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What is a Remote Call Monitoring job?

A Remote Call Monitoring job involves listening to and evaluating customer service calls to ensure quality, compliance, and performance standards are met. Professionals in this role analyze interactions, provide feedback to agents, and generate reports to improve service efficiency. They may work for call centers, customer support teams, or third-party quality assurance firms. This job often requires strong attention to detail, communication skills, and familiarity with call evaluation software.

What are the key skills and qualifications needed to thrive in the Remote Call Monitoring position, and why are they important?

To excel in Remote Call Monitoring, you need a keen ear for detail, strong analytical abilities, and experience in quality assurance or customer service, often supported by a high school diploma or relevant certifications. Familiarity with call monitoring software, CRM systems, and telecommunication tools is commonly required. Outstanding soft skills include integrity, objectivity, and effective written communication for providing feedback and reporting findings. These qualities are critical to ensure call quality, regulatory compliance, and continuous improvement in customer interactions.

What are the typical daily responsibilities of someone in a Remote Call Monitoring role?

Daily tasks for Remote Call Monitoring professionals usually involve listening to recorded or live customer calls, evaluating agent performance against company standards, and documenting observations. You will use specialized software to review calls, compile feedback, and sometimes provide actionable recommendations to supervisors or training teams. The role often involves working both independently and collaboratively to spot trends, identify coaching opportunities, and maintain high-quality service levels. This structured yet dynamic environment allows you to directly contribute to a company’s customer experience and overall performance.
More about Remote Call Monitoring jobs
What are popular job titles related to Remote Call Monitoring jobs in Michigan? For Remote Call Monitoring jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Remote Call Monitoring jobs in Michigan look for? The top searched job categories for Remote Call Monitoring jobs in Michigan are:
What cities in Michigan are hiring for Remote Call Monitoring jobs? Cities in Michigan with the most Remote Call Monitoring job openings:
Remote Call Monitoring jobs near you
Infographic showing various Remote Call Monitoring job openings in Michigan as of May 2026, with employment types broken down into 2% Locum Tenens, 2% As Needed, 73% Full Time, 15% Part Time, 1% Temporary, and 7% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution.
Breast Imaging Radiology - Remote Locums Coverage

Breast Imaging Radiology - Remote Locums Coverage

Howard-Sloan Search, Inc.

Midland, MI • Remote

$274.60K - $343.20K/yr

Temporary

Posted 29 days ago

Job description

Breast Imaging Radiology – Remote Locums Coverage
MyMichigan Health | Midland, MI

Job Type: Locum
Start Date: 12/22/2025
Duration: 1 month (with potential for extension)
Location: Remote – No local requirement
Vacancies: 1

Job Overview

MyMichigan Health is seeking a Board-Certified/Board-Eligible Breast Imaging Radiologist to provide remote coverage for our Breast Health Clinic at Pardee Cancer Wellness Center in Midland, MI. This assignment is focused on outpatient breast imaging and procedures — no call required.

Schedule

  • 12/22/2025 – 01/02/2026 (see specific dates below)

  • Hours: 08:00 – 16:30

  • Dates of Coverage:
    • 12/22, 12/23, 12/24, 12/26, 12/29, 12/30, 12/31
    • 01/02

Responsibilities

  • Interpret screening and diagnostic mammograms

  • Perform and interpret breast ultrasound

  • Interpret breast MRI

  • Conduct stereotactic biopsies and performance ultrasounds

  • Outpatient-based practice, no inpatient or call responsibilities

Requirements

  • Doctor of Medicine (MD or DO)

  • Board Certified / Board Eligible in Radiology

  • Minimum 1 year experience in breast imaging

  • Active state license or IMLC eligibility - we will obtain the Michigan License for you!

  • Current ACLS & BLS certifications

  • Provide your own mammography reading monitor

  • Case logs (last 3 months required)

  • EMR: Epic | Dictation: Dragon

Credentialing

  • Typical timeframe: ~30 days

  • Applications prioritized by start date

If you are interested in this remote Breast Imaging Radiology opportunity with MyMichigan Health, please apply today to secure your spot!

Howard-Sloan Search logo

About Howard-Sloan Search

Sourced by ZipRecruiter

At Howard-Sloan Search,We help our Clients identify and recruit top candidates who are equipped to lead their teams through the challenges of today’s rapidly shifting business environment. Our foundation is a strong team of experienced search consultants well known for extraordinary relationships with clients and candidates, Deep industry knowledge, and a Sophisticated proprietary database. Howard-Sloan Search is the exclusive USA firm of IMSA Search Global Partners, ranked in the Global 40 of the Largest Executive Search Firms worldwide.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

New York, NY, US

Year founded

1957

Social media

Facebook

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