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$33K

$59K

$84.5K

How much do remote casac jobs pay per year?

As of Jun 9, 2026, the average yearly pay for remote casac in the United States is $59,014.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,000.00 and $69,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote CASAC (Credentialed Alcoholism and Substance Abuse Counselor), and why are they important?

To thrive as a Remote CASAC, you need formal CASAC certification, strong knowledge of addiction counseling principles, and experience with substance use disorder treatment. Familiarity with telehealth platforms, electronic health records (EHRs), and secure communication tools is typically required. Outstanding active listening, empathy, and self-motivation are essential soft skills for building client rapport and managing remote work challenges. These competencies are vital for delivering effective care, maintaining client confidentiality, and achieving positive outcomes in a virtual counseling environment.

What is the difference between Remote Casac vs Remote LCSW?

AspectRemote CasacRemote LCSW
Required CredentialsCASAC certification, relevant state licensureLCSW license, master's degree in social work
Work EnvironmentRemote mental health counseling, outpatient settingsRemote therapy, mental health services
Employer & IndustryBehavioral health agencies, clinicsHealthcare providers, mental health organizations

Remote Casac and Remote LCSW both serve mental health clients remotely, but Casac typically requires certification and licensure specific to substance abuse counseling, while LCSW involves a master's degree and clinical licensure for broader mental health therapy. Both roles are in demand for remote mental health services, but LCSWs often handle a wider range of mental health issues.

What are Remote CASACs?

Remote CASACs are Credentialed Alcoholism and Substance Abuse Counselors who provide addiction counseling services through virtual platforms, such as video calls or telehealth systems. They help individuals struggling with substance use disorders by offering assessment, treatment planning, individual and group counseling, and support for recovery, all while working remotely. This approach allows clients to access professional help from the comfort of their homes, increasing accessibility and convenience, especially for those in underserved or rural areas.

What are some common challenges faced by Remote CASACs, and how can they effectively manage them?

Remote CASACs (Credentialed Alcoholism and Substance Abuse Counselors) often encounter challenges such as building rapport with clients virtually and maintaining client engagement without in-person interaction. Managing client confidentiality and privacy in a remote setting can also be complex. To address these issues, it's important to establish clear communication protocols, use secure telehealth platforms, and engage in regular supervision or peer support. Additionally, successful remote CASACs utilize creative engagement strategies and stay updated on best practices in virtual counseling.
More about Remote Casac jobs
What cities are hiring for Remote Casac jobs? Cities with the most Remote Casac job openings:
What are the most commonly searched types of Casac jobs? The most popular types of Casac jobs are:
What states have the most Remote Casac jobs? States with the most job openings for Remote Casac jobs include:
What job categories do people searching Remote Casac jobs look for? The top searched job categories for Remote Casac jobs are:
Remote Casac jobs near you
Infographic showing various Remote Casac job openings in the United States as of May 2026, with employment types broken down into 100% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $59,014 per year, or $28.4 per hour.
Crisis Counselor - Fully Remote in Clovis, NM

Crisis Counselor - Fully Remote in Clovis, NM

Protocall Services

Clovis, NM • On-site, Remote

$24.35 - $26.35/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 4 days ago

Job description

Education Requirement:
  • Bachelor's Degree from an accredited 4 year college or university.

Experience Requirement: Minimum of 1 year direct experience in behavioral health, counseling, or social services
Location Requirement: Fully Remote, New Mexico residency required
Benefits
  • Comprehensive medical, dental, and life insurance
  • 401(k) program with company match
  • Company-matched student loan repayment program
  • Short- and long-term disability (STD/LTD)
  • Employee Assistance Program (EAP)
  • Accrued PTO (earn up to 4 weeks in your first year)
  • Opportunities for professional growth and advancement

Compensation & Incentives
In addition to base hourly pay, our crisis counselors are eligible for the following incentives:
  • + $1.00/hour - Employees who voluntarily commit to both Saturday and Sunday on their recurring schedule receive a $1.00 increase to their base pay post-training.
  • + $1.00/hour - for working a full 40-hour schedule in the workweek post-training
  • Shift Differentials: Hourly shift differentials ranging between two and six dollars may be applied on an hourly basis, depending on your shift and tenure with the organization. These details will be provided at the time of offer to help you prepare for schedule confirmation with the Scheduling Team.

Who We Are
Protocall Services is a nationally recognized leader in behavioral healthcare and crisis intervention, supporting organizations across the U.S. and Canada. For five consecutive years, we have been awarded "Top Workplace" honors for our strong culture, mission-driven work, and commitment to employee well-being.
We serve a wide range of nearly 700 different organizations nationwide, including Community Mental Health Centers, Certified Community Behavioral Health Clinics, Managed Behavioral Healthcare Organizations, University counseling centers, and Employee Assistance Programs following our brief immediate support model. As a remote-first organization headquartered in Portland, Oregon, our staff operate with excellence, compassion, and integrity while providing 24/7 telephonic support to individuals with various degrees of need.
About the Role
As a Crisis Counselor, you will be a telephonic first responder, delivering compassionate emotional support, risk assessment, crisis intervention, and stabilization services. You will engage with callers experiencing a broad range of emotional, behavioral, and situational challenges. This role requires emotional resilience, exceptional communication skills, and a strong ability to multitask while maintaining clarity and professionalism. While many calls involve acute needs, not all calls are crisis calls; some are administrative or supportive in nature. Regardless of the call type, you will ensure each caller receives professional, solution-focused care and a high-quality service experience.
Primary Responsibilities
  • Provide empathetic, ethical, and professional telephonic support to individuals experiencing distress or seeking guidance.
  • Build rapport, actively listen, and foster client engagement.
  • Assess emotional and behavioral health concerns, including levels of risk and urgent safety issues.
  • Provide resources, coping strategies, referrals, and safety planning.
  • Intervene appropriately in emergent situations.
  • Maintain accurate, timely, and clinically sound documentation.
  • Multitask effectively while navigating multiple software systems.
  • While working from home, to maintain HIPAA compliance and ensure focus, we ask our crisis counselors to have a distraction-free, private office space with a door that locks. Along with hard-wired broadband or fiber internet with speeds of at least 10 Mbps that is not susceptible to frequent outages; satellite and cellular-based services (including Starlink, Viasat, Verizon 5G Cellular, T-Mobile 5G Cellular, etc.) are not permitted.

What You Can Expect
  • Six-Week Paid Virtual Training Cohort: Monday-Friday, 8:00 AM to 4:30 PM PST
    A structured onboarding program including skills development, role-playing, mentored live call work, and crisis-care foundations. Successful completion is required for continued employment.
  • Remote Scheduling: Upon graduation from training, you will transition to your regular schedule, developed in collaboration with our Scheduling Department. Regular availability on weekends and holidays is required.

Work at Protocall is inherently stressful given the nature of our mission. It is the basic responsibility of each employee to manage their stress in a way that sustains our commitment to the highest level of client care, customer service, professional conduct, and a supportive work environment.
Protocall Services Inc. is an Equal Opportunity Employer. We believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and all of the other fascinating characteristics that make us different

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