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Remote Chat Support Agent Jobs in Raleigh, NC (NOW HIRING)

Liveops

Remote Customer Service Agent

Wake Forest, NC · Remote

$13.25 - $17.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... virtual customer service support for a variety of client programs across industries. This ...

Liveops

Remote Customer Service Agent

Raleigh, NC · Remote

$15 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... virtual customer service support for a variety of client programs across industries. This ...

Liveops

Remote Customer Service Agent

Durham, NC · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... virtual customer service support for a variety of client programs across industries. This ...

Liveops

Remote Customer Service Agent

Apex, NC · Remote

$11.75 - $15.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... virtual customer service support for a variety of client programs across industries. This ...

Liveops

Remote Customer Service Agent

Chapel Hill, NC · Remote

$13.25 - $17.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... virtual customer service support for a variety of client programs across industries. This ...

Liveops

Remote Customer Service Agent

Cary, NC · Remote

$14.25 - $19.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... virtual customer service support for a variety of client programs across industries. This ...

Pioneer Agency

Insurance Agent

Chapel Hill, NC · Remote

$50K - $75K/yr

Remote work opportunities with flexible scheduling to support work-life balance. * Competitive ... Clear opportunities for advancement, including pathways to senior agent roles and leadership ...

Roethlisberger Life Group

Be Seen First

Remote Life Insurance Agent

Raleigh, NC · Remote

$55K - $110K/yr

We support motivated individuals who are coachable, reliable, and interested in building a sustainable career in the insurance industry. This is a remote, commission-based independent contractor ...

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Remote Chat Support Agent information

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How much do remote chat support agent jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote chat support agent in Raleigh, NC is $18.54, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $21.25 per hour, depending on experience, location, and employer.

What is a Remote Chat Support Agent job?

A Remote Chat Support Agent assists customers by answering questions, troubleshooting issues, and providing support through online chat platforms. They typically work from home and communicate with customers via text-based messaging rather than phone calls. This role requires strong written communication skills, problem-solving abilities, and familiarity with the company’s products or services. Agents may handle multiple conversations at once and use scripts or knowledge bases to provide accurate responses.

What are the key skills and qualifications needed to thrive in the Remote Chat Support Agent position, and why are they important?

To thrive as a Remote Chat Support Agent, you need excellent written communication skills, quick typing abilities, and a basic understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing tools such as Zendesk or Freshdesk is typically required. Strong problem-solving skills, patience, and the ability to remain professional under pressure help candidates excel in this customer-facing role. These skills are vital for efficiently resolving customer inquiries, maintaining a positive brand image, and delivering high-quality support from a remote environment.

What does a typical day look like for a Remote Chat Support Agent?

A typical day for a Remote Chat Support Agent involves responding to customer inquiries via live chat, addressing concerns, troubleshooting issues, and documenting interactions in the company's support platform. Agents often manage multiple chat conversations simultaneously while meeting response time and customer satisfaction targets. They may collaborate with team members and supervisors virtually, escalate complex issues as needed, and participate in regular training sessions to stay updated on products or services. The role is generally structured with set shifts, but offers flexibility in work location, making it a popular choice for those seeking remote opportunities.
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Remote Chat Support Agent jobs near you

Entry Level Remote Insurance Sales Agent

The Cascarella Agency

Raleigh, NC • Remote

Other

Posted 7 days ago

Job description

Classification: Independent Contractor

Compensation: 100% Commission-Based

Leads: Marketing-generated leads available for purchase through our TCPA-compliant in-house system

Who We Are

The Cascarella Agency is dedicated to helping families secure their financial future while creating real business-building opportunities for motivated professionals. We believe in autonomy, growth, and support without micromanagement. Our agents are treated like entrepreneurs, not employees.

The Opportunity

We are expanding our remote sales force and are looking for driven individuals who want to build a career in insurance on their own terms. As a Remote Insurance Agent, you’ll connect with clients seeking life insurance and related financial products, guiding them through solutions that fit their goals — all from home.

What You’ll Receive

  • A commission-only compensation model with no income ceiling

  • Access to marketing-generated, TCPA-compliant leads available for purchase

  • Fully remote work with flexible hours

  • Step-by-step onboarding, training, and ongoing mentorship

  • Clear advancement opportunities, including the ability to build and manage your own agency

  • Performance-based incentives such as bonuses, trips, and recognition

What We’re Looking For

  • U.S. residency required

  • Must be at least 18 years old and able to pass a background check

  • Active life insurance license or willingness to obtain one (guidance provided)

  • Strong self-motivation, coachability, and a results-driven mindset

  • Sales experience is helpful, but not mandatory

Ready to Build Your Own Path?

If you’re looking for flexibility, unlimited earning potential, and the chance to create something scalable, we’d love to connect.

Apply today, and a member of our leadership team will reach out with next steps!