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Remote Chat Support Agent Jobs in Raleigh, NC (NOW HIRING)

Promoted2

Remote Insurance Agent

Durham, NC · Remote

$60K - $110K/yr

Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling Earn strong first-year ... These tools support and do not replace human decision-making. By applying, you consent to the ...

TEKsystems

Email Customer Service Reps

Raleigh, NC · Remote

$16/hr

This role is 90% email customer service and 10% chat. This team will specifically supporting Canada ... remote position. Application Deadline This position is anticipated to close on Aug 19, 2026. About ...

Liveops

Remote Customer Service Agent

Raleigh, NC · Remote

$15 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... virtual customer service support for a variety of client programs across industries. This ...

Liveops

Remote Customer Service Agent

Durham, NC · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... virtual customer service support for a variety of client programs across industries. This ...

Liveops

Remote Customer Service Agent

Chapel Hill, NC · Remote

$13.25 - $17.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... virtual customer service support for a variety of client programs across industries. This ...

Liveops

Remote Customer Service Agent

Cary, NC · Remote

$14.25 - $19.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... virtual customer service support for a variety of client programs across industries. This ...

Liveops

Remote Customer Service Agent

Wake Forest, NC · Remote

$13.25 - $17.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... virtual customer service support for a variety of client programs across industries. This ...

Liveops

Remote Customer Service Agent

Apex, NC · Remote

$11.75 - $15.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... virtual customer service support for a variety of client programs across industries. This ...

TEKsystems

Remote ISP Support Technician

Raleigh, NC · Remote

$15.50/hr

Respond to and resolve a high volume of IT support requests via phone, email, or chat, including ... Fully remote candidates will also be considered. Job Type & Location This is a Contract to Hire ...

TEKsystems

Remote ISP Support Technician

Raleigh, NC · Remote

$15.50/hr

Respond to and resolve a high volume of IT support requests via phone, email, or chat, including ... Fully remote candidates will also be considered. Job Type & Location This is a Contract to Hire ...

ForgeFit

Remote Customer Service Specialist

Raleigh, NC · On-site +1

$16.50 - $21.75/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

The McCrimmon Agency

Life Insurance Sales Agent

Raleigh, NC · On-site +1

$30K - $160K/yr

Remote work with flexible hours * Full-time or part-time options * Training and mentorship provided ... Licensing costs are the responsibility of the Sales Agent, but we provide support and guidance ...

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All JobsChat Support Agent JobsRemote Chat Support Agent JobsRemote Chat Support Agent Jobs in Raleigh, NC

Remote Chat Support Agent information

See Raleigh, NC salary details

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How much do remote chat support agent jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for remote chat support agent in Raleigh, NC is $18.54, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $21.25 per hour, depending on experience, location, and employer.

What is a remote chat support agent?

A Remote Chat Support Agent assists customers by answering questions, troubleshooting issues, and providing support through online chat platforms. They typically work from home and communicate with customers via text-based messaging rather than phone calls. This role requires strong written communication skills, problem-solving abilities, and familiarity with the company’s products or services. Agents may handle multiple conversations at once and use scripts or knowledge bases to provide accurate responses.

What does a remote chat support agent do?

A typical day for a Remote Chat Support Agent involves responding to customer inquiries via live chat, addressing concerns, troubleshooting issues, and documenting interactions in the company's support platform. Agents often manage multiple chat conversations simultaneously while meeting response time and customer satisfaction targets. They may collaborate with team members and supervisors virtually, escalate complex issues as needed, and participate in regular training sessions to stay updated on products or services. The role is generally structured with set shifts, but offers flexibility in work location, making it a popular choice for those seeking remote opportunities.

Are remote chat support agent jobs legit?

Remote chat support agent jobs are legitimate positions offered by many companies to handle customer inquiries via online chat platforms. These roles typically require good communication skills, basic computer knowledge, and sometimes specific training or certifications. However, job seekers should be cautious of scams and verify the employer's credibility before applying or sharing personal information.

How do I become a remote chat support agent?

To become a remote chat support agent, you typically need strong communication skills, basic computer proficiency, and familiarity with customer service software or live chat platforms. Many employers require a high school diploma or equivalent, and some may prefer prior customer service experience or relevant certifications. Training is often provided by the employer to familiarize new agents with company policies and tools.

How much do remote chat support agents get paid?

Remote chat support agents typically earn between $12 and $20 per hour, depending on experience, company, and location. Some roles offer additional benefits such as flexible schedules and training in customer service tools. Salaries can vary based on industry and whether the position is full-time or part-time.

What are popular job titles related to Remote Chat Support Agent jobs in Raleigh, NC?

For Remote Chat Support Agent jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Remote Chat Support Agent jobs in Raleigh, NC look for?

The top searched job categories for Remote Chat Support Agent jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Remote Chat Support Agent jobs?

Cities near Raleigh, NC with the most Remote Chat Support Agent job openings:

Remote Chat Support Agent jobs near you
Infographic showing various Remote Chat Support Agent job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $38,557 per year, or $18.5 per hour.

Remote Insurance Agent

Promoted2

Durham, NC • Remote

$60K - $110K/yr

Contractor

Posted 21 days ago

Job description

Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling

Earn strong first-year income with full training and qualified leads provided - join a fast-growing national financial services organization with unlimited earning potential.

About the Company

We're a national financial services organization helping families achieve long-term financial freedom through life insurance and investment protection. Built on integrity, transparency, and opportunity. Recognized among top producers for major IUL carriers nationwide - empowering agents to earn more without cold calling or lead generation.

We provide all tools, comprehensive training, proven scripts, and mentorship needed to build a successful career.

Role Overview

Remote Insurance Sales Agent - meet virtually with pre-qualified leads who requested information. Educate clients, present tailored solutions, and help families secure their futures - 100% from home. 1099 independent contractor role ideal for self-motivated individuals seeking control over income and schedule.

Responsibilities
  • Conduct virtual consultations with pre-qualified clients (no cold calling)
  • Present customized insurance and financial protection solutions
  • Manage client pipeline using our CRM system
  • Follow up to ensure satisfaction and policy retention
  • Attend team meetings, mentorship sessions, and ongoing training
  • Build scalable income through leadership and overrides
Qualifications

Required

  • Valid life insurance license (or willing to obtain - licensing guidance provided)
  • Strong communication and presentation skills
  • Self-motivated, coachable, goal-oriented
  • Eligible to work in the U.S.
  • Reliable high-speed internet and video conferencing setup

Preferred

  • Prior experience in sales, customer service, or financial services
  • Background in remote or independent contracting roles
  • Leadership or team-building experience
Compensation and Benefits

First year:$60,000-$110,000+

Long-term potential:$90,000-$250,000+

1099 independent contractor - uncapped commissions, team overrides, production bonuses, renewals starting at 1.75% from day one.

Key Benefits

  • Flexible fully remote schedule
  • Free pre-qualified appointments provided weekly (avg 6-10)
  • Comprehensive training, scripts, and one-on-one mentorship
  • Leadership advancement and team-building opportunities
  • No lead costs plus No cold calling
How to Apply

Ready to take control of your career and income? Apply today to start your interview process this week and join one of the fastest-growing teams in financial services.

Compliance Statement

We are an Equal Opportunity recruiter and welcome applicants from all backgrounds without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. We may use automated tools, including artificial intelligence (AI), to screen and assess candidates. These tools support and do not replace human decision-making. By applying, you consent to the collection and use of your personal information for recruitment purposes in accordance with applicable data protection laws. (US only) 1099=independent contractor, not employee. Employment may be at-will per state law. Contact us for accommodations. All applications confidential.