... call "culture of brilliance." Together, we leverage our strengths and experiences to make a ... Monitor and troubleshoot status changes, terminations, and new hires in HCM system to ensure ...
... call "culture of brilliance." Together, we leverage our strengths and experiences to make a ... Monitor and troubleshoot status changes, terminations, and new hires in HCM system to ensure ...
... call "culture of brilliance." Together, we leverage our strengths and experiences to make a ... Establish and monitor internal control of assets, including developing and writing accounting ...
... call "culture of brilliance." Together, we leverage our strengths and experiences to make a ... Establish and monitor internal control of assets, including developing and writing accounting ...
... call "culture of brilliance." Together, we leverage our strengths and experiences to make a ... Manages and monitors operational performance and goals. * Provides operational leadership ...
... call "culture of brilliance." Together, we leverage our strengths and experiences to make a ... Manages and monitors operational performance and goals. * Provides operational leadership ...
... call "culture of brilliance." Together, we leverage our strengths and experiences to make a ... Monitor and analyze reports, dashboards, and metrics, identifying and communicating trends, as ...
... call "culture of brilliance." Together, we leverage our strengths and experiences to make a ... Monitor and analyze reports, dashboards, and metrics, identifying and communicating trends, as ...
Monitor key operational performance measures, including Service Quality, response times, call ... and remote providers where distance, coverage, capacity, and contractor viability may require ...
Monitor key operational performance measures, including Service Quality, response times, call ... and remote providers where distance, coverage, capacity, and contractor viability may require ...
Leverage dashboards and other available reporting tools to monitor daily pacing and evaluate the ... We are home to some of the most beloved entertainment franchises including Call of Duty ® , World ...
Leverage dashboards and other available reporting tools to monitor daily pacing and evaluate the ... We are home to some of the most beloved entertainment franchises including Call of Duty ® , World ...
Leverage dashboards and other available reporting tools to monitor daily pacing and evaluate the ... We are home to some of the most beloved entertainment franchises including Call of Duty, World of ...
Leverage dashboards and other available reporting tools to monitor daily pacing and evaluate the ... We are home to some of the most beloved entertainment franchises including Call of Duty, World of ...
Licensed Mental Health Therapist - Santa Clara, Remote Opportunity
Santa Clara, CA · Remote
$115K - $130K/yr
The support of experienced colleagues is just a video call away, fostering collaboration and ... Establish clear therapeutic goals in collaboration with clients, monitoring their progress and ...
Licensed Mental Health Therapist - Santa Clara, Remote Opportunity
Santa Clara, CA · Remote
$115K - $130K/yr
The support of experienced colleagues is just a video call away, fostering collaboration and ... Establish clear therapeutic goals in collaboration with clients, monitoring their progress and ...
Remote Licensed Mental Health Counselor (LMFT, LCSW, LPCC) - Full-Time Opportunity
Pasadena, CA · Remote
$110K - $130K/yr
... just a call away, no matter where they are. Our team consists of passionate mental health ... Consistently monitor and evaluate client progress, adjusting treatment plans as necessary to ...
Remote Licensed Mental Health Counselor (LMFT, LCSW, LPCC) - Full-Time Opportunity
Pasadena, CA · Remote
$110K - $130K/yr
... just a call away, no matter where they are. Our team consists of passionate mental health ... Consistently monitor and evaluate client progress, adjusting treatment plans as necessary to ...
Licensed Mental Health Therapist - Santa Clara, Remote Opportunity
Santa Clara, CA · Remote
$115K - $130K/yr
The support of experienced colleagues is just a video call away, fostering collaboration and ... Establish clear therapeutic goals in collaboration with clients, monitoring their progress and ...
Licensed Mental Health Therapist - Santa Clara, Remote Opportunity
Santa Clara, CA · Remote
$115K - $130K/yr
The support of experienced colleagues is just a video call away, fostering collaboration and ... Establish clear therapeutic goals in collaboration with clients, monitoring their progress and ...
