Remote Call Monitoring Jobs in Austin, TX (NOW HIRING)

This role works both externally and internally to help identify opportunities to strengthen the overall value proposition, as well as constant monitoring of current sales funnel to develop strategy and metrics to deliver future growth, while achieving company sales revenue goals & budgets within territory.

ESSENTIAL FUNCTIONS & RESPONSIBLITIES

• Responsible for developing and maintaining a robust pipeline of existing and new opportunities to achieve sales goals in assigned geographic area.

• Build rapport and establish trust with existing customers and prospects.

• Identify, capture and articulate customer needs and present appropriate solutions.

• Deliver presentations and persuasive communications to customers and prospects.

• Work closely with cross functional teams in the organization to ensure we are providing exceptional customer experiences

• Resolve customer issues by investigating problems and working with product experts across functions and divisions to identify and implement timely solutions.

• Participate and represent the organization at trade shows, industry conferences and seminars; assisting with other marketing efforts as needed.

• Document customer contacts, communications, and call reports in the Salesforce CRM. Regularly update and maintain accuracy of CRM data.

• Prepare sales reports as required and participate in sales team calls.

• Develop and maintain a strong working knowledge of the product line with the ability to understand and communicate technical capabilities, differences and benefits

• Enhance technical knowledge by reviewing professional publications, participating in internal training, establishing professional networks and participating in professional industry organizations.

• Keep abreast of and communicate changes in the competitive landscape, new technology and market developments.

• Ability to travel adequately to cover territory including overnight stays for scheduled customer meetings, as well as attending tradeshows, training workshops, and corporate meetings.

• Demonstrate a professional demeanor with strong work ethic, representing Afinitas with high integrity.

• All other duties as assigned

QUALIFICATIONS

• Minimum 5 years related sales experience required

• Bachelor's degree preferred, but not required

• Willingness to travel extensively to maintain contact with the company's customer base

• Proficiency in using MS word, MS Excel, and MS Outlook

• Excellent organizational skills, with ability to prioritize effectively and manage multiple tasks simultaneously

• Technical aptitude with strong ability to learn and apply technical knowledge related to products and processes

• Ability to handle shifting priorities and deadlines

• Strong verbal and written interpersonal/communication skills required

• Ability to remain calm and professional especially during stressful situations and peak activity periods

• Strong attention to detail

• Ability manage time and meet all internal and external work-related deadlines

• Ability to work individually as well as in a team environment

• Personal ownership and pride for the quality of work

• Strict adherence to safety protocols

At Afinitas, we believe in rewarding excellence, and your hard work will be duly recognized and appreciated. The compensation for this role will consist of a competitive base salary commensurate with experience and geographical location plus high earning potential in uncapped commissions in addition to a robust benefits package.

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