, and familiarity with customer service software or live chat platforms. Many employers require a high school diploma or equivalent, and some may prefer prior customer service experience or relevant certifications. Training is often provided by the employer to familiarize new agents with company policies and tools.

How much do remote chat support agents get paid?

Remote chat support agents typically earn between $12 and $20 per hour, depending on experience, company, and location. Some roles offer additional benefits such as flexible schedules and training in customer service tools. Salaries can vary based on industry and whether the position is full-time or part-time.

What are popular job titles related to Remote Chat Support Agent jobs in Raleigh, NC?

For Remote Chat Support Agent jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Remote Chat Support Agent jobs in Raleigh, NC look for?

The top searched job categories for Remote Chat Support Agent jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Remote Chat Support Agent jobs?

Cities near Raleigh, NC with the most Remote Chat Support Agent job openings:

Remote Chat Support Agent jobs near you
Infographic showing various Remote Chat Support Agent job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $38,557 per year, or $18.5 per hour.

Insurance Agent

Pioneer Agency

Chapel Hill, NC • Remote

$50K - $75K/yr

Other

Medical, Life, Retirement

Re-posted 3 days ago

Job description

We are a fast-growing insurance agency dedicated to providing individuals and families with life, health, and retirement insurance solutions. We are seeking motivated individuals who are eager to build a rewarding career in the insurance industry. No prior licensing is necessary, as we will support you through the licensing process.

Key Responsibilities:

  • Consult with clients to assess their insurance needs and develop tailored solutions.
  • Present and recommend a range of insurance products, including Life, Health, and Retirement options.
  • Provide ongoing support to clients, fostering and maintaining positive relationships.
  • Manage leads and follow up with potential clients (training will be provided).
  • Stay informed about industry standards, trends, and compliance requirements.

What We Offer:

  • Step-by-step assistance with licensing if you are not currently licensed.
  • Comprehensive training and mentorship to ensure your success.
  • Remote work opportunities with flexible scheduling to fit your lifestyle.
  • Competitive commission structure with bonus potential based on performance.
  • Opportunities for career advancement in a supportive, team-focused environment.

Qualifications:

  • High school diploma or equivalent (required).
  • Strong communication and interpersonal skills.
  • Self-motivated with a strong desire to learn and grow.
  • Basic computer skills.
  • No prior insurance experience is necessary; training will be provided.

Work Location: Remote

Schedule: Flexible hours; set your own schedule.

If you are driven, coachable, and ready to embark on a new career path, we encourage you to consider this opportunity.