Be Seen First
Hartford, CT · Remote
$80K - $150K/yr
Stop Dialing aged leads all day and actually take calls --our leads call you! Loyal's remote ... Professionals with prior experience in sales, healthcare, education, call center, or customer ...
Quick apply
Be Seen First
Hartford, CT · Remote
$80K - $150K/yr
Stop Dialing aged leads all day and actually take calls --our leads call you! Loyal's remote ... Professionals with prior experience in sales, healthcare, education, call center, or customer ...
Hartford, CT · On-site +1
Join a National Top Workplace Named a Top Workplace in the USA and Top Remote Workplace, Kobie is ... Strong background managing operational workstreams and KPIs (call center, customer inquiries etc ...
Hartford, CT · On-site +1
Join a National Top Workplace Named a Top Workplace in the USA and Top Remote Workplace, Kobie is ... Strong background managing operational workstreams and KPIs (call center, customer inquiries etc ...
Position Overview Mind Care Counseling Center is actively seeking a compassionate Licensed Clinical ... management. Key Responsibilities * Conducting thorough psychosocial assessments through in-depth ...
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Position Overview Mind Care Counseling Center is actively seeking a compassionate Licensed Clinical ... management. Key Responsibilities * Conducting thorough psychosocial assessments through in-depth ...
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... Center is seeking a dedicated and compassionate Mental Health Counselor for a full-time remote ... Proven experience in managing diverse caseloads or specialized populations can be an advantage.
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... Center is seeking a dedicated and compassionate Mental Health Counselor for a full-time remote ... Proven experience in managing diverse caseloads or specialized populations can be an advantage.
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... Center. This full-time, remote position involves providing top-tier mental health care to a diverse ... Manage a consistent caseload of clients, establishing rapport and fostering positive, ethical ...
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... Center. This full-time, remote position involves providing top-tier mental health care to a diverse ... Manage a consistent caseload of clients, establishing rapport and fostering positive, ethical ...
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We specialize in the diagnosis, treatment, and management of a broad spectrum of mental health ... Our remote setting is equipped with the necessary tools and resources to ensure that you can ...
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We specialize in the diagnosis, treatment, and management of a broad spectrum of mental health ... Our remote setting is equipped with the necessary tools and resources to ensure that you can ...
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Springfield, MA · On-site +1
Position Overview Harmony Therapy Center, a leading community health clinic located in Springfield ... Familiarity with mental health software systems for client management and documentation.
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Springfield, MA · On-site +1
Position Overview Harmony Therapy Center, a leading community health clinic located in Springfield ... Familiarity with mental health software systems for client management and documentation.
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... Center nurtures a strong sense of community among staff, even in a remote setting. Key ... Manage referrals, ensuring timely support and care provision for clients requiring additional ...
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... Center nurtures a strong sense of community among staff, even in a remote setting. Key ... Manage referrals, ensuring timely support and care provision for clients requiring additional ...
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Springfield, MA · On-site +1
Facilitate collaborative care by working with case managers and psychiatrists to coordinate ... Our center values a culturally competent approach, recognizing the unique experiences influenced by ...
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Springfield, MA · On-site +1
Facilitate collaborative care by working with case managers and psychiatrists to coordinate ... Our center values a culturally competent approach, recognizing the unique experiences influenced by ...
New
Hartford, CT · Remote
$15.75 - $20.25/hr
Operate effectively within dialer-based outbound workflows, manage call dispositions accurately ... Guidehealth is a fully remote company, providing you the flexibility to spend less time commuting ...
Quick apply
Hartford, CT · Remote
$15.75 - $20.25/hr
Operate effectively within dialer-based outbound workflows, manage call dispositions accurately ... Guidehealth is a fully remote company, providing you the flexibility to spend less time commuting ...
Manage a diverse caseload of clients, building rapport and maintaining professional boundaries ... and remote client engagement strategies. Compensation and Benefits Omnicare Counseling Center ...
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Manage a diverse caseload of clients, building rapport and maintaining professional boundaries ... and remote client engagement strategies. Compensation and Benefits Omnicare Counseling Center ...
