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Non Union Baylor Call Center Jobs in Boca Raton, FL

Ithink Financial

Call Center Specialist

Delray Beach, FL · On-site

$1.0K/day

Maintain full knowledge of all credit union products and services and promotions for the purpose of ... Adhere to Member Identification guidelines for the Call Center to ensure member privacy and ...

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Non Union Baylor Call Center information

See Boca Raton, FL salary details

$10

$16

$23

How much do non union baylor call center jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for non union baylor call center in Boca Raton, FL is $17.00, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $18.27 per hour, depending on experience, location, and employer.

What is the difference between Non Union Baylor Call Center vs Non Union Customer Service Representative?

AspectNon Union Baylor Call CenterNon Union Customer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall center setting, fast-paced, team-orientedOffice or remote, customer interaction-focused
Employer & IndustryHealthcare/Baylor health system, call center operationsVarious industries, customer service roles
Search & Comparison IntentRoles within Baylor health system, call center jobsCustomer service roles across industries

The Non Union Baylor Call Center and Non Union Customer Service Representative roles both require similar credentials and are often found in call center environments. However, the Baylor Call Center specifically serves healthcare-related customer needs within the Baylor health system, whereas Customer Service Representatives work across various industries. The Baylor Call Center typically involves handling healthcare inquiries in a team setting, while Customer Service roles may vary in environment and scope.

Can I work in a non union Baylor call center without experience?

Non-union Baylor call center positions often do not require prior experience, as training is typically provided to new employees. Basic communication skills and a customer-focused attitude are usually sufficient to start, though some roles may prefer or require familiarity with call center software or customer service principles.

Does a non union Baylor call center offer remote positions?

Non-union Baylor call centers may offer remote positions, but availability varies by location and employer policies. Candidates should check specific job postings for remote work options and required skills such as customer service and communication tools like phone or chat systems.

What are popular job titles related to Non Union Baylor Call Center jobs in Boca Raton, FL?

For Non Union Baylor Call Center jobs in Boca Raton, FL, the most frequently searched job titles are:

What job categories do people searching Non Union Baylor Call Center jobs in Boca Raton, FL look for?

The top searched job categories for Non Union Baylor Call Center jobs in Boca Raton, FL are:

What cities near Boca Raton, FL are hiring for Non Union Baylor Call Center jobs?

Cities near Boca Raton, FL with the most Non Union Baylor Call Center job openings:

Non Union Baylor Call Center jobs near you

Call Center Manager

MV Transportation

West Palm Beach, FL • On-site

Full-time

Re-posted 12 days ago

MV Transportation rating

6.3

Company rating: 6.3 out of 10

Based on 98 frontline employees who took The Breakroom Quiz

81st of 99 rated public transport

Job description

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MV Transportation is seeking aCall Center Managerto oversee all reservations, scheduling, and dispatching operations. He/she will work closely with MV’s management and supervisor teams to confirm service is high quality. They oversee all customer service activities, monitor call hold times, perform quality assurance reviews of all recordings, and work with reservations, dispatch and scheduling staff to confirm that all call center operations appropriately represent and consistently meet company standards as directed by company’s operating contract. 

Job Responsibilities: 

  • Appropriately staff the call center. 
  • Manage and oversee training, scheduling of staff and re-training in any deficient areas the call center staff. 
  • Monitor and oversee all quality assurance/customer service of all call center staff. 
  • Oversee and monitor ticket store staff. 
  • Oversee passenger trip requests manually or through use of automated system to achieve system goals (productivity, on-time performance, efficiency, minimum ride lengths, etc.) and considering operator and vehicle availability and vehicle capacity types. 
  • Oversee when necessary rescheduling trips when necessary in the event of operator or vehicle shortages and in consideration of project work scheduling policies. 
  • Be the direct liaison for the call center staff union. 
  • Act as the direct liaison with the client for the call center and its employees. 
  • Be “on call” during all hours of the call center operations for issues/concerns. 
  • Daily/hourly monitor all system efficiencies and make adjustments when needed. 
  • Work with Payroll Support Manager to handle open enrollment and ongoing benefits for Call Center employees. 
  • Work with Payroll Support Manager on daily and bi-weekly imputing and paying out of Call Center employees pay. 
  • Maintain professional demeanor and appearance. 
  • Maintain attendance within policy. 
  • Handle multiple tasks accurately and effectively. 
  • Additional responsibilities, as assigned.

Talent Requirements: 

  • High School diploma or equivalent. 
  • Must have Trapeze experience. 
  • Previous data entry, dispatch, customer service, supervisory and/or operating experience desired but not required. 
  • Strong customer service skills. 
  • Data entry experience and general knowledge of windows-based computer operating system and Microsoft Office package. 
  • Knowledge of service area. 
  • Ability to read, write and speak clearly the English language – basic knowledge of Spanish may be required depending on contract location and requirements. 
  • Able to use multi-line phone system and handle multiple tasks concurrently. 
  • Ability to supervise. 
  • Ability to work independently and follow directions. 
  • Ability to adapt and remain flexible in a dynamic environment. 

MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances.  The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.  

 

Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment. 

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