Nurse Practitioner (NP)
Midland, MI · Remote
Monitor readmission risk and help close gaps in post-acute care * Maintain compliance with post ... Schedule: Weekday daytime hours only; no nights, weekends, holidays, or call * Compensation:
Nurse Practitioner (NP)
Midland, MI · Remote
Monitor readmission risk and help close gaps in post-acute care * Maintain compliance with post ... Schedule: Weekday daytime hours only; no nights, weekends, holidays, or call * Compensation:
Monitor readmission risk and help close gaps in post-acute care * Maintain compliance with post ... Schedule: Weekday daytime hours only; no nights, weekends, holidays, or call * Compensation:
Monitor readmission risk and help close gaps in post-acute care * Maintain compliance with post ... Schedule: Weekday daytime hours only; no nights, weekends, holidays, or call * Compensation:
Monitor readmission risk and help close gaps in post-acute care * Maintain compliance with post ... Schedule: Weekday daytime hours only; no nights, weekends, holidays, or call * Compensation:
Monitor readmission risk and help close gaps in post-acute care * Maintain compliance with post ... Schedule: Weekday daytime hours only; no nights, weekends, holidays, or call * Compensation:
Pharmacy Technician - Refill Calls
Detroit, MI · Remote
$19 - $22/hr
What You'll Do: • Answer inbound and/or outbound patient and pharmacy calls • Call patients to ... Remote role (must have reliable high-speed internet and a quiet workspace) • Two monitors ...
New
Quick apply
Pharmacy Technician - Refill Calls
Detroit, MI · Remote
$19 - $22/hr
What You'll Do: • Answer inbound and/or outbound patient and pharmacy calls • Call patients to ... Remote role (must have reliable high-speed internet and a quiet workspace) • Two monitors ...
New
Account Coordinator - Remote M-F 2 - 10:30 pm ET
Detroit, MI · Remote
$20 - $26/hr
HFMS (Heart Failure Management system) is a non-invasive, patch-based device that monitors ... levels, call quality, phone availability etc.) * Coordinate patient appointments with PSR ...
Account Coordinator - Remote M-F 2 - 10:30 pm ET
Detroit, MI · Remote
$20 - $26/hr
HFMS (Heart Failure Management system) is a non-invasive, patch-based device that monitors ... levels, call quality, phone availability etc.) * Coordinate patient appointments with PSR ...
Customer Service Mon-Fri
Saginaw, MI · On-site +1
$14/hr
Previous remote work from home experience a plus * Quick learner and able to work independently ... Able to work without a script and maintain call control * Identify customers' needs, clarify ...
Customer Service Mon-Fri
Saginaw, MI · On-site +1
$14/hr
Previous remote work from home experience a plus * Quick learner and able to work independently ... Able to work without a script and maintain call control * Identify customers' needs, clarify ...
Product Manager - Aluminum Plate
Southfield, MI · On-site +1
$125K/yr
Remote (ideal candidates located near a major airport east of the Mississippi River) Preferred ... Monitor and manage key performance indicators (KPIs), including: * Total pounds sold * Items per ...
Product Manager - Aluminum Plate
Southfield, MI · On-site +1
$125K/yr
Remote (ideal candidates located near a major airport east of the Mississippi River) Preferred ... Monitor and manage key performance indicators (KPIs), including: * Total pounds sold * Items per ...
Virtual Speech-Language Pathologist (SLP-CCC) - Michigan
Dearborn, MI · Remote
$36.25 - $49/hr
Michigan (Remote/Teletherapy) Start Date: August 24, 2026 End Date: June 11, 2027 Schedule ... call to:
Quick apply
Virtual Speech-Language Pathologist (SLP-CCC) - Michigan
Dearborn, MI · Remote
$36.25 - $49/hr
Michigan (Remote/Teletherapy) Start Date: August 24, 2026 End Date: June 11, 2027 Schedule ... call to:
Michigan (Remote/Teletherapy) Start Date: August 24, 2026 End Date: June 11, 2027 Schedule ... call to:
Quick apply
Michigan (Remote/Teletherapy) Start Date: August 24, 2026 End Date: June 11, 2027 Schedule ... call to:
Software Test Engineer
Dearborn, MI · On-site +1
$102.19K - $204.61K/yr
... monitoring, providing on call support for production applications. 5. Remote Vehicle telemetry APIs ... call 1-888-336-0660. #LI-DNI #DNP Bachelor's degree or foreign equivalent in Electrical and ...
Software Test Engineer
Dearborn, MI · On-site +1
$102.19K - $204.61K/yr
... monitoring, providing on call support for production applications. 5. Remote Vehicle telemetry APIs ... call 1-888-336-0660. #LI-DNI #DNP Bachelor's degree or foreign equivalent in Electrical and ...
