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On Call Medical Insurance Call Center Jobs in Boca Raton, FL

NATIONAL FLOORS DIRECT INC

Call Center Manager

Boca Raton, FL · On-site

$58K - $68K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Medical Insurance * Dental Insurance * Vision Insurance * Flexible Schedules * Employee Discounts ... Google Customer Reviews: 94% How Our Call Center Managers Are Set Up For Success? * Ongoing ...

NATIONAL FLOORS DIRECT INC

Call Center Manager

Boca Raton, FL · On-site

$58K - $68K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Medical Insurance * Dental Insurance * Vision Insurance * Flexible Schedules * Employee Discounts ... Google Customer Reviews: 94% How Our Call Center Managers Are Set Up For Success? * Ongoing ...

Napleton Corporate

Call Center Representative

West Palm Beach, FL · On-site

$35K - $70K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Medical, Dental, and Vision Insurance * 401K and additional benefits * Paid Vacation and Sick Time ... Knowledgeable to call center environment- NO COLD CALLS! * Automotive experience is helpful but not ...

Northlake CDJR

Call Center Representative

West Palm Beach, FL · On-site

$35K - $70K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Call Center Representative/Business Development Representative The Ed Napleton Automotive Group is ... Medical, Dental, and Vision Insurance * 401K and additional benefits * Paid Vacation and Sick Time

Delray Eye Associates P.A

Call Center Representative

Delray Beach, FL · On-site

$15 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

If you have at least one year of call center or medical experience, preferably in optometry or ... Knowledge of medical and vision insurance preferred * Experience with EMR/EHR and EPM, NextGen is ...

Delray Eye Associates PA

Call Center Representative

Delray Beach, FL

$15 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

If you have at least one year of call center or medical experience, preferably in optometry or ... Knowledge of medical and vision insurance preferred * Experience with EMR/EHR and EPM, NextGen is ...

Guardian Recovery Services

CALL CENTER REP

Delray Beach, FL · On-site

$50K - $75K/yr

  • Medical

Knowledge of health insurance carriers & benefits. Knowledge of addictions. * Ability to interact ... Ability to determine if a medical emergency exists and to take appropriate action, when necessary.

Ed Morse Automotive Group

Call Center Specialist

Delray Beach, FL · On-site

$40K - $50K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Ed Morse Automotive Group is looking for enthusiastic individuals to join our team as Call Center ... Benefits Paid Time Off (PTO)###Health Insurance###Dental Insurance###Vision Insurance###Life ...

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All JobsOn Call Medical Insurance Call Center JobsOn Call Medical Insurance Call Center Jobs in Boca Raton, FL

On Call Medical Insurance Call Center information

See Boca Raton, FL salary details

$10

$16

$23

How much do on call medical insurance call center jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for on call medical insurance call center in Boca Raton, FL is $17.00, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $18.27 per hour, depending on experience, location, and employer.

How do on call medical insurance call centers work?

An on call medical insurance call center employs representatives who handle inquiries, claims, and support outside regular business hours, often rotating shifts to provide 24/7 coverage. Staff typically use specialized software to access policy information, assist clients with coverage questions, and resolve issues promptly, requiring good communication skills and knowledge of insurance policies.

What is the difference between On Call Medical Insurance Call Center vs Medical Claims Processor?

AspectOn Call Medical Insurance Call CenterMedical Claims Processor
Primary RoleAssist policyholders, answer inquiries, provide policy informationReview, process, and adjudicate insurance claims
Work EnvironmentCall center setting, customer service focusOffice setting, administrative and data entry tasks
Required SkillsCommunication, customer service, insurance knowledgeAttention to detail, data analysis, insurance policies
CertificationsOften requires insurance knowledge, customer service experienceInsurance certification may be preferred, but not always required

While both roles involve working within the insurance industry, the On Call Medical Insurance Call Center primarily focuses on customer interactions and support via phone, whereas Medical Claims Processors handle the technical review and processing of insurance claims. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

What are the most commonly searched types of Medical Insurance Call Center jobs in Boca Raton, FL?