Remote Licensed Mental Health Counselor (LMFT, LCSW, LPCC) - Full-Time Opportunity
Pasadena, CA · Remote
$110K - $130K/yr
... just a call away, no matter where they are. Our team consists of passionate mental health ... Consistently monitor and evaluate client progress, adjusting treatment plans as necessary to ...
Remote Licensed Mental Health Counselor (LMFT, LCSW, LPCC) - Full-Time Opportunity
Pasadena, CA · Remote
$110K - $130K/yr
... just a call away, no matter where they are. Our team consists of passionate mental health ... Consistently monitor and evaluate client progress, adjusting treatment plans as necessary to ...
... call "culture of brilliance." Together, we leverage our strengths and experiences to make a ... Monitor workload distribution across the team and reallocate assignments as needed to balance ...
... call "culture of brilliance." Together, we leverage our strengths and experiences to make a ... Monitor workload distribution across the team and reallocate assignments as needed to balance ...
Software Engineer I - Remote - Nationwide
Sacramento, CA · On-site +1
$69K - $86K/yr
... call "culture of brilliance." Together, we leverage our strengths and experiences to make a ... Hands-on experience on Microsoft Azure platform (devOps, CiCd, Azure monitoring, etc) preferred.
Software Engineer I - Remote - Nationwide
Sacramento, CA · On-site +1
$69K - $86K/yr
... call "culture of brilliance." Together, we leverage our strengths and experiences to make a ... Hands-on experience on Microsoft Azure platform (devOps, CiCd, Azure monitoring, etc) preferred.
... call "culture of brilliance." Together, we leverage our strengths and experiences to make a ... Monitor year one and progress thereafter towards set financial targets and analyze budget ...
... call "culture of brilliance." Together, we leverage our strengths and experiences to make a ... Monitor year one and progress thereafter towards set financial targets and analyze budget ...
... call "culture of brilliance." Together, we leverage our strengths and experiences to make a ... Monitor workload distribution across the team and reallocate assignments as needed to balance ...
... call "culture of brilliance." Together, we leverage our strengths and experiences to make a ... Monitor workload distribution across the team and reallocate assignments as needed to balance ...
Senior Platform Engineer, Voice Infrastructure
Fremont, CA · On-site +1
$180K - $225K/yr
Experience with real-time media observability and monitoring * Experience with call recording ... Remote-First Flexibility so you can work where you thrive * Comprehensive Benefits for US ...
Quick apply
Senior Platform Engineer, Voice Infrastructure
Fremont, CA · On-site +1
$180K - $225K/yr
Experience with real-time media observability and monitoring * Experience with call recording ... Remote-First Flexibility so you can work where you thrive * Comprehensive Benefits for US ...
We are looking for professional remote interpreters who want to join an international company and ... Be always prepared to take notes during a call. * Be aware of the specific vocabulary of the ...
We are looking for professional remote interpreters who want to join an international company and ... Be always prepared to take notes during a call. * Be aware of the specific vocabulary of the ...
We are looking for professional remote interpreters who want to join an international company and ... Be always prepared to take notes during a call. * Be aware of the specific vocabulary of the ...
We are looking for professional remote interpreters who want to join an international company and ... Be always prepared to take notes during a call. * Be aware of the specific vocabulary of the ...
We are looking for professional remote interpreters who want to join an international company and ... Be always prepared to take notes during a call. * Be aware of the specific vocabulary of the ...
We are looking for professional remote interpreters who want to join an international company and ... Be always prepared to take notes during a call. * Be aware of the specific vocabulary of the ...
Virtual Customer Service Representative
San Diego, CA · Remote
$17/hr
At least 1 year of call center experience OR 2 years of customer service experience * Must have ... Remote
Virtual Customer Service Representative
San Diego, CA · Remote
$17/hr
At least 1 year of call center experience OR 2 years of customer service experience * Must have ... Remote
Remote Call Monitoring information
See California salary details
$10.44 - $11.73
2% of jobs
$11.73 - $13.03
8% of jobs
$13.03 - $14.32
12% of jobs
$14.53 is the 25th percentile. Wages below this are outliers.
