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Remote Call Center Representatives Jobs in Boca Raton, FL

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How much do remote call center representatives jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote call center representatives in Boca Raton, FL is $17.00, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $18.27 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Call Center Representative, and why are they important?

To thrive as a Remote Call Center Representative, you need excellent verbal communication skills, active listening abilities, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer applications is typically required. Outstanding problem-solving skills, patience, and the ability to remain calm under pressure set top performers apart. These skills ensure efficient customer service, high satisfaction rates, and effective resolution of issues in a virtual environment.

How do Remote Call Center Representatives stay connected and collaborate effectively with their teams while working from home?

Remote Call Center Representatives typically use a combination of communication tools such as instant messaging, video conferencing, and shared dashboards to stay connected with their teams. Regular virtual meetings and team huddles help ensure everyone is aligned on goals, updates, and best practices. Collaboration platforms also allow representatives to quickly seek assistance from supervisors or share information with colleagues, which helps maintain a supportive and cohesive work environment despite physical distance.

What are Remote Call Center Representatives?

Remote Call Center Representatives are customer service professionals who work from home or other remote locations, handling inbound or outbound calls for a company. They assist customers with inquiries, resolve issues, process orders, and provide information about products or services. These representatives use phone systems, chat, or email to communicate and often need strong communication and problem-solving skills. Remote call center jobs offer flexibility and require a reliable internet connection, a computer, and sometimes specific software provided by the employer.

What is the difference between Remote Call Center Representatives vs Customer Service Agents?

AspectRemote Call Center RepresentativesCustomer Service Agents
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or customer serviceHigh school diploma or equivalent; often similar certifications
Work EnvironmentRemote, home-based or call center settingRemote or in-office customer support environments
Industry UsageCommonly used in call centers, telecommunication, and support servicesUsed across various industries including retail, tech, and healthcare
Job FocusHandling inbound/outbound calls, troubleshooting, salesResponding to customer inquiries, resolving issues, providing information

Remote Call Center Representatives and Customer Service Agents often share similar credentials and work environments. The main difference lies in the job scope: representatives typically handle more sales and technical support calls, while agents focus on general customer inquiries. Both roles are essential in customer support industries and often overlap in skills and responsibilities.

What are popular job titles related to Remote Call Center Representatives jobs in Boca Raton, FL? For Remote Call Center Representatives jobs in Boca Raton, FL, the most frequently searched job titles are:
What job categories do people searching Remote Call Center Representatives jobs in Boca Raton, FL look for? The top searched job categories for Remote Call Center Representatives jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Remote Call Center Representatives jobs? Cities near Boca Raton, FL with the most Remote Call Center Representatives job openings:
Remote Call Center Representatives jobs near you
Infographic showing various Remote Call Center Representatives job openings in Boca Raton, FL as of May 2026, with employment types broken down into 68% Full Time, and 32% Part Time. Highlights an 100% Remote job distribution, with an average salary of $35,355 per year, or $17 per hour.

Automotive Service BDC Representative

CALL TEAM SIX LLC

Boca Raton, FL • Remote

$13 - $17.50/hr

Full-time

PTO

Posted 17 days ago

Job description

Benefits:
  • Flexible schedule
  • Paid time off
  • Paid training
  • Work from home
  • Overtime offered when available
  • Career Growth Opportunities 
Job Summary:

The Automotive Service BDC Representative is responsible for taking inbound service calls from prospective customers interested in getting their vehicle serviced. In addition, making outbound calls to prospective clients to schedule service appointments. This role involves contacting potential service customers, understanding their needs, providing information about available dates and times, and scheduling appointments for them to visit the dealership service department. The ideal candidate will have excellent communication skills, a customer-focused attitude, and a strong interest in the automotive industry.
Responsibilities 
  • Receive inbound calls and place outbound calls 
  • Identify the reason for the customer’s call, collect relevant information, and provide solutions
  • Refer to premade scripts for a variety of customer service topics
  • Use best practices in customer service techniques to develop rapport and build relationships with customers
  • Document all customer interactions in various dealership service schedulers
  • Attend trainings to maintain up-to-date skills and knowledge
  • Appointment scheduling
  • Outbound calling and texting efforts 
Qualifications
  • High school diploma/GED
  • Previous experience as a Automotive Business Development Representative or in a similar role is preferred 
  • Excellent phone and verbal communication skills
  • Understanding of active listening techniques
  • Familiarity with Customer Relationship Management (CRM) programs
  • Ability to work well under pressure
  • Highly organized with the ability to prioritize projects and manage time effectively
  • Bilingual preferred, but not mandatory
Working Conditions: 
  • Must have quiet work environment.
  • Must have fully reliable high-speed home internet
  • This is an office-based role with extensive phone and computer use
Expected hours: 40 per week
Benefits:
  • Flexible schedule
  • Paid time off
  • Paid training
  • Work from home
  • Overtime offered when available
  • Career Growth Opportunities 
Shift:
  • 8 hour shift
  • Day shift
  • Evening shift
  • Morning shift
  • Night shift
Supplemental Pay:
  • Bonus opportunities
  • Overtime opportunities
  • Paid Dealership Referral Bonus
Work Location: Remote
Depending on experience