New
Hartford, CT · On-site +1
$15.75 - $20.25/hr
Operate effectively within dialer-based outbound workflows, manage call dispositions accurately ... Guidehealth is a fully remote company, providing you the flexibility to spend less time commuting ...
Hartford, CT · On-site +1
$15.75 - $20.25/hr
Operate effectively within dialer-based outbound workflows, manage call dispositions accurately ... Guidehealth is a fully remote company, providing you the flexibility to spend less time commuting ...
... remote capacity. This pivotal role focuses on providing therapeutic support and advocacy for ... Center, where clients are managing substance use disorders and accompanying mental health ...
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... remote capacity. This pivotal role focuses on providing therapeutic support and advocacy for ... Center, where clients are managing substance use disorders and accompanying mental health ...
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Springfield, MA · Remote
$70K - $100K/yr
This remote position allows for flexible scheduling, enabling you to provide essential support to ... managing your work-life balance. The ideal candidate will embody a strong commitment to mental ...
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Springfield, MA · Remote
$70K - $100K/yr
This remote position allows for flexible scheduling, enabling you to provide essential support to ... managing your work-life balance. The ideal candidate will embody a strong commitment to mental ...
New
Springfield, MA · Remote
$80K - $100K/yr
Position Overview Seaview Behavioral Health Center is seeking a dedicated and compassionate ... Educate and support families involved in the treatment process, empowering them to manage mental ...
New
Springfield, MA · Remote
$80K - $100K/yr
Position Overview Seaview Behavioral Health Center is seeking a dedicated and compassionate ... Educate and support families involved in the treatment process, empowering them to manage mental ...
New
Springfield, MA · Remote
... Counseling Center. This is a full-time remote position where you will play a vital role in ... managers, all committed to delivering exceptional care. We encourage a culture of continuous ...
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Springfield, MA · Remote
... Counseling Center. This is a full-time remote position where you will play a vital role in ... managers, all committed to delivering exceptional care. We encourage a culture of continuous ...
New
Springfield, MA · Remote
... fully remote capacity. This full-time role will primarily involve working within a detox center ... Engage effectively with insurance companies to facilitate pre-certification and manage utilization ...
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Springfield, MA · Remote
... fully remote capacity. This full-time role will primarily involve working within a detox center ... Engage effectively with insurance companies to facilitate pre-certification and manage utilization ...
New
Springfield, MA · On-site +1
$70K - $100K/yr
Position Overview The Beautiful Minds Counseling Center is actively searching for a passionate and ... Manage a caseload of patients with ethical professionalism, providing holistic support while ...
New
Springfield, MA · On-site +1
$70K - $100K/yr
Position Overview The Beautiful Minds Counseling Center is actively searching for a passionate and ... Manage a caseload of patients with ethical professionalism, providing holistic support while ...
New
Springfield, MA · Remote
Manage a diverse caseload of clients, cultivating strong rapport and fostering positive therapeutic relationships while upholding professional ethics and boundaries. * Conduct regular sessions to ...
New
Springfield, MA · Remote
Manage a diverse caseload of clients, cultivating strong rapport and fostering positive therapeutic relationships while upholding professional ethics and boundaries. * Conduct regular sessions to ...
New
Springfield, MA · Remote
Work Environment As a remote position, you will have the flexibility to manage your work schedule ... Caring Hands Counseling Center serves a wide demographic, often reflecting the cultural richness of ...
New
Springfield, MA · Remote
Work Environment As a remote position, you will have the flexibility to manage your work schedule ... Caring Hands Counseling Center serves a wide demographic, often reflecting the cultural richness of ...
New
$29.4K - $36.6K
5% of jobs
$36.6K - $43.9K
13% of jobs
$46.9K is the 25th percentile. Wages below this are outliers.
$43.9K - $51.1K
16% of jobs
The median wage is $58.1K / yr.
$51.1K - $58.4K
16% of jobs
$58.4K - $65.6K
15% of jobs
$70.5K is the 75th percentile. Wages above this are outliers.
