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Remote Chat Support Agent Jobs in Raleigh, NC (NOW HIRING)

Symmetry

Remote Sales Part time Full time

Raleigh, NC · Remote

Full Training, Mentoring and Support PROVEN Duplicatable Sales System Uncapped Earning Potential ... Whether youre looking to earn a six-figure income as a career agent or choose to develop an agency ...

ClinDCast LLC

EHR Epic Analyst

Cary, NC · Remote

Remote (Based in Raleigh, NC) Position Type: Contract We are seeking an experienced EHR Epic ... Support Epic implementation, configuration, and maintenance for clinical applications.

Liveops

Remote Customer Service Representative

Apex, NC · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

Liveops

Remote Customer Service Representative

Durham, NC · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

Liveops

Remote Customer Service Representative

Cary, NC · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

InsuraTec

TeleSales Representative -Remote

Cary, NC · Remote

Customer Support: Deliver exceptional service by assisting clients with insurance-related questions ... With a supportive attitude, our leadership team educates and trains each diverse agent individually.

InsuraTec

TeleSales Representative -Remote

Apex, NC · Remote

Customer Support: Deliver exceptional service by assisting clients with insurance-related questions ... With a supportive attitude, our leadership team educates and trains each diverse agent individually.

MDS Communications

Remote Call Center Agent

Cary, NC · Remote

$15 - $16/hr

North Carolina Remote - NCEducation Level: Not SpecifiedSalary Range: $15. 00 - $16. 00 HourlyJob ... Are you seeking a job with real purpose--where your efforts help people in need and support causes ...

MDS Communications

Remote Call Center Sales Agent

Cary, NC · Remote

$15 - $16/hr

North Carolina Remote - NCEducation Level: Not SpecifiedSalary Range: $15. 00 - $16. 00 HourlyJob ... Are you seeking a job with real purpose--where your efforts help people in need and support causes ...

The Williams Agency

Remote Insurance Agents

Durham, NC · On-site +1

$30K - $160K/yr

To support our agents in building meaningful, sustainable careers while changing lives -- starting ... If you're curious about what's possible here, let's chat! By submitting this form, you agree to ...

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Showing results 21-40

All JobsChat Support Agent JobsRemote Chat Support Agent JobsRemote Chat Support Agent Jobs in Raleigh, NC

Remote Chat Support Agent information

See Raleigh, NC salary details

$10

$18

$29

How much do remote chat support agent jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for remote chat support agent in Raleigh, NC is $18.54, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $21.25 per hour, depending on experience, location, and employer.

What is a remote chat support agent?

A Remote Chat Support Agent assists customers by answering questions, troubleshooting issues, and providing support through online chat platforms. They typically work from home and communicate with customers via text-based messaging rather than phone calls. This role requires strong written communication skills, problem-solving abilities, and familiarity with the company’s products or services. Agents may handle multiple conversations at once and use scripts or knowledge bases to provide accurate responses.

What does a remote chat support agent do?

A typical day for a Remote Chat Support Agent involves responding to customer inquiries via live chat, addressing concerns, troubleshooting issues, and documenting interactions in the company's support platform. Agents often manage multiple chat conversations simultaneously while meeting response time and customer satisfaction targets. They may collaborate with team members and supervisors virtually, escalate complex issues as needed, and participate in regular training sessions to stay updated on products or services. The role is generally structured with set shifts, but offers flexibility in work location, making it a popular choice for those seeking remote opportunities.

Are remote chat support agent jobs legit?

Remote chat support agent jobs are legitimate positions offered by many companies to handle customer inquiries via online chat platforms. These roles typically require good communication skills, basic computer knowledge, and sometimes specific training or certifications. However, job seekers should be cautious of scams and verify the employer's credibility before applying or sharing personal information.

How do I become a remote chat support agent?

To become a remote chat support agent, you typically need strong communication skills, basic computer proficiency, and familiarity with customer service software or live chat platforms. Many employers require a high school diploma or equivalent, and some may prefer prior customer service experience or relevant certifications. Training is often provided by the employer to familiarize new agents with company policies and tools.

How much do remote chat support agents get paid?

Remote chat support agents typically earn between $12 and $20 per hour, depending on experience, company, and location. Some roles offer additional benefits such as flexible schedules and training in customer service tools. Salaries can vary based on industry and whether the position is full-time or part-time.

What are popular job titles related to Remote Chat Support Agent jobs in Raleigh, NC?

For Remote Chat Support Agent jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Remote Chat Support Agent jobs in Raleigh, NC look for?

