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Union Health Center Jobs in Boca Raton, FL (NOW HIRING)

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See Boca Raton, FL salary details

$8

$25

$54

How much do union health center jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for union health center in Boca Raton, FL is $25.83, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $31.92 per hour, depending on experience, location, and employer.

What is the difference between Union Health Center vs Community Health Worker?

AspectUnion Health CenterCommunity Health Worker
Required CredentialsVaries; often includes nursing or healthcare certificationsHigh school diploma or equivalent; some certifications preferred
Work EnvironmentHealthcare facilities, clinics, hospitalsCommunity settings, outreach programs, clinics
Employer & Industry UsageUnionized healthcare institutions, hospitalsPublic health agencies, community organizations
Common Search & ComparisonOften compared for healthcare roles in union settingsCompared for community outreach and patient support roles

Union Health Center and Community Health Worker roles differ mainly in credentials, work environment, and employer type. Union Health Centers are typically healthcare facilities with unionized staff, while Community Health Workers operate in community settings, focusing on outreach and patient support. Both roles are vital in healthcare but serve different functions within the industry.

What are the key skills and qualifications needed to thrive as a healthcare professional at a Union Health Center?

To thrive as a healthcare professional at Union Health Center, you need clinical expertise, knowledge of primary care procedures, and relevant licensure such as RN, LPN, or physician credentials. Familiarity with electronic health records (EHR) systems and common medical diagnostic tools is typically required. Strong interpersonal skills, cultural competence, and teamwork are essential for delivering patient-centered care in a diverse environment. These abilities ensure high-quality service, effective patient communication, and smooth collaboration within multidisciplinary teams.

What is a Union Health Center?

A Union Health Center is a healthcare facility specifically designed to provide medical services to union members and their families. These centers often offer a range of services, including primary care, specialty care, dental, vision, and wellness programs. They are typically funded and operated by labor unions or in partnership with employers to ensure accessible and affordable healthcare. Union Health Centers aim to address the unique needs of union workers, often providing coordinated care and support tailored to their members. Eligibility and services can vary depending on the union and location.

What are some common challenges faced by healthcare professionals working at a Union Health Center?

Healthcare professionals at Union Health Centers often encounter the challenge of serving a diverse patient population with varying healthcare needs, including those who may have limited access to resources or language barriers. Balancing high patient volumes while ensuring quality, personalized care can be demanding. Additionally, working within a unionized environment may involve adapting to specific workplace policies and collaborative decision-making processes. These challenges are offset by strong team support, opportunities for professional growth, and a focus on patient advocacy.
What are popular job titles related to Union Health Center jobs in Boca Raton, FL? For Union Health Center jobs in Boca Raton, FL, the most frequently searched job titles are:
What job categories do people searching Union Health Center jobs in Boca Raton, FL look for? The top searched job categories for Union Health Center jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Union Health Center jobs? Cities near Boca Raton, FL with the most Union Health Center job openings:
Union Health Center jobs near you

Supervisor, Member Service Center

BrightStar Credit Union

Hollywood, FL • On-site

$54K - $60K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 9 days ago

Job description

About BrightStar: As a member of BrightStar Credit Union, you'll join a dynamic company culture and purpose-driven organization that focuses on its employees and members. We offer excellent benefits, advanced opportunities, and exceptional training. Founded in 1946 as a community-based credit union focusing on educators, we expanded to serve 23 counties across Florida. As a Trusted Advisor, BrightStar offers a diverse range of financial services and opportunities. BrightStar Credit Union is committed to creating a diverse and inclusive work environment where everyone has a chance to succeed and a sense of belonging. Our work environment is fun, fast-paced, and service-oriented.

What we offer:

  • Medical, Dental, and Vision
  • 401K Plan with Matching
  • Tuition Reimbursement Program
  • Supplemental Benefits
  • Engagement Area
  • Wellness Studio & Gym
  • Company Paid Life Insurance
  • Health Savings Account with Company Contributions

About the Role: The Member Service Center (MSC) Supervisor role ensures high-quality member interactions, adherence to performance and behavior expectations, and consistent operational excellence through coaching and team leadership. This role will be the first tier for escalated calls, perform non-phone duties within specified time frames as assigned. In addition, the Member Service Center Supervisor collaborates closely with the Quality Assurance Representative, Business Analyst and MSC Management to maintain efficient operations and high service quality.

Essential Functions & Responsibilities:

  • Provide guidance, support, and mentorship to Contact Center Representatives, fostering a positive and productive work environment
  • Conduct regular one-on-ones, performance reviews, and development planning; provide timely feedback, recognition, and corrective action as needed.
  • Identify skill or knowledge gaps and recommend targeted training resources. Proactively communicate with the MSC Manager about trends and findings
  • Encourage professional growth and career development pathways for team members.
  • Serve as the first escalation point for member issues and supervisor requests from Contact Center Representatives of all levels.
  • Assist with training exercises to enhance agent skills and knowledge, including assisting with onboarding new hires.
  • Grant exceptions to MSC guidelines within authorized limits.
  • Take initiative to identify and implement improvements in contact center processes and workflows to enhance efficiency and member satisfaction.
  • Recommend policy, procedure, and process changes to MSC Management as needed to improve departmental performance.
  • Conduct monthly 1:1 performance coaching sessions with each CCR to review quality scores, KPIs, behavioral expectations, and development goals.
  • Respond to member inquiries and requests, including account information, IRA and loan questions, following the sunset policy to resolve issues appropriately.
  • Accept and process new membership and loan applications.
  • Perform member transactions such as deposits, withdrawals, transfers, and payments.
  • Answer member calls in the inbound queue during periods of high call volume.
  • Perform other related duties as assigned.
  • Maintain up-to-date knowledge of B.S.A. Compliance training.

Minimum Expectations of Knowledge and Skills:

  • Experience: One to two years of contact center and banking experience required. Supervisory or related experience is required.
  • Education: Equivalent to High School Education.

Interpersonal Skills: Courtesy, tact, and diplomacy are essential for delivering excellent service. Empathy and understanding of member needs, along with effective listening and referral skills, are required. Represent the BSCU brand professionally in dress, behavior, and presentation. The role involves communicating clearly with others inside and outside the organization to provide or obtain information.


Other Skills: Strong telephone and written communication skills. Able to excel in a goal-driven environment.


Compliance: Employees must ensure the credit union’s compliance with the Bank Secrecy Act and anti-money laundering policies and procedures. Department-specific roles require awareness of unusual or suspicious activity.

  • Complete all required online B.S.A. and O.F.A.C. courses annually, as provided by the Training and Compliance Department.
  • Maintain up-to-date knowledge of the Bank Secrecy Act, Customer Identification Program, U.S.A. Patriot Act, O.F.A.C., Fair Lending, and Credit Card Act.

Physical Requirements: The physical demands outlined here reflect those necessary to perform the essential functions of this job. Reasonable accommodation may be provided for individuals with disabilities. While performing job duties, employees are regularly required to sit, use their hands, and communicate verbally. Frequent tasks include walking and reaching with hands and arms. Occasionally, employees may stand, stoop, kneel, crouch, or lift and move up to 10 pounds. Specific vision requirements include close vision and the ability to adjust focus.

Work Environment: The following work environment characteristics reflect conditions employees may encounter while performing essential job functions. Reasonable accommodation is available for individuals with disabilities.


BrightStar Credit Union is an Equal Opportunity Employer. BrightStar Credit Union is a Drug-Free Workplace