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Remote Call Monitoring Jobs in California (NOW HIRING)

Birch Gold Group

Operator

Burbank, CA · Remote

... monitoring administrative projects. Key Responsibilities * Answer multi-line telephone system ... Notate call details, including reason for call, issues raised, and any updated contact information ...

Regal Medical Group, Inc.

A follow-up post-discharge call will be made by the Inpatient Case Manager or the department ... Maintains quality monitors as assigned by Supervisor. * Performs other duties as assigned

MAVLRA CORPORATION

WebMethods Developer

Sacramento, CA · On-site +1

... proactive monitoring Security • Ensure compliance with cybersecurity policies and NIST / CIS ... IO (or webMethods Cloud Integration - IC) SaaS platform • Proven SAP RFC (Remote Function Call ...

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Remote Call Monitoring information

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How much do remote call monitoring jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for remote call monitoring in California is $16.99, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $18.75 per hour, depending on experience, location, and employer.

What are the typical daily responsibilities of someone in a Remote Call Monitoring role?

Daily tasks for Remote Call Monitoring professionals usually involve listening to recorded or live customer calls, evaluating agent performance against company standards, and documenting observations. You will use specialized software to review calls, compile feedback, and sometimes provide actionable recommendations to supervisors or training teams. The role often involves working both independently and collaboratively to spot trends, identify coaching opportunities, and maintain high-quality service levels. This structured yet dynamic environment allows you to directly contribute to a company’s customer experience and overall performance.

What is a Remote Call Monitoring job?

A Remote Call Monitoring job involves listening to and evaluating customer service calls to ensure quality, compliance, and performance standards are met. Professionals in this role analyze interactions, provide feedback to agents, and generate reports to improve service efficiency. They may work for call centers, customer support teams, or third-party quality assurance firms. This job often requires strong attention to detail, communication skills, and familiarity with call evaluation software.

What are the key skills and qualifications needed to thrive in the Remote Call Monitoring position, and why are they important?

To excel in Remote Call Monitoring, you need a keen ear for detail, strong analytical abilities, and experience in quality assurance or customer service, often supported by a high school diploma or relevant certifications. Familiarity with call monitoring software, CRM systems, and telecommunication tools is commonly required. Outstanding soft skills include integrity, objectivity, and effective written communication for providing feedback and reporting findings. These qualities are critical to ensure call quality, regulatory compliance, and continuous improvement in customer interactions.

What are popular job titles related to Remote Call Monitoring jobs in California? For Remote Call Monitoring jobs in California, the most frequently searched job titles are:
What job categories do people searching Remote Call Monitoring jobs in California look for? The top searched job categories for Remote Call Monitoring jobs in California are:
What cities in California are hiring for Remote Call Monitoring jobs? Cities in California with the most Remote Call Monitoring job openings:
Remote Call Monitoring jobs near you
Practitioner Recruiting Director (Remote)

Practitioner Recruiting Director (Remote)

Klarity Health

Los Angeles, CA • On-site, Remote

$50K - $80K/yr

Part-time

Posted 16 days ago

Job description

About Klarity
Klarity is bringing the future of telehealth to psychiatry. Trusted by 6,000+ patients, Klarity has provided over 100K e-visits for patients in 25 states for evaluation and treatment. We are developing the most advanced telehealth techniques to help patients and providers to have a safe, secure, and private environment.
Position Summary
We are looking for a practitioner recruiting director to manage the recruitment process and onboarding training of eligible practitioners. He/she will also assist and support the onboarded practitioners on the administration side. On the high level, He/she will directly work with Klarity medical team to improve and streamline the workflow.
Salary & Benefit
  • Job Type: Full-time / Part-time / Contractor
  • Pay: $35~$55/hour $50K~80K/Year plus commission.
  • Healthcare/Dental Insurance Applied
  • Flexible hours
  • Remote working friendly

Qualifications
  • Bachelor's (Preferred)
  • Physician/Provider Recruitment: 3 years (Preferred)
  • Healthcare-related: 3 years (Preferred)

Primary Responsibilities
  • Proactively outreach potential providers or eligible private practice.
  • Phone/video screening potential providers in a friendly, professional, and knowledgeable manner.
  • Conduct background checks, license verification, and credentialing.
  • Efficiently onboard caregivers with complete orientation & training.

Secondary Responsibilities
  • Develop, improve and streamline recruitment strategies & onboarding processes.
  • Monitor compliance for local and federal healthcare laws and policies.
  • Manage & help practitioner's success through daily admin support & monthly sync-up call.

Skills And Knowledge
  • Proficient at general & healthcare-specific recruiting platforms with proactive recruiting approaches.
  • High level of interpersonal skills, with the ability to effectively manage provider relationships, to promote and maintain positive relationships. Build trust and rapport through excellent communication skills, both oral and written.
  • Familiar with the policy and regulation of healthcare, telehealth, nursing board, and DEA.
  • Ability to conduct efficient license verification, and credentialing compliance with NCQA protocol.
  • Demonstrated experience in core functions of physician practice operations, including provider relations, patient flow, revenue cycle, quality, service excellence, purchasing and inventory, and teamwork, and accountability.

Our Mission & Values
Klarity is devoted to making psychiatric care efficient and affordable for everyone. We value the quality of care and patient/provider experience highly. We believe we can help build a future for everyone by ensuring how we work is aligned with our core values of trust, empathy, and proactive.

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