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On Call Medical Insurance Call Center Jobs in Boca Raton, FL

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On Call Medical Insurance Call Center information

See Boca Raton, FL salary details

$10

$16

$23

How much do on call medical insurance call center jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for on call medical insurance call center in Boca Raton, FL is $17.00, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $18.27 per hour, depending on experience, location, and employer.

How do on call medical insurance call centers work?

An on call medical insurance call center employs representatives who handle inquiries, claims, and support outside regular business hours, often rotating shifts to provide 24/7 coverage. Staff typically use specialized software to access policy information, assist clients with coverage questions, and resolve issues promptly, requiring good communication skills and knowledge of insurance policies.

What is the difference between On Call Medical Insurance Call Center vs Medical Claims Processor?

AspectOn Call Medical Insurance Call CenterMedical Claims Processor
Primary RoleAssist policyholders, answer inquiries, provide policy informationReview, process, and adjudicate insurance claims
Work EnvironmentCall center setting, customer service focusOffice setting, administrative and data entry tasks
Required SkillsCommunication, customer service, insurance knowledgeAttention to detail, data analysis, insurance policies
CertificationsOften requires insurance knowledge, customer service experienceInsurance certification may be preferred, but not always required

While both roles involve working within the insurance industry, the On Call Medical Insurance Call Center primarily focuses on customer interactions and support via phone, whereas Medical Claims Processors handle the technical review and processing of insurance claims. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

What are the most commonly searched types of Medical Insurance Call Center jobs in Boca Raton, FL?

The most popular types of Medical Insurance Call Center jobs in Boca Raton, FL are:

What are popular job titles related to On Call Medical Insurance Call Center jobs in Boca Raton, FL?

For On Call Medical Insurance Call Center jobs in Boca Raton, FL, the most frequently searched job titles are:

What job categories do people searching On Call Medical Insurance Call Center jobs in Boca Raton, FL look for?

The top searched job categories for On Call Medical Insurance Call Center jobs in Boca Raton, FL are:

What cities near Boca Raton, FL are hiring for On Call Medical Insurance Call Center jobs?

Cities near Boca Raton, FL with the most On Call Medical Insurance Call Center job openings:

On Call Medical Insurance Call Center jobs near you
Infographic showing various On Call Medical Insurance Call Center job openings in Boca Raton, FL as of June 2026, with employment types broken down into 73% Full Time, 20% Part Time, 1% Temporary, and 6% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $35,355 per year, or $17 per hour.

BDC Outbound Call Center Agent

Mercedes-Benz of Palm Beach

West Palm Beach, FL

$16/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 18 days ago

Job description

New Country Motor Car Group is hiring for important positions in our West Palm Beach Customer Service Call Center. This position will include on-the-job training. Prior call center experience making outbound calls is preferred, but not required.

BDC Call Center Agent - Benefits

  • $16 base per hour, plus bonus!
  • Family Owned and Operated
  • Medical, Dental, and Vision Insurance
  • 401K and additional benefits
  • Accrued Vacation & Sick Time

BDC Customer Care Specialist - Responsibilities

  • Promote and seek out opportunities to deliver a top-notch customer experience
  • Work closely with the BDC Manager to schedule service appointments
  • Complete minimally 150 outbound phone calls per day
  • Minimal daily Appointment expectation is 18 per day. 
  • Stay informed about service updates, recalls and service requirements
  • Maintain a business casual appearance

BDC Customer Care Specialist - Requirements

  • 5-day work week, Monday thru Friday, 8-5
  • Mathematical skills to calculate figures and amounts such as discounts and pricing
  • Ability to interpret and follow instructions shared in written, oral, diagram, or schedule appointments
  • Clean driving record & valid driver’s license
  • Great customer service skills & motivation to be successful
  • Able to multitask
  • Able to communicate persuasively with customers to set appointments
  • Excellent computer skills required
  • Excellent phone presence
  • Automotive experience helpful but not required
  • Great communication skills
  • 18+ years of age or older

Mercedes-Benz of Palm Beach is a member of New Country Motor Car Group, one of the largest independent auto groups in the United States. The New Country Motor Car Group family represents some of the most respected auto manufacturers in the world with dealerships in Connecticut, New York, Maryland, Pennsylvania, and Florida. Family owned and run; New Country’s success is built on a foundation of investing in our own people to facilitate growth and a rewarding work environment.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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