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Remote Call Monitoring Jobs in Austin, TX (NOW HIRING)

Above Lending

Loan Sales Representative

Austin, TX · On-site +1

$20 - $24/hr

We are looking for agents available to work the following shifts: 8:00a - 5:00p CT (remote) 12:00p ... Effective pipeline management which requires monitoring and tracking leads through each stage of ...

RoadVantage

Ancillary Claims Supervisor

Austin, TX · On-site +1

Remote Monday and Friday, subject to business needs and management approval) Job Purpose The ... Monitor real-time dashboards and adjust staffing or priorities to maintain optimal coverage and ...

Fortive

Account Manager, North America SMB

Austin, TX · Remote

Remote (Proximity to Major Airport) Reports To: North America SMB Sales Leader The Account Manager ... Monitor account health and escalate risks of churn early. 4. Sales Forecasting & Reporting

TTEC

Temporary Team Lead

Austin, TX · Remote

$22 - $26/hr

Manage multiple, complex, ongoing tasks and projects while monitoring absence and attendance of ... Remote Job Requisition 04CE1 Work From Home Yes Apply now Save jobSaved job

Curvion Blue

Sales Director

Austin, TX · Remote

$120K - $250K/yr

Managing Top Performing Fully Remote Sales Teams! Position Overview: As an outsourced sales company ... Tracks and monitors sales reps' pipelines to ensure best lead management practices * Consistently ...

Curvion Blue

High Ticket Sales Director

Austin, TX · Remote

$120K - $250K/yr

Managing Top Performing Fully Remote Sales Teams! Position Overview: As an outsourced sales company ... Tracks and monitors sales reps' pipelines to ensure best lead management practices * Consistently ...

Aprio

Director, Tariffs & Customs

Austin, TX · On-site +1

$130K - $305K/yr

Monitoring and advising stakeholders on legal trends, developing areas of the trade law, and ... We call it the Aprio Way. This shared mindset creates lasting relationships between team members ...

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All JobsCall Monitoring JobsRemote Call Monitoring JobsRemote Call Monitoring Jobs in Austin, TX

Remote Call Monitoring information

See Austin, TX salary details

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How much do remote call monitoring jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for remote call monitoring in Austin, TX is $17.06, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $18.85 per hour, depending on experience, location, and employer.

What are the typical daily responsibilities of someone in a remote call monitoring role?

Daily tasks for Remote Call Monitoring professionals usually involve listening to recorded or live customer calls, evaluating agent performance against company standards, and documenting observations. You will use specialized software to review calls, compile feedback, and sometimes provide actionable recommendations to supervisors or training teams. The role often involves working both independently and collaboratively to spot trends, identify coaching opportunities, and maintain high-quality service levels. This structured yet dynamic environment allows you to directly contribute to a company’s customer experience and overall performance.

What is a remote call monitoring?

A Remote Call Monitoring job involves listening to and evaluating customer service calls to ensure quality, compliance, and performance standards are met. Professionals in this role analyze interactions, provide feedback to agents, and generate reports to improve service efficiency. They may work for call centers, customer support teams, or third-party quality assurance firms. This job often requires strong attention to detail, communication skills, and familiarity with call evaluation software.

What are the key skills and qualifications needed to thrive in the remote call monitoring position, and why are they important?

To excel in Remote Call Monitoring, you need a keen ear for detail, strong analytical abilities, and experience in quality assurance or customer service, often supported by a high school diploma or relevant certifications. Familiarity with call monitoring software, CRM systems, and telecommunication tools is commonly required. Outstanding soft skills include integrity, objectivity, and effective written communication for providing feedback and reporting findings. These qualities are critical to ensure call quality, regulatory compliance, and continuous improvement in customer interactions.

What are popular job titles related to Remote Call Monitoring jobs in Austin, TX? For Remote Call Monitoring jobs in Austin, TX, the most frequently searched job titles are:
What job categories do people searching Remote Call Monitoring jobs in Austin, TX look for? The top searched job categories for Remote Call Monitoring jobs in Austin, TX are:
What cities near Austin, TX are hiring for Remote Call Monitoring jobs? Cities near Austin, TX with the most Remote Call Monitoring job openings:
Remote Call Monitoring jobs near you
Infographic showing various Remote Call Monitoring job openings in Austin, TX as of August 2026, with employment types broken down into 58% Full Time, and 42% Contract. Highlights an 100% Remote job distribution, with an average salary of $35,495 per year, or $17.1 per hour.

Loan Sales Representative

Above Lending

Austin, TX • On-site, Remote

$20 - $24/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 4 days ago

Job description

We are seeking highly motivated and experienced Sales Agents to join our dynamic team. As a seasoned professional in sales, the successful candidate will play a crucial role in driving revenue growth, building strong client relationships, and contributing to the overall success of Above Lending.
We are looking for agents available to work the following shifts:
8:00a - 5:00p CT (remote)
12:00p - 9:00p CT (remote)
You Will
  • Assess clients' financial needs, educate them on available loan products and facilitate the loan application.
  • Engage with clients to ensure they understand the value of our product
  • Collaborate with verification teams to ensure a seamless customer experience
  • Meet or exceed monthly sales targets set by management
  • Effectively organize and manage workload without constant supervision; maintain focus and productivity independently
  • Effective pipeline management which requires monitoring and tracking leads through each stage of the process
  • Manage both inbound and outbound calls

You Have
  • Minimum 2 years of experience in personal lending or loan advisory roles
  • Strong history of converting leads to sales with documented success in meeting or exceeding sales targets
  • Technological literacy for computer applications along with the ability to assist clients with the process of uploading documents, navigating websites, and troubleshooting basic device issues
  • Good understanding of personal finance and lending regulations specifically in regards to debt resolution and personal loans
  • Ability to read through detailed scripts and follow compliance standards on every call
  • Strong ability to overcome objections
  • Strong desire to exceed monthly sales targets
  • Superior listening skills and ability to engage prospects by phone

What We Offer
  • Considerable employer contributions for health, dental, and vision programs
  • Generous PTO, paid holidays, and paid parental leave
  • 401(k) matching program

$20 - $24 biweekly
In addition to base compensation, this position qualifies for commission. Sales Agents earn a monthly commission based on the agents' conversion and efficiency, subject to the terms outlined in the company's commission plan.
The compensation range is based on the level outlined in the job posting, and compensation decisions are dependent on each applicant's experience, skills and abilities.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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