The top searched job categories for Remote Chat Support Agent jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Remote Chat Support Agent jobs?

Cities near Raleigh, NC with the most Remote Chat Support Agent job openings:

Remote Chat Support Agent jobs near you
Infographic showing various Remote Chat Support Agent job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $38,557 per year, or $18.5 per hour.

Remote Sales Part time Full time

Symmetry

Raleigh, NC • Remote

Full-time, Part-time

Re-posted 12 days ago

Job description

Sales Representative Full-time - Part-time Remote

Organization Description:

At The Edson Agency, our Sales Representatives can take advantage of our industry leading bonus opportunities including the potential to earn up to an ADDITIONAL $10,000 in bonus income PER MONTH during your first 90 days with us.

Come find out why...

Our company has been awarded Best Company Culture for three straight years by Entrepreneur Magazine & has been listed on the INC 5000s Fastest Growing Companies list 7 years in a row 2016-2022. In addition we have been named by Experience.com as a Top 10 Place to work, and have received an average rating of 4.3 stars on Glassdoor.

Full and Part Time positions available immediately

Job Details:

Our Sales Representatives work in a fully remote capacity - We are looking for licensed life insurance agents (not licensed yet - no problem - its a quick and easy process - we will help) to work for one of the U.S's fastest-growing companies.

We offer the industries leading training and mentoring program as well as Real-Time Exclusive Digital hot Life Leads.

We protect families with life, whole life, mortgage protection, annuities, index universal life, etc. Our first-time agents have the ability to make up to 75-150K per year, even with no sales experience. There is no cold calling, our leads system provides you with plenty of leads. If you aren't licensed, our fast-track licensing program will get you licensed and help you earn money quickly.

This is a 100% Commission Only Position with hands-on training and zero cold calls in the Life and Health Insurance Field.

Responsibilities:

What We Offer:

Full Training, Mentoring and Support

PROVEN Duplicatable Sales System

Uncapped Earning Potential

Daily training and mentoring calls

No Cold Calling! We have access to the best REAL time leads

Leads are exclusive to our agents.

Our leads average a 70% conversion ratio.

Superior training, utilizing a selling system that has been validated over and over.

Daily and weekly support consist of conference calls, webinars, conferences, and local training.

Our business model and support system allow you to achieve the financial success and job satisfaction that you deserve. Whether youre looking to earn a six-figure income as a career agent or choose to develop an agency of your own where the sky truly is the limit its up to you and well help you every step of the way.

Requirements:

START HERE TO SEE IF YOU'RE A FIT - Characteristics we ARE looking for:

Individuals coming from positions as Licensed Insurance Agent, Real Estate Agent, Mortgage Loan Officer, Car Sales, Solar Sales Representatives, Inside Sales, Outside Sales, Direct Sales, B2B, B2C, Insurance Adjuster, Customer Service

Currently have a license to sell insurance or are willing to obtain one quickly

Self-Motivated and Goal Oriented

Disciplined and Driven to Improve

Believe in and Align themselves with our Core Values

High level of Consistency and Coachability

Humble and willing to Learn

Who we are NOT looking for:

Individuals who want a salary or looking to trade their TIME for MONEY

Employee minded people

Someone who needs a boss to micro-manage them

Those unwilling to personally grow and change
 

Benjamin Edson | Regional Sales Manager

No agents success, earnings, or production results should be viewed as typical, average, or expected. Not all agents achieve the same or similar results, and no particular results are guaranteed. Your level of success will be determined by several factors, including the amount of work you put in, your ability to successfully follow and implement our training and sales system and engage with our lead system, and the insurance needs of the customers in the geographic areas in which you choose to work.

Symmetry Financial Group logo

About Symmetry Financial Group

Sourced by ZipRecruiter

Symmetry Financial Group is a leading insurance marketing organization based in Asheville, North Carolina, USA, specializing in life insurance, mortgage protection, retirement protection, and debt elimination services. The company was established in 2009 by co-founders Brandon Ellison, Brian Pope, and Casey Watkins to cater to families requiring personal protection and financial security. With a nationwide footprint, Symmetry has become a significant player in the insurance and financial services industry. Symmetry Financial Group's mission revolves around making a positive and lasting impact on the families they serve across the nation. It is built around core values which they call 'The Symmetry Way' – Relationships matter, People come first, Family, and Serve others.

Industry

Finance and insurance

Company size

1,001 - 5,000 Employees

Headquarters location

Swannanoa, NC, US

Year founded

2009

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