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On Call Medical Insurance Call Center Jobs in Boca Raton, FL

The Dental Care Group

Call Center

Pembroke Pines, FL · On-site

$14.25 - $18.25/hr

Taking all insurance and information required and verify and update patients information * Handling ... Call Center Team member is expected to have previous experience in a customer support role ...

Sage Dental

Dental Call Center Representative

Boca Raton, FL · On-site

$14.75 - $18.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Position Details: * Full-Time Patient Service Support Coordinator (Call Center) * Sage Dental ... Benefits such as Medical Insurance, 401(k), Vision, PTO, and more! * Growth opportunity

Sage Dental

Dental Call Center Representative

Boca Raton, FL · On-site

$15.25 - $19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Position Details: * Full-Time Patient Service Support Coordinator (Call Center) * Sage Dental ... Benefits such as Medical Insurance, 401(k), Vision, PTO, and more! * Growth opportunity

Guardian Recovery

CALL CENTER REP

Delray Beach, FL

$14.50 - $18.75/hr

  • Medical

Knowledge of health insurance carriers & benefits. Knowledge of addictions. * Ability to interact ... Ability to determine if a medical emergency exists and to take appropriate action, when necessary.

Guardian Recovery

CALL CENTER REP

Delray Beach, FL · On-site

$50K - $60K/yr

  • Medical

Knowledge of health insurance carriers & benefits. Knowledge of addictions. * Ability to interact ... Ability to determine if a medical emergency exists and to take appropriate action, when necessary.

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Showing results 21-40

All JobsOn Call Medical Insurance Call Center JobsOn Call Medical Insurance Call Center Jobs in Boca Raton, FL

On Call Medical Insurance Call Center information

See Boca Raton, FL salary details

$10

$16

$23

How much do on call medical insurance call center jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for on call medical insurance call center in Boca Raton, FL is $17.00, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $18.27 per hour, depending on experience, location, and employer.

How do on call medical insurance call centers work?

An on call medical insurance call center employs representatives who handle inquiries, claims, and support outside regular business hours, often rotating shifts to provide 24/7 coverage. Staff typically use specialized software to access policy information, assist clients with coverage questions, and resolve issues promptly, requiring good communication skills and knowledge of insurance policies.

What is the difference between On Call Medical Insurance Call Center vs Medical Claims Processor?

AspectOn Call Medical Insurance Call CenterMedical Claims Processor
Primary RoleAssist policyholders, answer inquiries, provide policy informationReview, process, and adjudicate insurance claims
Work EnvironmentCall center setting, customer service focusOffice setting, administrative and data entry tasks
Required SkillsCommunication, customer service, insurance knowledgeAttention to detail, data analysis, insurance policies
CertificationsOften requires insurance knowledge, customer service experienceInsurance certification may be preferred, but not always required

While both roles involve working within the insurance industry, the On Call Medical Insurance Call Center primarily focuses on customer interactions and support via phone, whereas Medical Claims Processors handle the technical review and processing of insurance claims. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

What are the most commonly searched types of Medical Insurance Call Center jobs in Boca Raton, FL?

The most popular types of Medical Insurance Call Center jobs in Boca Raton, FL are:

What are popular job titles related to On Call Medical Insurance Call Center jobs in Boca Raton, FL?

For On Call Medical Insurance Call Center jobs in Boca Raton, FL, the most frequently searched job titles are:

What job categories do people searching On Call Medical Insurance Call Center jobs in Boca Raton, FL look for?

The top searched job categories for On Call Medical Insurance Call Center jobs in Boca Raton, FL are:

What cities near Boca Raton, FL are hiring for On Call Medical Insurance Call Center jobs?

Cities near Boca Raton, FL with the most On Call Medical Insurance Call Center job openings:

On Call Medical Insurance Call Center jobs near you
Infographic showing various On Call Medical Insurance Call Center job openings in Boca Raton, FL as of June 2026, with employment types broken down into 73% Full Time, 20% Part Time, 1% Temporary, and 6% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $35,355 per year, or $17 per hour.

Call Center

The Dental Care Group

Pembroke Pines, FL • On-site

$14.25 - $18.25/hr

Other

Re-posted 6 days ago

Job description

Patient Service Coordinator

This role is the first contact our patients have therefore you must have a cheerful personality and wonderful customer service skills. You will be responsible for scheduling the appointment and taking all initial information to ensure that the patient visit exceeds their expectation. Position requires a high school diploma and one year customer service experience. Will accept any suitable combination of education, training, or experience, position requires strong customer service skills; problem resolution skills; accurate data entry skills; and strong analytical aptitude.

Essential Duties and Responsibilities:
  • Ultimate goal is to schedule appointments
  • Follow all phone scripts provided
  • Receive inbound and outbound calls
  • Scheduling appointments
  • Calling to confirm appointments and re-care system
  • Emailing new patient welcome packet
  • Taking all insurance and information required and verify and update patients information
  • Handling questions and providing answers in a professional and pleasant manner.
  • Excellent interpersonal, written and oral communication skills
  • Excellent listening skills and the ability to ask probing questions, understand concerns and overcome objections
  • Must have experience as an efficient scheduling coordinator
  • Patients are very important to this position handling and actively solving their concerns politely and calmly is vital.
  • Ensure assigned Providers are fully committed.
  • Use VIP intake form for new patients and scan, upload to document center daily
Administrative:
  • Log-in to all practice programs in the AM (ie. Emails, Dental Intel and Queue Matrix)
  • Ensure that all patient records are current, up-to-date and accurate.
  • Ensure your answering machine/voicemail is current.
Other Duties:
  • Participate in the Morning Huddle by providing stats
  • Assist in asking for referrals and reviews.
  • Assist in building a "Trust Factor" with all patients.
  • Assist in uncovering patients Personal Motivators".
Other Duties:
  • Cover other areas within the practice as needed and when needed.
  • Serve as Patient Referral/Review Liaison.

Expectations:

Call Center Team member is expected to have previous experience in a customer support role, responsible for scheduling calls, customer focus and adaptability to different personalities and the ability to multi task, set priorities and manage time effectively

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