$14.32 - $15.61
18% of jobs
The median wage is $16.17 / hr.
$15.61 - $16.91
23% of jobs
$16.91 - $18.20
12% of jobs
$18.23 is the 75th percentile. Wages above this are outliers.
$18.20 - $19.50
12% of jobs
$19.50 - $20.79
5% of jobs
$20.79 - $22.08
4% of jobs
$22.08 - $23.38
2% of jobs
$23.38 - $24.67
2% of jobs
$10
$16
$24
How much do remote call monitoring jobs pay per hour?
What is a remote call monitoring?
A Remote Call Monitoring job involves listening to and evaluating customer service calls to ensure quality, compliance, and performance standards are met. Professionals in this role analyze interactions, provide feedback to agents, and generate reports to improve service efficiency. They may work for call centers, customer support teams, or third-party quality assurance firms. This job often requires strong attention to detail, communication skills, and familiarity with call evaluation software.
What are the typical daily responsibilities of someone in a remote call monitoring role?
Daily tasks for Remote Call Monitoring professionals usually involve listening to recorded or live customer calls, evaluating agent performance against company standards, and documenting observations. You will use specialized software to review calls, compile feedback, and sometimes provide actionable recommendations to supervisors or training teams. The role often involves working both independently and collaboratively to spot trends, identify coaching opportunities, and maintain high-quality service levels. This structured yet dynamic environment allows you to directly contribute to a company’s customer experience and overall performance.
What are the key skills and qualifications needed to thrive in the remote call monitoring position, and why are they important?
To excel in Remote Call Monitoring, you need a keen ear for detail, strong analytical abilities, and experience in quality assurance or customer service, often supported by a high school diploma or relevant certifications. Familiarity with call monitoring software, CRM systems, and telecommunication tools is commonly required. Outstanding soft skills include integrity, objectivity, and effective written communication for providing feedback and reporting findings. These qualities are critical to ensure call quality, regulatory compliance, and continuous improvement in customer interactions.
What are popular job titles related to Remote Call Monitoring jobs in California?
For Remote Call Monitoring jobs in California, the most frequently searched job titles are:
- Work From Home Plumbing Dispatcher
- No Experience Call Center Travel Agent
- Call Center Start Immediately
- Remote English Spanish Translation
- Seasonal Call Center Supervisor
- Remote Verizon Call Center
- Remote Call Center Representatives
- Overnight Remote Call Center Supervisor
- Bilingual Call Center Representative
- Remote Call Center Supervisor
What job categories do people searching Remote Call Monitoring jobs in California look for?
The top searched job categories for Remote Call Monitoring jobs in California are:
- Night Shift Bilingual Call Center Agent
- Overnight Ibex Global Call Center
- Night Shift Expedia Call Center
- Amazon Call Center
- Call Center Customer Service
- Remote Disney Call Center
- Flexible Remote Bilingual Spanish Editor
- Part Time Work From Home Call Center
- Internship Fluent English Speaking
- Work From Home Td Bank Call Center
What cities in California are hiring for Remote Call Monitoring jobs?
Cities in California with the most Remote Call Monitoring job openings:

Benefits Administrator - Remote - Nationwide
Sacramento, CA • Remote
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 19 days ago
Vituity rating
8.9
Based on 32 frontline employees who took The Breakroom Quiz
1st of 898 rated healthcare providers
Job description
Remote, Nationwide - Seeking Benefits Administrator
Everybody Has A Role To Play In Transforming Healthcare
At Vituity you are part of a larger team that is driven by our purpose to improve lives. We are dedicated to transforming healthcare through our culture by working together to tackle healthcare's most pressing challenges from the inside.
Join the Vituity Team. At Vituity we've cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call "culture of brilliance." Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done.
Vituity Locations: Vituity has opportunities at 900 practices across the country, serving 14.5+ million patients a year. With Vituity, if you ever need to move, you can take your job with you.
The Opportunity
- Process and review payroll deductions from benefits vendor and participant changes into the payroll system.
- Reconciliation between vendors to ensure payroll deduction accuracy.
