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Remote Chat Support Agent Jobs in California (NOW HIRING)

Aquent

Accounting Support

Campbell, CA · On-site +1

$34/hr

This is a fully remote role, but candidates must be located in the following states: Alabama ... Prior experience with omnichannel chat support * Strong understanding of financial concepts and ...

Revelyst

Technical Product Support Agent

San Diego, CA · On-site +1

$21 - $22.50/hr

We are seeking an experienced Technical Product Support Agent to join the Revelyst Golf ... remote desktop control tool. * Work with end users to understand, diagnose, and resolve Golf Data ...

Essence Journey

Remote Customer Support Associate

Anaheim, CA · Remote

$18.25 - $25.25/hr

We are seeking a motivated and reliable Remote Customer Support Associate to join our growing team ... Provide timely, professional support to clients via email, chat, and phone *Assist with scheduling ...

Essence Journey

Remote Customer Support Associate

San Diego, CA · Remote

$18.50 - $25.50/hr

We are seeking a motivated and reliable Remote Customer Support Associate to join our growing team ... Provide timely, professional support to clients via email, chat, and phone *Assist with scheduling ...

Essence Journey

Remote Customer Support Associate

San Diego, CA · Remote

$18.50 - $25.50/hr

We are seeking a motivated and reliable Remote Customer Support Associate to join our growing team ... Provide timely, professional support to clients via email, chat, and phone *Assist with scheduling ...

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Remote Chat Support Agent information

See California salary details

$10

$18

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How much do remote chat support agent jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for remote chat support agent in California is $18.82, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $21.59 per hour, depending on experience, location, and employer.

What is a Remote Chat Support Agent job?

A Remote Chat Support Agent assists customers by answering questions, troubleshooting issues, and providing support through online chat platforms. They typically work from home and communicate with customers via text-based messaging rather than phone calls. This role requires strong written communication skills, problem-solving abilities, and familiarity with the company’s products or services. Agents may handle multiple conversations at once and use scripts or knowledge bases to provide accurate responses.

What does a typical day look like for a Remote Chat Support Agent?

A typical day for a Remote Chat Support Agent involves responding to customer inquiries via live chat, addressing concerns, troubleshooting issues, and documenting interactions in the company's support platform. Agents often manage multiple chat conversations simultaneously while meeting response time and customer satisfaction targets. They may collaborate with team members and supervisors virtually, escalate complex issues as needed, and participate in regular training sessions to stay updated on products or services. The role is generally structured with set shifts, but offers flexibility in work location, making it a popular choice for those seeking remote opportunities.

What are the key skills and qualifications needed to thrive in the Remote Chat Support Agent position, and why are they important?

To thrive as a Remote Chat Support Agent, you need excellent written communication skills, quick typing abilities, and a basic understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing tools such as Zendesk or Freshdesk is typically required. Strong problem-solving skills, patience, and the ability to remain professional under pressure help candidates excel in this customer-facing role. These skills are vital for efficiently resolving customer inquiries, maintaining a positive brand image, and delivering high-quality support from a remote environment.

What are popular job titles related to Remote Chat Support Agent jobs in California? For Remote Chat Support Agent jobs in California, the most frequently searched job titles are:
What job categories do people searching Remote Chat Support Agent jobs in California look for? The top searched job categories for Remote Chat Support Agent jobs in California are:
What cities in California are hiring for Remote Chat Support Agent jobs? Cities in California with the most Remote Chat Support Agent job openings:
Remote Chat Support Agent jobs near you
Infographic showing various Remote Chat Support Agent job openings in California as of July 2026, with employment types broken down into 90% Full Time, 7% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,145 per year, or $18.8 per hour.
Accounting Support

Accounting Support

Aquent

Campbell, CA • On-site, Remote

$34/hr

Temporary

Posted 20 days ago

Job description

Placement Type:
Temporary
Salary:
$34 Hourly
Start Date:
May 13, 2026
We are seeking experienced finance professionals to provide omnichannel chat support for SMB (small and medium-sized business) owners. This role involves answering both general help questions and complex, data-heavy accounting queries.
*Must have a QuickBooks account or be willing to download and utilize the free trial version.
This is a fully remote role, but candidates must be located in the following states: Alabama Arizona Colorado FloridaI daho Iowa Kentucky Michigan Minnesota Mississippi Missouri Montana New York North Carolina North Dakota Oklahoma Pennsylvania South Carolina South Dakota TexasVirginia Wisconsin Wyoming
Requirements:
  • Active user of QuickBooks Online (QBO)
  • Proven experience in accounting or bookkeeping
  • Prior experience with omnichannel chat support
  • Strong understanding of financial concepts and data analysis
  • Ability to handle complex, data-driven accounting questions
  • Experience working with SMB clients is preferred.

Responsibilities:
  • Respond to customer queries via omni chat platforms
  • Handle accounting-related questions requiring deep financial expertise
  • Support SMB business owners with bookkeeping and financial guidance
  • Analyze and interpret financial data to provide accurate responses
  • Complete assigned PPT-based tasks as needed

Nice to Have:
  • SMB business owners with hands-on accounting experience
  • Previously engaged experts with relevant domain expertise
  • Accountants/bookkeepers comfortable with high-volume, data-heavy queries

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