$65.6K - $72.9K
14% of jobs
$72.9K - $80.1K
8% of jobs
$80.1K - $87.4K
6% of jobs
$87.4K - $94.6K
3% of jobs
$94.6K - $101.9K
2% of jobs
$101.9K - $109.1K
1% of jobs
$29.4K
$63.6K
$109.1K
A Remote Call Center Manager oversees the operations of a virtual call center, ensuring efficiency, quality customer service, and team performance. They are responsible for managing remote agents, monitoring key performance indicators, implementing training programs, and optimizing workflows. They also coordinate technology platforms, address customer concerns, and develop strategies to improve service levels. Strong leadership, communication, and problem-solving skills are essential for success in this role.
A Remote Call Center Manager should possess strong leadership, organizational, and customer service skills, along with experience in managing virtual teams and a relevant business or communications degree. Familiarity with cloud-based contact center software, CRM systems, and metrics dashboards is essential, and certifications like Six Sigma or COPC can be advantageous. Exceptional communication, problem-solving, and motivational abilities help build trust and maintain high team morale. These skills ensure effective remote operations, high-quality customer interactions, and achievement of performance goals.
Remote Call Center Managers often face challenges such as maintaining team engagement, ensuring consistent communication, and monitoring performance across a distributed workforce. Overcoming these obstacles typically involves leveraging robust digital collaboration tools, setting clear expectations, and establishing regular virtual check-ins. Additionally, fostering a strong team culture through recognition programs and ongoing coaching can help maintain motivation and accountability. By actively addressing these challenges, managers can create a productive and positive remote work environment that delivers excellent customer service.
For Remote Call Center Manager jobs in Springfield, MA, the most frequently searched job titles are:
The top searched job categories for Remote Call Center Manager jobs in Springfield, MA are:
Cities near Springfield, MA with the most Remote Call Center Manager job openings:
$80K - $150K/yr
Full-time
Dental, PTO
This job post has expired today. Applications are no longer accepted.
***Check Your Email After Submitting Application for Next Step****
Learn more by going to
http://start.loyal-insurance.com
At Loyal Insurance, we operate ahead of the curve in remote final expense sales. Individuals step into the industry with, structured training, support and LIVE SALES Coaching.
We offer a exclusive FREE inbound/live transfer lead program—at NO COST to our agents. It’s changing how insurance agents work effectively, and from the very beginning learn how sell, not just read off a script. No dialing aged leads all day, no praying someone picks up the phone. Present to interested seniors all day!
Stop Dialing aged leads all day and actually take calls --our leads call you!
Loyal's remote program offers the type of flexible opportunity, you're seeking. But, the kind of structure you know you need to succeed.
***Check Your Email After Submitting Application for Next Step****
Why This Opportunity Works Well
This role is designed for individuals who need:
• Flexible but structure that the right kind of candidate thrives in.
• A remote, work-from-home environment
• A path to promote yourself with NO recruiting needed.
• A supportive system and community where your not in this alone.
What You’ll Be Doing
• Speaking with individuals who have requested life insurance information
• Helping families review coverage options that fit their needs
• Following a simple, structured process (no complex presentations)
• Working remotely using modern digital tools and systems
What We Provide
• No cold calling – FREE INBOUND/LIVE TRANSFER Lead Program.
• Step-by-step training (no prior insurance experience required)
• daily agency training
• Real Time Sales Coaching - we help you learn and close the sales with you.
• Access to top-rated insurance carriers
• Back-office support
Who This Is Ideal For
• Professionals with prior experience in sales, healthcare, education, call center, or customer service
• Individuals who want out of the rat race of dialing old leads and reading stale scripts.
• Those looking for flexible, performance-based income in a modern, evolving industry
Requirements
• Must be able to obtain a life insurance license (we guide you)
• Must reside in the United States
• Must pass a background check
Next Step
Check your email for the info after submitting your application.
or learn more by going to http://start.loyal-insurance.com
Loyal Benefit group is a 10 year old final expense and medicare sales agency. We focus in field sales, teaching agents to sell and service the needs of seniors. We offer a one of a kind job opportunity where agents can start Base + Commissions where you can take the fear out of sales and just sell. We have a “no negativity” policy and pride ourselves out of building an amazing culture. Looking to expand through the east and midwest.