- Monitor and troubleshoot status changes, terminations, and new hires in HCM system to ensure accurate downstream feeds to ADP, Bswift, and Schwab.
- Handle all questions from the Payroll Department and People Operations regarding benefits.
- Provides technical assistance in order to resolve system problems.
- Answer participant questions through Vera ticketing system, phone call or e-mail for all benefit plans.
- Advise employees of their benefit options and determine the best plan for each participant.
- Research and troubleshoot client questions and problems in various systems: Oracle, ADP, Bswift Benefit System, and outside vendor systems.
- Assist with Open Enrollment preparation.
- Prepare and process Schwab 401(k) contributions for outside clients.
- Collaborates with Finance on the reconciliation of Schwab payments.
- Manage the manual check & wires for physician contribution.
- Troubleshoot with Union Bank for issues with their website.
- Mange the IDI Unum Disability Insurance billing and claims process.
- Process Hartford Life Insurance claims and assist on the set up of Portability Feed from Bswift to Hartford.
- Back up for life insurance billing and plan processing.
- Prepare billing and Team Lead for the Commuter Benefits Program
Required Experience and Competencies
- 1-3 years of experience in Human Resources, Payroll, or Benefits required.
- Bachelor's degree in Business Administration or Finance required.
- Mathematical and finance aptitude required.
- Must be detail-oriented and able to multi-task in a fast-paced environment required.
- Knowledge of Oracle HCM system and ADP Payroll systems preferred.
- Basic knowledge of principles, standards, and accepted practices related to benefit plans.
- Ability to express ideas and convey information effectively in verbal and written form.
- Able to take detailed and complete meeting minutes.
- Must be personable and able to speak to various employees and physicians regarding benefit plans.
- Proficient in basic math principles.
- Understand and interpret regulations for State and Federal regulations for all benefit plans.
- Ability to maintain flexibility, cooperation and participation cross-organizationally.
- Intermediate to advanced MS Excel, Word, PowerPoint, and Outlook skills.
The Community
Even when you are working remotely, you are an important part of the Vituity Community. We offer plenty of opportunities to engage with other Vitans through a variety of virtual meet-and-greets, events and seminars.
- Monthly wellness events and programs such as yoga, HIIT classes, and more
- Trainings to help support and advance your professional growth
- Team building activities such as virtual scavenger hunts and holiday celebrations
- Flexible work hours
- Opportunities to attend Vituity community events including LGBTQ+ History, Dia de los Muertos Celebration, Money Management/Money Relationship, and more
Benefits & Beyond*
Vituity cares about the whole you. With our comprehensive compensation and benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future.
- Superior health plan options
- Dental, Vision, HSA/FSA, Life and AD&D coverage, and more
- Top Tier 401(k) retirement savings plans that offers a $1.20 match for every dollar up to 6% plus discretionary profit-sharing contributions (eligible January following 18 months of service)
- Generous paid time off starting 3-4 weeks' annually
- Student Loan Refinancing Discounts
- Professional and Career Development Program
- EAP and travel assistance included
- Wellness program
- Purpose-driven culture focused on improving the lives of our patients, communities, and employees
We are excited to share the base salary range for this position is $29.19 - $36.49, exclusive of fringe benefits or potential bonuses. This position is also eligible to participate in our annual corporate Success Sharing bonus program, which is based on the company's annual performance. If you are hired at Vituity, your final base salary compensation will be determined based on factors such as skills, education, and/or experience. We believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please speak with a recruiter for more details.
We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. When we work together across sites and specialties as an integrated healthcare team, we exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, Vituity is the place to do it. Come grow with us.
Vituity does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Vituity is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity.
*Benefits for part-time and per diem vary. Please speak to a recruiter for more information.
Applicants only. No agencies please.
Employment Type: FULL_TIMEAbout Vituity
Sourced by ZipRecruiter
We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. We know that when we work together across sites and specialties as an integrated healthcare team, we can exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, Vituity is the place to do it.
Industry
Health care and social assistance
Company size
201 - 500 Employees
Headquarters location
Emeryville, CA, US
Year founded
1975