ZipRecruiter

Log In

2

Remote Call Center Representatives Jobs in Boca Raton, FL

next page

Showing results 1-20

People also search for

All JobsRemote Call Center Representatives JobsRemote Call Center Representatives Jobs in Boca Raton, FL

Remote Call Center Representatives information

See Boca Raton, FL salary details

$10

$16

$23

How much do remote call center representatives jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote call center representatives in Boca Raton, FL is $17.00, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $18.27 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Call Center Representative, and why are they important?

To thrive as a Remote Call Center Representative, you need excellent verbal communication skills, active listening abilities, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer applications is typically required. Outstanding problem-solving skills, patience, and the ability to remain calm under pressure set top performers apart. These skills ensure efficient customer service, high satisfaction rates, and effective resolution of issues in a virtual environment.

How do Remote Call Center Representatives stay connected and collaborate effectively with their teams while working from home?

Remote Call Center Representatives typically use a combination of communication tools such as instant messaging, video conferencing, and shared dashboards to stay connected with their teams. Regular virtual meetings and team huddles help ensure everyone is aligned on goals, updates, and best practices. Collaboration platforms also allow representatives to quickly seek assistance from supervisors or share information with colleagues, which helps maintain a supportive and cohesive work environment despite physical distance.

What are Remote Call Center Representatives?

Remote Call Center Representatives are customer service professionals who work from home or other remote locations, handling inbound or outbound calls for a company. They assist customers with inquiries, resolve issues, process orders, and provide information about products or services. These representatives use phone systems, chat, or email to communicate and often need strong communication and problem-solving skills. Remote call center jobs offer flexibility and require a reliable internet connection, a computer, and sometimes specific software provided by the employer.

What is the difference between Remote Call Center Representatives vs Customer Service Agents?

AspectRemote Call Center RepresentativesCustomer Service Agents
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or customer serviceHigh school diploma or equivalent; often similar certifications
Work EnvironmentRemote, home-based or call center settingRemote or in-office customer support environments
Industry UsageCommonly used in call centers, telecommunication, and support servicesUsed across various industries including retail, tech, and healthcare
Job FocusHandling inbound/outbound calls, troubleshooting, salesResponding to customer inquiries, resolving issues, providing information

Remote Call Center Representatives and Customer Service Agents often share similar credentials and work environments. The main difference lies in the job scope: representatives typically handle more sales and technical support calls, while agents focus on general customer inquiries. Both roles are essential in customer support industries and often overlap in skills and responsibilities.

What are popular job titles related to Remote Call Center Representatives jobs in Boca Raton, FL? For Remote Call Center Representatives jobs in Boca Raton, FL, the most frequently searched job titles are:
What job categories do people searching Remote Call Center Representatives jobs in Boca Raton, FL look for? The top searched job categories for Remote Call Center Representatives jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Remote Call Center Representatives jobs? Cities near Boca Raton, FL with the most Remote Call Center Representatives job openings:
Remote Call Center Representatives jobs near you
Infographic showing various Remote Call Center Representatives job openings in Boca Raton, FL as of May 2026, with employment types broken down into 68% Full Time, and 32% Part Time. Highlights an 100% Remote job distribution, with an average salary of $35,355 per year, or $17 per hour.

Call Center Representative

American Behavioral Research Instit

Boca Raton, FL • Remote

$15.25 - $19/hr

Other

Retirement, PTO

Posted 10 days ago

Job description

Benefits:

401(k)

Competitive salary

Paid time off

Benefits/Perks

Competitive Compensation

Paid Time Off

Career Growth Opportunities

Job Summary

We are seeking a friendly and professional Call Center Representative to join our team. In this role, you will take inbound and outbound calls, communicate with customers to identify their needs, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure.

Responsibilities

Receive inbound calls and place outbound calls

Identify the reason for the customer’s call, collect relevant information and provide solutions

Upsell products and services when appropriate

Use best practices in customer service techniques to develop rapport and build relationships with customers

Document all customer interactions

Attend trainings to maintain up-to-date skills and knowledge

Qualifications

High school diploma/GED

Must be a US Citizen and reside in the continental United States

Previous experience as a Call Center Representative or in a similar role is preferred

Excellent phone and verbal communication skills

Understanding of active listening techniques

Familiarity with Customer Relationship Management (CRM) programs

Ability to work well under pressure

Highly organized with the ability to prioritize projects and manage time effectively

Multi-task on multiple programs at the same time

Requirements

  • Must have private, stable, reliable, high speed internet service
  • Must have your own computer or laptop with at least 8 gigs of usable RAM
  • No Chromebooks allowed
  • Must use compatible headset
  • Designated workspace free from noise and other distractions
  • You must have child care for your young children during work hours, you are not allowed to watch or care for them while on your shift.

Equipment Specifications

  • Must have PC or Laptop with 8 gig of usable RAM or more (no Chromebooks)
  • Speakers MUST work

Shift

  • Hiring for 11:30am- 8pm est 10:30am- 7pm cst 9:30am- 6pm pst

this also includes Saturday 10am- 6:30pm est 9am- 5:30pm cst 8am- 4:30pm pst

This is a remote position.

Apply