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Remote Capture Manager Jobs in Georgia (NOW HIRING)

Ameris Bank

Digital Platforms Director

Atlanta, GA · Remote

This includes remote deposit capture, lockbox, mobile remote deposit capture, webpay digital ... manager, and other IT department professionals on issues surrounding reliable performance of ...

Acara Solutions

Solution Engineer

Alpharetta, GA · Remote

$50 - $75/hr

Vilocify + PoC), Patch Management, Backup & Restore. Why You'll Love Working Here: * Supportive ... Support remote operations enablement (RIOpS / cRSP): define secure remote access patterns ...

McKesson

Sr. Counsel - Practice Management

Atlanta, GA · On-site +1

$134K - $182K/yr

REMOTE Industry background: Healthcare provider experience (REQUIRED) Position Summary Join ... Work with information and technology teams to enhance data governance and the ability to capture ...

McKesson

Sr. Counsel - Practice Management

Atlanta, GA · On-site +1

$134K - $182K/yr

REMOTE Industry background: Healthcare provider experience (REQUIRED) Position Summary Join ... Work with information and technology teams to enhance data governance and the ability to capture ...

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Remote Capture Manager information

What is a Remote Capture Manager?

A Remote Capture Manager is a professional responsible for overseeing the process of collecting digital data, documents, or images remotely, often for financial institutions or organizations that require secure information gathering from clients or remote locations. They manage the technology and workflows that allow clients to submit documents electronically, ensuring security, compliance, and efficiency. This role often involves coordinating with IT teams, ensuring adherence to regulations, and troubleshooting issues clients may face during the remote capture process. Remote Capture Managers play a key role in digital transformation by enabling secure, paperless transactions and improving customer experience.

What are some common challenges faced by Remote Capture Managers and how can they be addressed?

Remote Capture Managers often navigate challenges such as coordinating distributed teams across time zones, maintaining clear communication with clients and stakeholders, and ensuring data security during remote document or data collection. To address these, effective use of project management and collaboration tools, establishing clear protocols, and regular check-ins with team members are essential. Additionally, staying updated on compliance standards and providing ongoing training can help mitigate risks and maintain a high-quality capture process.

What are the key skills and qualifications needed to thrive as a Remote Capture Manager, and why are they important?

To thrive as a Remote Capture Manager, you need expertise in business development, proposal management, and strategic planning, often supported by experience in government or corporate contracting. Familiarity with CRM systems, proposal management software, and collaboration tools like Microsoft Teams or SharePoint is typically required. Strong communication, leadership, and organizational skills help you coordinate cross-functional teams and drive winning strategies remotely. These abilities are crucial for efficiently managing dispersed teams and securing new business opportunities in a competitive environment.

What is the difference between Remote Capture Manager vs Data Entry Specialist?

AspectRemote Capture ManagerData Entry Specialist
Required CredentialsExperience in data capture, familiarity with document management systemsBasic computer skills, high school diploma or equivalent
Work EnvironmentRemote, often in office or client sites, handling complex data capture tasksRemote or on-site, focusing on inputting data into systems
Industry UsageFinance, healthcare, legal sectorsVarious industries including retail, healthcare, and administration
Search & Comparison IntentUnderstanding roles in data management and capture processesEntry-level data input roles

The Remote Capture Manager typically handles complex data capture and management tasks, requiring specific experience and familiarity with document systems. In contrast, Data Entry Specialists focus on basic data input, often with minimal credentials. Both roles can be remote but differ in complexity and industry application.

What are popular job titles related to Remote Capture Manager jobs in Georgia? For Remote Capture Manager jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Remote Capture Manager jobs in Georgia look for? The top searched job categories for Remote Capture Manager jobs in Georgia are:
What cities in Georgia are hiring for Remote Capture Manager jobs? Cities in Georgia with the most Remote Capture Manager job openings:
Remote Capture Manager jobs near you

Senior Customer Support Engineer (REMOTE)

Upbound - Job Posting

Atlanta, GA • Remote

Other

Posted 12 days ago

Job description

As a Senior Customer Support Engineer at Upbound, you won't just resolve tickets, you'll own the customer experience from first touch to full resolution, setting the standard for what world-class technical support looks like in the cloud-native ecosystem. You'll be a trusted technical advisor to our customers, working alongside Product, Engineering, and Customer Success to make every interaction exceptional. This role reports into the Customer Experience team at Upbound  a signal of how seriously we take support as a strategic function, not an afterthought. This is a high-impact role for someone who gets genuine satisfaction from solving hard problems, has a natural drive to help, and believes that great support is a craft not a function.
 
In this role, you will:
  • Serve as a primary technical resource for customer inquiries related to Upbound's products Spaces, Cloud, Official Extensions, Marketplace, Registry & More delivering a "wow" experience with every single touch
  • Apply a structured, methodical troubleshooting approach to diagnose and resolve complex customer issues, moving efficiently from hypothesis to root cause
  • Triage, own, and drive tickets to resolution with urgency and clear communication proactively keeping customers informed every step of the way
  • Identify, document, and escalate bugs and product issues to Engineering with thorough reproduction steps, collaborating closely to ensure fast resolution
  • Partner with the Solutions team on complex, strategic customer requests, ensuring seamless handoffs and continuity of experience
  • Capture and contribute knowledge back to the team building and maintaining a high-quality internal knowledge base using KCS (Knowledge-Centered Service) methodology
  • Gather and synthesize customer feedback to surface trends, advocate for product improvements, and drive process enhancements across the team
  • Build or contribute to agentic tooling, automation, and internal workflows that meaningfully elevate the support experience and scale your own impact
You're a good fit if you have:
  • 4+ years of experience in a technical support or customer-facing engineering role, ideally in a SaaS or enterprise infrastructure environment
  • A natural "helper gene" you're energized by solving problems for others and take personal ownership of customer outcomes
  • Strong, systematic troubleshooting methodology you approach complex issues with a clear framework, not just instinct
  • Solid experience with Kubernetes, cloud-native technologies, and infrastructure-as-code
  • Excellent written and verbal communication skills you can explain deeply technical concepts to any audience without losing precision
  • A customer-first mindset with a relentless drive to deliver experiences that genuinely delight
  • Solid experience with Kubernetes and cloud-native technologies - including Helm, OCI artifact distribution, RBAC, admission webhooks, and policy frameworks (OPA/Gatekeeper, Kyverno)
  • Able to drive root cause analysis independently using observability tooling - Prometheus, Grafana, Loki, or equivalent - without needing Engineering to interpret metrics or traces for you
  • Experience with vulnerability management in containerised environments - triaging CVE severity, assessing blast radius, and communicating risk and remediation timelines to enterprise security teams 
 

It's a plus if you have:

  • Hands-on experience with Upbound and/or Crossplane
  • Familiarity with KCS (Knowledge-Centered Service) practices and methodology
  • Experience building agentic tooling, support automations, or AI-assisted workflows to improve customer outcomes
  • Proficiency with Unix-like shells and command-line interfaces
  • Scripting skills in Python, Bash, or similar
  • Startup experience you know how to operate with ambiguity and move fast
  • Hands-on experience with GitOps tooling (ArgoCD or Flux) and familiarity with reconciliation failure modes - drift, conflicts, dependency ordering
  • Background in platform engineering or internal developer platforms (IDPs) - you understand what platform teams are trying to build and why it breaks
  • Working proficiency in Go - enough to read Crossplane/provider source and identify relevant fixes

#LI-REMOTE

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