IT Infrastructure Engineer - Global Server Hardware & Automation
Dearborn, MI · Remote
$85.40K - $192.90K/yr
Monitoring: Hands-on experience with enterprise monitoring systems such as Netcool and Dynatrace ... please call 1-888-336-0660. #LI-Remote #LI-DS2 Key Responsibilities: Global Support ...
IT Infrastructure Engineer - Global Server Hardware & Automation
Dearborn, MI · Remote
$85.40K - $192.90K/yr
Monitoring: Hands-on experience with enterprise monitoring systems such as Netcool and Dynatrace ... please call 1-888-336-0660. #LI-Remote #LI-DS2 Key Responsibilities: Global Support ...
Monitor and review the production and performance of assigned commercial lenders. Commercial Loan ... Call us at: (616) 242-9790 Mail your resume to: 5664 Prairie Creek Drive, Caledonia, MI 49316 ...
Monitor and review the production and performance of assigned commercial lenders. Commercial Loan ... Call us at: (616) 242-9790 Mail your resume to: 5664 Prairie Creek Drive, Caledonia, MI 49316 ...
Home Equity Loan Processor
Detroit, MI · Remote
$23.13 - $48.13/hr
Monitor and respond to incoming voicemails * Document all communication * Focused on achieving ... This is a remote opportunity; must be located within 100 miles of a local Accenture office. * Must ...
Home Equity Loan Processor
Detroit, MI · Remote
$23.13 - $48.13/hr
Monitor and respond to incoming voicemails * Document all communication * Focused on achieving ... This is a remote opportunity; must be located within 100 miles of a local Accenture office. * Must ...
Consumer Direct Loan Originator - Columbus, OH, Flint or Bloomfield Hills, MI
Bloomfield Hills, MI · On-site +1
We are looking for candidates with the natural ability to self-monitor, stay on task, execute and ... Outbound call experience preferred * Must possess excellent oral and written communication
Consumer Direct Loan Originator - Columbus, OH, Flint or Bloomfield Hills, MI
Bloomfield Hills, MI · On-site +1
We are looking for candidates with the natural ability to self-monitor, stay on task, execute and ... Outbound call experience preferred * Must possess excellent oral and written communication
Consumer Direct Loan Originator - Columbus, OH, Flint or Bloomfield Hills, MI
Bloomfield Hills, MI · On-site +1
We are looking for candidates with the natural ability to self-monitor, stay on task, execute and ... Remote roles will also have the opportunity to come together in our offices for moments that matter.
Consumer Direct Loan Originator - Columbus, OH, Flint or Bloomfield Hills, MI
Bloomfield Hills, MI · On-site +1
We are looking for candidates with the natural ability to self-monitor, stay on task, execute and ... Remote roles will also have the opportunity to come together in our offices for moments that matter.
Consumer Direct Loan Originator - Columbus, OH, Flint or Bloomfield Hills, MI
Bloomfield Hills, MI · On-site +1
We are looking for candidates with the natural ability to self-monitor, stay on task, execute and ... Outbound call experience preferred * Must possess excellent oral and written communication
Consumer Direct Loan Originator - Columbus, OH, Flint or Bloomfield Hills, MI
Bloomfield Hills, MI · On-site +1
We are looking for candidates with the natural ability to self-monitor, stay on task, execute and ... Outbound call experience preferred * Must possess excellent oral and written communication
We are looking for candidates with the natural ability to self-monitor, stay on task, execute and ... Outbound call experience preferred * Must possess excellent oral and written communication
We are looking for candidates with the natural ability to self-monitor, stay on task, execute and ... Outbound call experience preferred * Must possess excellent oral and written communication
We are looking for candidates with the natural ability to self-monitor, stay on task, execute and ... Outbound call experience preferred * Must possess excellent oral and written communication
We are looking for candidates with the natural ability to self-monitor, stay on task, execute and ... Outbound call experience preferred * Must possess excellent oral and written communication
Digital Solutions Lead - Automotive Refinish Southfield, Michigan or Remote Home Office We are ... Staying current on competitive offering across the region, monitor industry trends, and ...
Digital Solutions Lead - Automotive Refinish Southfield, Michigan or Remote Home Office We are ... Staying current on competitive offering across the region, monitor industry trends, and ...
Technical Service Engineer
Commerce, MI · On-site +1
This is a Remote role based out of Commerce, MI. Candidate must be local to Michigan. Travel: Up to ... Monitor industry trends and regulatory changes impacting automotive polymers. * Champion safety ...
Technical Service Engineer
Commerce, MI · On-site +1
This is a Remote role based out of Commerce, MI. Candidate must be local to Michigan. Travel: Up to ... Monitor industry trends and regulatory changes impacting automotive polymers. * Champion safety ...