The most popular types of Medical Insurance Call Center jobs in Boca Raton, FL are:

What are popular job titles related to On Call Medical Insurance Call Center jobs in Boca Raton, FL?

For On Call Medical Insurance Call Center jobs in Boca Raton, FL, the most frequently searched job titles are:

What job categories do people searching On Call Medical Insurance Call Center jobs in Boca Raton, FL look for?

The top searched job categories for On Call Medical Insurance Call Center jobs in Boca Raton, FL are:

What cities near Boca Raton, FL are hiring for On Call Medical Insurance Call Center jobs?

Cities near Boca Raton, FL with the most On Call Medical Insurance Call Center job openings:

On Call Medical Insurance Call Center jobs near you
Infographic showing various On Call Medical Insurance Call Center job openings in Boca Raton, FL as of June 2026, with employment types broken down into 73% Full Time, 20% Part Time, 1% Temporary, and 6% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $35,355 per year, or $17 per hour.

Call Center Manager

NATIONAL FLOORS DIRECT INC

Boca Raton, FL • On-site

$58K - $68K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 15 hours ago

Job description

Overview:

National Floors Direct is a direct-to-consumer Carpet and Flooring Specialty Service. We deliver the customer experience and expertise of a High End Floor Covering Specialty Store directly to our customers’ home. This revolutionary approach to satisfying the floor covering needs of homeowners is part of our commitment to the customer experience.

We are currently seeking a highly motivated and adaptable Call Center Manager to lead our rapidly growing team. We have an amazing web presence, recognizable brand, great reputation, and top notch customer reviews due in part to great Call Center Representatives.

In this role, you will be a leader, a crucial customer touch point, and a representative of the National Floors Direct brand. You will be responsible for receiving inbound calls and making outbound calls from customers regarding their needs and purchase of new floor-coverings.

Responsibilities:

• Managing, leading, and engaging a mid-sized team.

• Handling inbound calls and making outbound calls.

• Engaging with prospective customers regarding their floor covering needs.

• Passionate about delivering a great customer experience.

• Providing a positive and informative customer experience.

• Use internal tools to document all customer touch points and communications.

• Availability to weekends.

• Ability to build rapport with customers.

• Contribute to the achievement of team goals and outcomes.

• Participate in regular training and development meetings as required.

• Represent the brand in line with our mission of delivering an amazing customer experience.


Qualifications:

• 5+ years of Call Center, Customer Service, or other customer facing experience.

• 3+ year of leadership experience.

• Familiarity with Customer Relationship Management (CRM) software and best practices.

• Technologically proficient,

• Excellent listening and communication skills.

• Must possess a positive, can-do attitude.


Benefits and Compensation:

• Performance Bonuses

• 100% Paid Training

• Medical Insurance

• Dental Insurance

• Vision Insurance

• Flexible Schedules

• Employee Discounts

• Paid Time Off (PTO)

• 401k


What Our Employees Say About Us?

• Indeed Employee Reviews: 88%

• Glassdoor Employee Reviews: 96%


What Our Customers Say About Us?

• Consumer Affairs Customer Reviews: 90%

• Trustpilot Customer Reviews: 90%

• Houzz Customer Reviews: 94%

• Google Customer Reviews: 94%


How Our Call Center Managers Are Set Up For Success?

• Ongoing Training

• Learning and Development

• Career Pathing

• Opportunities for Growth

This a fantastic opportunity for all, focused, driven, and motivated professionals looking for an opportunity to develop with a growing organization. We take pride in investing in, training and developing our people. There are opportunities for career development within the Call Center function, as well as the organization as a whole. If you are committed to achieving your personal and professional goals – all while having the flexibility to design your own schedule, this could be the best next career step for you.

National Floors Direct is committed to equal opportunity in all conditions of employment, for all employees and all job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. National Floors Direct also complies with all applicable national, state and local laws governing nondiscrimination in employment.