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Overnight Western Union Call Center Jobs in Boca Raton, FL

iTHINK Financial

Call Center Specialist

Delray Beach, FL · On-site

$1K/day

Maintain full knowledge of all credit union products and services and promotions for the purpose of ... Adhere to Member Identification guidelines for the Call Center to ensure member privacy and ...

Ithink Financial

Call Center Specialist

Delray Beach, FL · On-site

$1K/day

Maintain full knowledge of all credit union products and services and promotions for the purpose of ... Adhere to Member Identification guidelines for the Call Center to ensure member privacy and ...

prometric

Test Center Administrator (FT)

Dania Beach, FL · On-site

$12 - $14.50/hr

No inventory, stocking, floor moves or overnight shifts! * Paid training * Sick time prorated based ... Minimum of one year of customer service experience required, in person (call center, retail ...

prometric

Test Center Administrator (FT)

Dania Beach, FL · On-site

$12 - $14.50/hr

No inventory, stocking, floor moves or overnight shifts! * Paid training * Sick time prorated based ... Minimum of one year of customer service experience required, in person (call center, retail ...

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Overnight Western Union Call Center information

See Boca Raton, FL salary details

$10

$16

$23

How much do overnight western union call center jobs pay per hour?

As of May 28, 2026, the average hourly pay for overnight western union call center in Boca Raton, FL is $17.00, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $18.27 per hour, depending on experience, location, and employer.

What is the difference between Overnight Western Union Call Center vs Customer Service Representative?

AspectOvernight Western Union Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training varies by industry
Work EnvironmentCall center, night shifts, fast-pacedOffice or remote, daytime or flexible hours
Industry UsageFinancial services, money transferVarious industries including retail, telecom, finance
Common Search IntentCustomer support, transaction assistanceProduct info, issue resolution, customer inquiries

While both roles involve customer interaction, the Overnight Western Union Call Center focuses on financial transactions and operates primarily during night shifts in a call center environment. Customer Service Representatives work across industries, often during daytime hours, handling a broader range of customer inquiries. Understanding these differences helps job seekers find the right fit based on credentials, work environment, and industry focus.

What are the most commonly searched types of Western Union Call Center jobs in Boca Raton, FL? The most popular types of Western Union Call Center jobs in Boca Raton, FL are:
What are popular job titles related to Overnight Western Union Call Center jobs in Boca Raton, FL? For Overnight Western Union Call Center jobs in Boca Raton, FL, the most frequently searched job titles are:
What job categories do people searching Overnight Western Union Call Center jobs in Boca Raton, FL look for? The top searched job categories for Overnight Western Union Call Center jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Overnight Western Union Call Center jobs? Cities near Boca Raton, FL with the most Overnight Western Union Call Center job openings:
Overnight Western Union Call Center jobs near you
Infographic showing various Overnight Western Union Call Center job openings in Boca Raton, FL as of May 2026, with employment types broken down into 77% Full Time, 22% Part Time, and 1% Temporary. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $35,355 per year, or $17 per hour.
Call Center Manager

Call Center Manager

MV Transportation

West Palm Beach, FL

Full-time

Posted 10 days ago

MV Transportation rating

6.3

Company rating: 6.3 out of 10

Based on 95 frontline employees who took The Breakroom Quiz

59th of 76 rated public transport

Job description

Overview

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Responsibilities

MV Transportation is seeking aCall Center Managerto oversee all reservations, scheduling, and dispatching operations. He/she will work closely with MV's management and supervisor teams to confirm service is high quality. They oversee all customer service activities, monitor call hold times, perform quality assurance reviews of all recordings, and work with reservations, dispatch and scheduling staff to confirm that all call center operations appropriately represent and consistently meet company standards as directed by company's operating contract. 

Job Responsibilities: 

  • Appropriately staff the call center. 
  • Manage and oversee training, scheduling of staff and re-training in any deficient areas the call center staff. 
  • Monitor and oversee all quality assurance/customer service of all call center staff. 
  • Oversee and monitor ticket store staff. 
  • Oversee passenger trip requests manually or through use of automated system to achieve system goals (productivity, on-time performance, efficiency, minimum ride lengths, etc.) and considering operator and vehicle availability and vehicle capacity types. 
  • Oversee when necessary rescheduling trips when necessary in the event of operator or vehicle shortages and in consideration of project work scheduling policies. 
  • Be the direct liaison for the call center staff union. 
  • Act as the direct liaison with the client for the call center and its employees. 
  • Be "on call" during all hours of the call center operations for issues/concerns. 
  • Daily/hourly monitor all system efficiencies and make adjustments when needed. 
  • Work with Payroll Support Manager to handle open enrollment and ongoing benefits for Call Center employees. 
  • Work with Payroll Support Manager on daily and bi-weekly imputing and paying out of Call Center employees pay. 
  • Maintain professional demeanor and appearance. 
  • Maintain attendance within policy. 
  • Handle multiple tasks accurately and effectively. 
  • Additional responsibilities, as assigned.
Qualifications

Talent Requirements: 

  • High School diploma or equivalent. 
  • Must have Trapeze experience. 
  • Previous data entry, dispatch, customer service, supervisory and/or operating experience desired but not required. 
  • Strong customer service skills. 
  • Data entry experience and general knowledge of windows-based computer operating system and Microsoft Office package. 
  • Knowledge of service area. 
  • Ability to read, write and speak clearly the English language - basic knowledge of Spanish may be required depending on contract location and requirements. 
  • Able to use multi-line phone system and handle multiple tasks concurrently. 
  • Ability to supervise. 
  • Ability to work independently and follow directions. 
  • Ability to adapt and remain flexible in a dynamic environment. 

MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances.  The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.  

 

Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment. 

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Employment Type: FULL_TIME

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