Remote Call Monitoring information
What is a Remote Call Monitoring job?
A Remote Call Monitoring job involves listening to and evaluating customer service calls to ensure quality, compliance, and performance standards are met. Professionals in this role analyze interactions, provide feedback to agents, and generate reports to improve service efficiency. They may work for call centers, customer support teams, or third-party quality assurance firms. This job often requires strong attention to detail, communication skills, and familiarity with call evaluation software.
What are the key skills and qualifications needed to thrive in the Remote Call Monitoring position, and why are they important?
To excel in Remote Call Monitoring, you need a keen ear for detail, strong analytical abilities, and experience in quality assurance or customer service, often supported by a high school diploma or relevant certifications. Familiarity with call monitoring software, CRM systems, and telecommunication tools is commonly required. Outstanding soft skills include integrity, objectivity, and effective written communication for providing feedback and reporting findings. These qualities are critical to ensure call quality, regulatory compliance, and continuous improvement in customer interactions.
What are the typical daily responsibilities of someone in a Remote Call Monitoring role?
Daily tasks for Remote Call Monitoring professionals usually involve listening to recorded or live customer calls, evaluating agent performance against company standards, and documenting observations. You will use specialized software to review calls, compile feedback, and sometimes provide actionable recommendations to supervisors or training teams. The role often involves working both independently and collaboratively to spot trends, identify coaching opportunities, and maintain high-quality service levels. This structured yet dynamic environment allows you to directly contribute to a company’s customer experience and overall performance.
More about Remote Call Monitoring jobs
What are popular job titles related to Remote Call Monitoring jobs in Michigan? For Remote Call Monitoring jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Remote Call Monitoring jobs in Michigan look for? The top searched job categories for Remote Call Monitoring jobs in Michigan are:
What cities in Michigan are hiring for Remote Call Monitoring jobs? Cities in Michigan with the most Remote Call Monitoring job openings:
Other
Medical, PTO
Posted 3 days ago
Job description
Description
Puzzle Healthcare is a mission-driven, national post-acute care organization focused on protecting patients during their most vulnerable moments-right after a hospital stay. As a Nurse Practitioner in the Clare/Mt. Pleasant, MI area, you'll provide focused care in nursing facilities helping reduce readmissions and improve recovery while enjoying autonomy, a predictable schedule, and strong team support.
What You'll Do
Required Skills
-Master's degree in Nursing and current certification as a Nurse Practitioner (NP) from an accredited program.
-Active, unrestricted NP license in the relevant state(s) of employment, with prescriptive authority.
-Minimum of 2-3 years of experience in PM&R, geriatrics, post-acute care, or a related field; experience in nursing facilities strongly preferred.
-Strong clinical skills in assessing and managing barriers to recovery, including rehabilitation, pain, and chronic conditions.
-Excellent communication and time-management abilities to handle brief, efficient patient encounters.
-Proficiency with EHR systems and remote documentation.
-Ability to work independently with a high level of autonomy and consistency.
Puzzle Healthcare is a mission-driven, national post-acute care organization focused on protecting patients during their most vulnerable moments-right after a hospital stay. As a Nurse Practitioner in the Clare/Mt. Pleasant, MI area, you'll provide focused care in nursing facilities helping reduce readmissions and improve recovery while enjoying autonomy, a predictable schedule, and strong team support.
What You'll Do
- Round in assigned facilities on a consistent weekday daytime schedule
- Oversee daily patient interactions through timely micro visits that support focused assessments to assess recovery, manage pain, wounds, and functional decline
- Collaborate with physicians, therapists, and facility staff on individualized recovery plans
- Use Puzzle's EHR to complete documentation (often remotely from home)
- Monitor readmission risk and help close gaps in post-acute care
- Maintain compliance with post-acute and PM&R-related regulations
- Schedule: Weekday daytime hours only; no nights, weekends, holidays, or call
- Compensation: Competitive salary with the final offer dependent on experience, location, and other lawful factors. Performance bonus and/or RVU-based incentive opportunities may be available.
- Benefits: Comprehensive health benefits, paid time off, professional development, and remote charting tools
- Culture: A supportive, mission-obsessed team that values collaboration, kindness, and career growth
Required Skills
-Master's degree in Nursing and current certification as a Nurse Practitioner (NP) from an accredited program.
-Active, unrestricted NP license in the relevant state(s) of employment, with prescriptive authority.
-Minimum of 2-3 years of experience in PM&R, geriatrics, post-acute care, or a related field; experience in nursing facilities strongly preferred.
-Strong clinical skills in assessing and managing barriers to recovery, including rehabilitation, pain, and chronic conditions.
-Excellent communication and time-management abilities to handle brief, efficient patient encounters.
-Proficiency with EHR systems and remote documentation.
-Ability to work independently with a high level of autonomy and consistency.